Spa World Brisbane - Underwood, Queensland

cathie D.

Huge thank you to Michelle from Underwood Spa World. She worked with us over many months as we’re making the decision to buy what was right for us. Michelle was patient, extremely knowledgeable, and listened to our needs as customers and importantly people who were investing our hard earned money and needed to get it right. Michelle supported us choosing, personalising, delivering and setting up our spa. She was available and so helpful. Thank you Jeff from delivering, Don the wonderful technician and the whole team. Amazing service throughout. We are so grateful for your service and we are loving our Vortex spa.

Chad B.

Spa World Underwood was our 1 and only choice when making this investment into a new Spa. We visited multiple Spa Shops throughout Brisbane until we found the company we wanted to work with to provide our Dream Spa and setting. Michelle was nothing short of amazing , and I highly recommend if you are in the market for a new Spa, do yourself a favor and contact her for nothing less than great solid advice. Thanks Michelle and Thanks Spa World, we can now sit back, relax and enjoy all our Spa can offer us for years to come.

Craig D.

Salesperson - Michelle -She was my contact with spa world, where I spent a few hours on my first visit. I found her to be very nice, friendly, knowledgeable & helpful. Even taking phone calls on her day off to answer my questions. I had multiple visits to the store deciding on which spa was the best for me. Michelle was extremely helpful every time. She is a great salesperson.

Delivery - Geoff – Was great at the delivery stage, I was differently nervous with the spa being craned over the house. He helped put my mind at ease. Again, he was nice, friendly & knowledgeable. Even helping me on the phone the following day to answer some questions I had.

Handover - Don- Was great, helpful & knowledgeable with the time spent with me during the handover. He also was happy to take phone calls to answer any questions that I had after the handover was completed.

Pedro D.

This is the second time I bought a spa. And the experience I had at Spa World with Michelle was fantastic. Michelle has understood our needs, provided us with a shortlist of options and in the end, we bought a product that was perfect for our family. Post purchase, the customer service was outstanding with follow up emails and calls. And the spa was delivered with no issues. If you’re looking for a spa, I highly recommend SpaWorld. Well done guys….

Joy S.

Michelle was extremely helpful with the process of purchasing our Aquagym Max Swim Spa. Would highly recommend visiting the Underwood Showroom, bring your togs.😃

Ivica S.

We were stunned by the professionalism and sincerity of Michelle Pratt from Spa World that we purchased the Vortex Nitro Spa without any hesitation. She made the buying process enjoyable as she didn't push us into anything that we didn't need but listened to what we wanted and tailored the options available to our wishes.

Tom V.

My Wife and I early this year purchased a Titanium Spa from Duncan at the Underwood Store. We this was probably the best thing we have done in years The service from Duncan was out standing nothing was to much every little thing he chased up to make thing work the very best for us.Thanks Duncan

That's not the end we received email from the delivery people and that worked great as we. Then Lydia got involved (field service manager) again out standing service. Don came out and did the run through and that made life very easy. I don't wright reviews but if you are looking for a Spa don't go past this company.

Thanks Spa World we love it. Tom V

georgia I.

Duncan provided friendly & informative advise when choosing our spa and ongoing contact to ensure reassurance that all additional processes where being taken care of by the broader SPAWORLD team including delivery and other safety & council regulatory requirements.