The Mantra Apartments (Ettalong Beach Resort) - Ettalong Beach, New South Wales

Sydney S.

I recently stayed at the Mantra Ettalong Beach, and unfortunately, my experience was far from what I had hoped for.
While the location is excellent, and the staff are friendly, these were the only redeeming qualities of my visit.

The negatives, however, far outweighed the positives.
The room had an odd assortment of old furniture, giving it a dated and mismatched appearance.
There was no balcony furniture at all, and to make matters worse, the balconies themselves seemed unfinished, with missing canopies.
This made the large balconies almost useless, as they offered no shade or protection.
Inside, things didn’t improve.
The TV was small and outdated, and the phone sets were visibly dirty.
The mirrors showed signs of water damage, and the air conditioning filters were filthy.
Adding to the unpleasantness, there was mould present and old, dirty doormats.
The most disturbing issue was the bedding. The mattresses were old, dirty, and uncomfortable, with semi-perished mattress protectors that should have been replaced long ago. It was extremely disappointing, considering this is such a basic yet critical aspect of any accommodation.

While the staff were friendly, they were completely helpless in resolving the issues. Their kindness didn’t translate into solutions, leaving me feeling frustrated and disappointed.

Overall, I cannot recommend Mantra Ettalong Beach. With numerous issues in both the rooms and amenities, the resort fails to deliver the quality and comfort one would expect. I had hoped management would take these concerns seriously and implement necessary improvements, but there was no follow-up communication—not even an apology.

The evidence is clearly visible in the photos.

Bad_Seed4

It's a bit tricky trying to work out where to review this as there are multiple similar listings. I think there might be a few companies that lease blocks of apartments in the building, all with similar type names. Anyway, our booking company was the Ettalong Beach Luxury Apartments and we were happy with the price, the place and the stay. These are located within the Mantra complex so easy to find. ||||We didn't use the cooking facilities -standard basic apartment style facilities so can't comment on these. The bed was comfortable and the view out over the pool and ocean was delightful. While the carpark is big, we struggled to find a park on the weekend as parts of the carpark were flooded after heavy rain and club weekend traffic. The price was good and my husband was delighted (not part of the review but just wanted to mention it!) when a pork knuckle food van pulled up just outside on the Friday night -pork knuckle, pretzel and beer, what more could you need!

suecS3020VU

We have just spent three nights here and will definitely do it again. Our lovely apartment was located within the Mantra complex and was just perfect for us. Suzanne met us in the lobby and introduced us to the amenities within the apartment (laundry, cooking etc). We were “wowed” by the sea view! Rob sent a number of texts with suggestions and special unique restaurant offers. We had the feeling that nothing was too much trouble - we only had to ask them. The apartments are a perfect base for exploring the Central Coast with the added advantage of having so many restaurants within walking distance. Finally, it was great to have plenty of excellent parking in the underground car park. Thanks Suzanne and Rob - friendly customer service makes a huge difference.

robfagan

Loved this apartment in the Mantra complex above Ettalong Diggers Club. Great location handy to shops, cafes, waterfront walks. The complex has a huge pool with lovely waterview & a gym. The apartment was clean & comfortable with everything you could need including washing machine. A large balcony, not a great view as it was mostly blocked by some kind of building but was still good to be able to sit outside. Recommend this apartment & hope to stay again.

591abbieg

The premium beach apartments in the Mantra building are absolutely incredible - the pictures speak for themselves.||The room was very clean, and extra pool towels and bath towels are provided in the cupboards. ||The room had its own free wifi and the TV was connected to the wifi and included a Netflix’s account. ||The kitchen was stocked with cutlery, plates, cooking utensils. Additionally, there was a kettle, toaster and microwave!||The facilities here are also stunning - the huge pool with more than sufficient pool chairs and seating. ||The staff at The Base were lovely at check in and was very seamless.||I would absolutely recommend and stay here again! ||Thank you again 😊

AshleeP90

We have stayed in this complex before when w evoked directly through Mantra. This time around we booked through the premium apartments, we didn’t realise I til we locked up the key it was in the same building. ||Room was clean and had everything we needed. Lovely big corner spa, right in town so close to food options and shops, next door to Ettalong diggers which was an easy dinner option. ||Long corridors can be noisy and echo but we didn’t hear anyone after about 8pm. ||Nice balcony, stove top and fridge, washer and dryer ||Downside was we drove around in circles for about 10 minutes trying to find the building before we realised it was at the Mantra. |On the corner of the block is a real estate and you go in there and collect your keys. We booked through booking.com and the instructions were not sent to us. After hours of travelling with an infant we would have liked to avoid this last minute search.

boothcam

What a surprise. Had a night here. I like the idea of the concierge service. We were greeted in the lobby & taken to our rooms, with explanations of everything in the room. Their accommodation is situated in the Mantra, where they have water view apartments. Comfy beds & clean bathrooms well appointed kitchen. They even supply you with recommended places to eat & discounts available. Rob & Suzanne, the operators are a lovely couple, providing accommodation a good rates. Well worth the stay

Sanja S.

100/100!! Excellent room, location and service! Rob and Suzanne thank you so much for going above and beyond in make our first wedding anniversary stay so enjoyable.
Service we received was above outstanding..
I am so happy we choose to stay with you and would highly recommend staying in your apartment to anyone that's looking for accommodation in this area..
Everything was perfect, considering C19-V circumstances.
You even sanitised our room keys..
Many thanks to you both for everything