The Phoenix - Pyrmont, New South Wales

The Phoenix, located at Address: 129 Murray St, Pyrmont NSW 2009, Australia, is a serviced accommodation provider that offers a unique and comfortable stay for its guests. The company has received numerous positive reviews, with 11 reviews on Google My Business and an average rating of 4/5 stars, indicating a high level of satisfaction from its guests.

The Phoenix is known for its modern and fully furnished apartments, which are designed to provide a home away from home experience for its guests. The serviced accommodation units come in different sizes, ranging from studio apartments to larger apartments that can accommodate families or groups. Each unit is equipped with comfortable beds, a fully functional kitchen, a living area, and a bathroom, making it an ideal choice for both short-term and long-term stays.

The location of The Phoenix is another feature that makes it an attractive option for guests. Situated in Pyrmont, one of Sydney's most vibrant and exciting neighborhoods, the accommodation provider is surrounded by numerous dining, entertainment, and shopping options. Guests can easily access some of the city's most famous attractions, such as the Sydney Opera House, the Harbour Bridge, and the Darling Harbour, which are all located within a short distance from the property.

The Phoenix also offers a range of services and amenities designed to make guests' stays comfortable and hassle-free. These include a 24-hour reception, housekeeping services, a gym, and a swimming pool, among others. The staff is known for their friendly and helpful attitude, and they are always on hand to assist guests with any queries or concerns they may have.

When it comes to booking a stay at The Phoenix, there are a few things that guests should keep in mind. It is recommended to book in advance, especially during peak travel periods, to ensure availability. Guests should also check the company's website for any special offers or promotions that may be available. Additionally, it is advisable to read reviews from previous guests to get an idea of what to expect during their stay.

Reviews of The Phoenix

David M

Needed to stay in sydney with our kids and this serviced apartment was reasonable value. it has a kitchen and laundry facilities, 2 beds and 2 bathrooms. I received a call on the way to make sure i was checking in as checknin starts at 2pm and finishes at 3pm. I was told on arrival that I had to empty my own rubbish and that we are not allowed to use the kitchen at all, just a microwave. Whats the point of having a kitchen then amdni did not know i payed them to take mynown rubbish out. On entry it looked ok but it was clear that the bathroom has flooded previously as the floating floorboards were damaged and raised. The bathrooms needed a massive clean to get rid of the mould and getting rid of the spider webs with the dead spiders still hanging would have been a start. Lots of noise throughout the night made for a broken sleep.|My recommendation is to stay across the road at novotel. At least those patrons look happy and refreshed. Dont waste your time staying in these apartments. we only stayed as it was only 1 night. Any longer and we would have walked away.

michelleb66

We visited In march 2016 for one night pre cruise. We arrived very early from nz and they looked after our bags. Checked in and was on level one. Room very clean and spacious. No view from balcony but it didn't matter. We were so close to darling harbour for half the price of the Novotel. We couldn't cook but hey who wants to cook on vacation with so many restaurants within 5 minis walk. Washing machine was a bonus. Staff very friendly. We needed more wine glasses and it was just a phone call away. There was construction work going on next door but it didn't bother us. I would stay again. It's cheap for the location. So expectations can't be too high.

Katrina Q

This building offers two bedroom apartments - one bedroom has a small en-suite with a shower, and there's a separate bathroom. Decent living room area and a small kitchen. ||There's air conditioning - this was effective in the bedrooms and average in the living area. It's not luxurious but it was clean and the staff were helpful. The lift did break down once, but it seemed to get fixed quickly.||We stayed for a week, which made the price great compared to other 2 bedrooms we looked at.||The location is also very good - it's opposite the Novotel so there were pretty much always taxis available, and it's very close to Cockle Bay Wharf and some great restaurants.

Glenys H

Stayed 1 night only (advertised as PENTHOUSE). Had to pay at time of booking. From photos looked clean and comfortable. On entering room door was diffucult to open -FIRE HAZARD. Everything inside old and dilapidated. Fly screen door off hook, no locks on external door to roof top. Smell inside was putrid, carpets were threadbare, no teatowels, dishwasher had a sign on it that had obviously been there for some time that said the dishwasher did not work, spare doona had massive blood stain. This place should be condemed.

Jodie H

We stayed here for one night because it was a few dollars cheaper than Novotel or Ibis. |The location was great but we had no hot water for showers or no air. |Reception was closed and not able to contact after hours for help! |The lounge to sit on was a pull out sofa and terribly uncomfortable to sit. |The kitchen was out of service due to fire regulations. |The coffee mugs were filthy and had not been washed. |When staying in an apartment all you want is a hot shower, air con and a coffee. I left without any of this. |I waited until reception opened to complain but nothing they could do for me. |Do yourself a favour and stay across the road at The Novotel. |

Brooke Fletcher

4/5

Nice 2 bedroom apartment, neat kitchen & bathrooms- although small ,showers were abit mouldy & some damage from previous tenants- patched up walls & broken lamp, great location- few minute walk to harbour side (shopping, restaurants, wharf). check in is only between 2 & 3pm otherwise had to arrange late check in & have to pay a security bond of $300 plus strict rules with guests !! Car parking limited tiny space only for a very small car- charges $28 per night! I would stay here again

Doris P

Extremely dirty we have found dry food on cutlery and knives. apartment would need a lick of paint and a team of cleaners. I had to clean then it thenthe fridge and the bathroom to even consider using any of it. For a $650 and 350 bond i

Teresa C

Verandah floors filthy! Carpet and lounges need a steam clean. Unsuite toilet leaking from tap and a towel shoved in the corner to catch the drips! The place needs a a massive dust. Coasters on the table are dirty. Utensils filthy! Stove and oven filthy.And I payed $300 a night to stay in this filth place!!! My daughter and her friend are totally revolted!!! I will never stay here or recommend it to my worst enemy.