Toowoomba Motel & Events Centre - East Toowoomba, Queensland

Prettyz a Picture

We have used this venue multiple times and will continue to do so, the staff and owners, here are the most accommodating and friendly people in the business. The service they provide is excellent and outstanding. We have on occasion stayed overnight and have enjoyed the experience. I highly recommend hiring the conference rooms to any business looking to do so, the location is excellent, parking is excellent and our customers had no problems finding the venue.
The customers we had were comfortable and everything was easily available to accomodate them, including ramps for wheelchair access.
The management is so lovely we even got to photograph the lady (poppy) that runs the place and her portrait is hanging in the foyer (miniature dachshund).

JAC BELDING

The room is nice and large even with 3 beds. The bathroom is HUGE. The shower is lovely and clean and no mould stains. The water pressure is excellent and the water gets really nice and hot quickly. The room is wonderful and dark at night which is wonderful because I hate light intruding into my sleep space.

Renee Stephens

We had our Christmas party at Toowoomba Motel and Events Centre and Missy and her team were incredible. The room was beautifully set up, the Christmas Tree was the main feature of all our photos for the night and the tables were set so lovely.
The kids were not forgotten about either, with games all set out for them to play.
Missy was so easy to deal with and made whatever we asked for happen with ease.
Amazing night was had but all.

Forrest McCarthy

Let me start by saying the one staff member that was available was very accommodating. With that said the floor had massive stains all over it, the TV was so dark we couldn't watch it, the bed was very old and extremely uncomfortable, the deck was old and unstable with major cracks in it, the a/c worked but the remote wasn't linked to it and couldn't control the temperature and the hot water wouldn't turn off in the shower.

The hotel advertising a bar and a restaurant with room service, which was a huge draw for us. Upon arriving both were closed for a month the sign stating they are having family issues but the staff member said we don't open them for the month of January.

All in all I highly recommend staying anywhere but here.

Hayley Findlay

I found the owners to be really lovely. They were going through some family stuff at the time so were not on site but they were contactable.
Problem was that the room I was assigned had a blocked shower, which wasn't evident until I was standing in it 🙁
They returned my call immediately and we arranged for me to move rooms first thing the next morning. The next room was ok. They said I got a 'free upgrade' to a spa room, but I don't use the spas so that was irrelevant.
Prior to paying the account I asked the receptionist (who was lovely), if they would consider giving me a discount. I realise they had a lot going on at the time but so did I and moving rooms was a complete pain in the bum, not to mention standing in other people's drain water... No discount. Charged me full price for this less than adequate stay.
So, communication was great, people were lovely. Beds were comfy but rooms were mostly yuk and no PR strategy to 'apologise' for the gross experience and inconvenience. No more business from me.
They've recently taken over so hopefully they make some great improvements and get their act together. I wish them luck.

Wayne Smith

What a scam. Rooms nothing like on website. I paid $187 for a room that is worth about $60. Stained carpets, rot in balcony, locks on doors not working. Generally something I have not had the misfortune to stay in since I was 18. The web site is wildly inaccurate in its portrail of this tear down property. There is no bar no restaurant and no rooms that look like the ad.....

Stephen Webley

Not a nice experience at all. Admin is mostly unavailable and rude, we booked a twin room and ended up in a single queen room. Place is condemned. No kitchen or bar as advertised. Never again terrible place.

matt bruggemann

Terrible service. Rude receptionist .. room was completely filthy carpet looked like the scene from a CSI movie minus the chalk outline of a deceased person full of deep stains and feel of grot between your toes. Hand basin and drains overflowed and old and dated. Hot water was poor. the balcony and view was ok but the balustrade was loose, I'm sure those looking at meeting their maker only a short rattle will send you over the edge to erase the memory of the filth in the room.
Complaining to house keeping that insisted the carpets were steam cleaned last week. She didn't understand my request for some of the drugs she must have consumed if she believed the room was suitable for habitation.
Under repeated request they relocated us to a smaller room who's pungent smell of mould reminiscing the age of the black plague.
The owner refused to give a refund, and hence we left for another accommodation. Completely ruined our visit to Toowoomba