Windmill Motel and Events Centre - North Mackay, Queensland

Windmill Motel and Events Centre is a renowned establishment located at Address: 5 Highway Plaza, North Mackay QLD 4740, Australia. With a phone number of 749443344, this facility can be easily reached for inquiries or bookings. Their website, windmillmotel.com.au, provides comprehensive information about their services and current promotions.

The specialties offered by Windmill Motel and Events Centre are quite diverse, making it a one-stop destination for various needs. These include a Motel, Bar, Conference center, Hotel, Inn, Takeout Restaurant, Restaurant, Self-catering accommodation, Serviced accommodation, and Wedding venue. This extensive range of options caters to both short-term and long-term guests, as well as those seeking a venue for special events.

One notable aspect of Windmill Motel and Events Centre is the high level of customer satisfaction. With 259 reviews on Google My Business, the average opinion is 4.2/5. This demonstrates the commitment of the staff and management to providing exceptional service and an enjoyable experience for all visitors.

For those planning a visit to Windmill Motel and Events Centre, it is essential to note that the facility is conveniently located in North Mackay QLD, Australia. This prime location ensures easy access to various attractions, dining options, and entertainment venues in the area.

👍 Reviews of Windmill Motel and Events Centre

Heather J.

Want to thank the manager Adam for his professionalism. Rang around Mackay to book function room and I personally spoke to Adam. He was very helpful as I was on a mission to get answers that day. Unfortunately some other places I had to fill in there computer generated forms. I know things are computerised these days but it was great that one on one personally connection. Hence we booked our Worksop to be held at the windmill.

Deborah S.

So very friendly. Quiet. Lovely and clean. This Motel is not on the highway, hence the lack of road noise. It’s close to Mt Pleasant shopping complex. The restaurant serves delicious meals for breakfast and dinner. The lamb shanks were some of the best I had ever eaten. The staff were very friendly and nothing was too much bother for them. I highly recommend this motel if you are travelling through Mackay or to base yourself if here for a holiday.

Scott O.

Lovely property in a nice location. Couple of significant electrical matters. Exhaust fan in the bathroom didn't work, PowerPoints were hanging away from the wall (not joking!). When we came back from sightseeing, my wife's phone charger had been taken out of the wall and when she went to plug it back in, someone had pushed the plug contacts way back in so that only about half protruded rendering it inoperable. We can't prove who did it but the room had been serviced while we were out so assume it was the cleaners.

Emma T.

1/5

I recently stayed here and found the rooms to be average, especially considering the price. Unfortunately, my experience was let down by the staff's attitude, which came across as unfriendly and unhelpful. They seemed disinterested in providing customer service, making even simple requests feel like an inconvenience. For the same price, I've found better accommodations in Mackay with superior service. Consequently, I won't be returning.

Kirsten C.

1/5

This was our third time staying at this property for a sporting event, and unfortunately, the service has gone downhill. In past years, we enjoyed our stays, but this time we had a disappointing experience with the staff. One staff member, in particular, was extremely rude, making our stay uncomfortable. We expected the same level of hospitality as previous visits, but sadly, that wasn’t the case. Hope they improve their service.

Kerry &. T. S.

5/5

We celebrated our daughters wedding last week at the Windmill. It was the perfect location, accommodation, ceremony and reception venue for it all!
Everything ran smoothly ... Thanks Leanne, Kylie and team! Nothing was a problem for the dedicated and friendly staff, The food was excellent ... Very generous! This 'all in one' venue made having a wedding very easy!! The wedding was exactly what we had hoped for. Thanks for a wonderful celebration.

Flyer47423713503

Check-in went fine, young lady was polite. Got into our room to wind down and the streaming service for the television was not working. Tried multiple times following the guide on the service without success, so called for assistance. Young man came to the room, wasn't knowledgeable on the system and after pressing the same buttons and suggesting Bluetooth, (there was no suggestion that this was an option?), we were left with "Well I'm not sure, sorry" and he walked out. There was no discussion of other options to resolve the matter, (other rooms were available), or to discuss this with his manager and have a form of compensation offered, (not that it was expected but that is hospitality and customer service. Someone is paying a lot of money for things to work, and not to have to muck around when they are staying with you at the property, or are using your restaurant and bar). Decided we would go and have an early dinner and the staff behaviour was something I have not seen before after many years in hospitality. The chef was in and out of the kitchen walking quickly through the bar area multiple times, back and forward into but never carrying anything? (And yes there was an event in the event room beside us, but still didn't make sense or appear professional). Bar and wait staff seemed disengaged, considering it was quiet. Entree was very average, bruschetta was piled high with avocado, VERY little tomato mixed through, balsamic glaze was there, with a beetroot plate flare, but every flavour was sadly lost to the avocado. Mains were lovely, steak was cooked perfectly. |Bed was very comfortable, hot water was speratic but pressure was nice. |Overall had heard great things about the property after researching for a special place to stay, but left feeling rather disappointed. Unfortunately won't be staying again.

Lindsey M.

5/5

Exceptional service by the entire staff and the food is honestly 5 star quality. I wish I was staying longer so that I could try more of the menu.