The Y Ku-ring-gai Fitness and Aquatic Centre - West Pymble, New South Wales

Digby Kearn

I love the pools and beautiful surrounding bushland. I'd give it 5 stars if the reception staff were even slightly welcoming - sadly, everything is an effort for them and overall, they make a terrible first impression. More customer training required please.

Jackie McMillan

The original West Pymble pool opened back in 1971, but this fully-blown aquatic centre revamp is less than 10 years old. And the Y Ku-ring-gai Fitness and Aquatic Centre has all the things!

Two heated indoor pools, a 50 metre outdoor pool and shaded outdoor kid’s pool, water play features, gym, crèche, indoor and outdoor showers, cafe and more, in a well-designed modern complex set amongst the beautiful bushland of the Bicentennial Park.

It’s very fancy, as you’d expect in the well-heeled enclave of privilege that is Pymble, with loads of free parking, brush turkeys wandering around poolside and the most North Shore language ever used in their signage… skip to the last photo to see what we mean.

Katt Srinivasan

Edit -
I contacted the management and appreciate that this issue has been addressed and resolved. As we all know, nothing in life is perfect, but what matters is taking responsibility and doing one's best. For that, I'm giving 5 stars.
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Before this below incident happened, a few week backs we had 3 make-up classes button which suddenly got disabled all at once. So we called your reception, she booked in for one make up and told to call back for the rest 2 makeups as the system is buggy. So the below incident happened for the next absence and when we booked a make up for that and when we called this time around, he said that other receptionist had wrongly booked in for the make up, and only 6 are allowed. Its very confusing. Regarding the early finish, we already called and told, but it was still happening, until my son was promoted to next level and when we had a new teacher, it stopped.
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My son is enrolled here. Their system is full of errors. The make up classes says it has been exhausted in the system all of a sudden. There were a few left a few weeks back. Same error happened then and when we called they said he has 3 make up classes. Now today they says only 6 make up classes allowed and all have been exhausted. Not fair. Also their teacher in the last term always finished 5 minutes early. Can't trust them anymore. Will be moving my son elsewhere.

Nadia Babjakova

It’s the school holidays, week of intensive swimming classes for children and the centre is still running adults aqua classes with very loud music. Kids can’t gear anything teachers tell them.
It’s not possible toga e a week break for those loud music classes when kids try to learn how to swim?

Philip Dowling

Basic maintenance is left for months. Eg. Missing tiles in pools.
Dirty shower stalls.
The temperatures of the pools are erratic from day to day. However, they have been slowly declining with no notice and no explanation.
Other Sydney pools advertise their temperatures. So did this establishment but it is now kept secret.

Joseph Chung

Great pools, well maintained. Friendly staff. Lucky to have such a great facility near home.

Matty H

Gym is good pool is quite good also however the swimming classes for smaller kids is totally useless. Don’t waste your time or money on that

Blandville

Fantastic pool with great facilities, the 25 metre indoor pool it's so warm and clean ! I have swam at a lot of pools around Sydney and have to say this is the best I've been to the facility's inside are also excellent and modern. The staff are always helpful and friendly and always willing to answer any questions. Great place keep up the good work.