Your Travel Expert - Mitchelton, Queensland

Lesley S.

Craig Fyfe, Your Travel Expert, is truly that!
Craig has worked with us for many years in our work for a non profit and he is always available- day or night, at home or overseas.
He gives logical recommendations and is always up to date with the everchanging Covid requirements. Only recently he assisted our WHQ team and me with an urgent change of flight due to viral challenges!
He understands the financial restrictions for organisations and individuals in planning travel.
Even during the times when we were unable to travel he continues to be innovative and consider potential exciting travel itineraries for his clients.
Thank you, Craig - everyone planning to travel needs YOU!!

Gordon C.

Craig is a great travel agent. We have used his services on a number of occasions and each time received excellent travel advice and customer service. He listens to what you would like to achieve with your holiday and goes out of his way to make sure it what you want. He is honest with what he can and cant achieve and makes you feel that the holiday is tailored for you. No hesitation in recommending him to future travel clients.

Jillian M.

Craig didn't disappoint.
We were overseas with a newborn, travel prices had increased considerably and we were provided a quotation which surprised me.
Craig was alerted and overnight came up with an affordable, comfortable option, most suitable option that enabled us to be home with our newborn when we needed to travel.
I will never forget Craig for this experience 🙂

Debbie B.

Craig Fyfe, YourTravelExpert, has been our travel agent for over 8 years and he has organised many overseas and Australian holidays for my husband and me, and also holidays with our family. We have had some of the most amazing and extraordinary holidays to South America (twice), Antarctica, Vietnam and Cambodia, Cook Islands, Samoa, and multiple trips to Europe. Craig’s knowledge and understanding of the travel industry is impressive and he has crafted some fantastic itineraries. We had a cruise from Nome to Vancouver cancelled due to the closing ice pack in the North West passage cancelled 5 days out and Craig organised over the week end a completely new itinerary through Alaska. It was amazing what he organised in such a short time frame. Craig is brilliant at trouble shooting if there is a problem. What I like best is that he makes holidays stress free and I don’t have to spend hours and hours trawling through information to organise our holidays. I highly recommend Craig as a travel agent who can personalise your holidays and who provides a reliable service. We look forward to many more exciting adventures around the world using Craig as our travel agent.

Tammy A.

I cannot thank Craig enough for the never ending support and assistance he gave to us. Nothing was ever an issue even with all my questions and concerns. The professionalism and wealth of knowledge made our trip so much easier than we ever thought it would be. Craig was always available day or night and made sure we arrived safely. Travel at this time can be considered difficult but with the assistance of Craig it seemed as the world and travel was back to normal. Craig thank you so much for everything!

Delia H.

Thank goodness we had Craig! A friend asked me recently why we had a travel agent when it was so easy these days to book everything on line yourself. My partner and I are more of what you'd call digital immigrants than digital natives, so that's one reason we chose Craig as our travel
agent ...he has the expertise and experience of negotiating complex timetables. This means he's able to minimise the time spent in flight or waiting for connections and get us to our destinations as directly and quickly as possible. More importantly though is the fact that Craig provides personalised attention and this means he puts the time into listening to what we are interested in doing and then he creates personalised itineraries especially for us instead of asking us to compromise with pre-existing packages. But we were most grateful for that personalised attention when we contracted corona virus (Omicron) on a small cruise expedition to the remote area of the Kimberly in Western Australia. We were quarantined in our cabin for three days and had to spend another four in quarantine in Broome. Both of us were ill and with no internet connection (no phone, no computer email) it wasn't till we got to Broome on the Sunday that we were able to contact Craig. He contacted the airlines to cancel our flight on Monday and rebook the flight 5 days later. He cancelled and rebooked all our accommodation, transfers, car hire for the next two weeks which happened to be peak holiday time in the Margaret River and Pemberton. He also took care of our insurance claim for cancellation fees and additional costs of quarantine. And that's why I truly 'thank goodness we had Craig' because we are confident he will really look after us personally, twenty- four seven.

Keith R.

My Travel Expert

I have booked several flights with Craig over the last 4 years. Frankfurt, Helsinki, Tallinn, Warsaw, Hanoi, Singapore, Montreal and Salmon Arm.
All done quickly and some with clever suggestions and ideas. My Travel Expert managed to rebook my COVID cancelled flight from Montreal in March 2020 without fuss. Soon as the borders opened in November 2021 I had my eticket to Salmon Arm booked for January and got home safely in April despite 3 flight changes by airlines. I highly recommend professional, polite and knowledgeable Craig, Your Travel Expert who knows his stuff

Mike S.

As a Past International President of Toastmasters International, Craig has organised my world wide travel arrangements with a minimum of fuss and great attention to detail. I place great confidence in his advice and would not hesitate to recommend his services to anyone considering travel in the near future.