Sovereign On The Gold Coast - Surfers Paradise, Queensland

Ninew Phanpagdee

Location is not bad but the room we stayed was terrible. We got 2 bedrooms but one air conditioning in living room. NO air conditioning in bed rooms, it was very hot. I did not get a good sleep at all for a whole trip staying this place.

About services, no service during stayed for 7 days. They will charge if you ask for towels change or extra towel.

Kitchen got just one pot for cooking. No stove for cooking.

Swimming pool was pretty dirty, doesn’t seem like they clean recently.

1 Star was too much for this place they deserve zero star

T H

The apartment was clean and neat within walking distance to SP and transport however there are very few parking spaces, probably only enough to service one level of the 9 floors. You will see many cars circling around the building and it was extremely inconvenient the parking. It would have been nice to have some signage saying park in the apartment hotel next door for a fee of $24 overnight and or hourly rates on top to save the 45 minutes of doing laps. People can be seen dropping off others then parking in nearby streets and walking back in the night. Everything is very basic and kitchen supplies are not enough. No bowls or dinner plates. You’ll need to buy plastic bowls, cups, utensils etc. BYO everything except shampoo conditioners, hair dryer and iron. One or two nights is enough here but any longer would be an inconvenience. There are fees for everything like towels. I don’t mind paying but be upfront or supply them and add the cost on. Even having an option to use the paid carpark next door at a fixed rate would have been easy. Lots of time wasted on searching for parking. Overall comfy bed, clean and comfy furniture in a good location however we did get a newly renovated room compared to others in the photos. Restaurant downstairs is not busy, I would assume due to lack of customer parking.

Mrs SM

This place and staff were fantastic from start to finish!!!! My family and I managed to get five rooms last minute for Christmas and the rooms were nothing short of amazing. They did not disappoint, so spacious, clean and the layout of each room made you feel right at home with comfort. Nikki, you're the best and thank you to you and your team for the best service and hospitality we have ever experienced when staying in the Gold Coast!!! We will definitely be back!!!!!!!

katelyn s

I have never stayed at a dirtier hotel in my life. I would book an ibis budget over staying here again. The carpet was stained and smelt absolutely horrible. Our room had a bad smell and at times the hallway in our level smelt so bad it made us gag! The halls and walls had half patched holes in the walls everywhere and there was holes in our wardrobe and damage throughout the room. There was mould all through the shower. The air conditioner was gutted and didn’t have a fan inside?|A scam as well is that there is no turn down service. We stayed 9 nights and got fresh towels once! Pool towels are an additional $5 you don’t get any to start with. This isn’t on booking.com or there site btw! I’m not sure what hotel doesn’t do a turn down service but can charge almost $400 a night. We saved for this holiday and our hotel absolutely ruined it. I wish we didn’t spend almost $3k on it.

Bishesh Bikram G.C.

The hotel is in a good location. Easy walk to the beach and surfers paradise Centre. The rooms are big with a nice balcony and the bed is very comfortable. We used the spa, sauna and pool as well. The Malaysian restaurant downstairs serves a very authentic Malaysian meal. The only downside was the additional fees for room cleaning.

Pepita Ridgeway

This resort has had lots of upgrades and is well maintained in an excellent location in Surfers Paradise. It’s rooms are large and clean with great views. The staff are really friendly and responsive.

Suzie

We stayed here over Christmas break, we had our room upgraded to a spa room on checking.
The place was quiet, extremely clean, great facilities. Pool area was lovely. Restaurant available ( although we didn’t go)
Walkable to surfers paradise, beach, groceries and activities.
Definitely stay again.
Sorry no pics

Michael Harris

What a great resort. Really good location, close to everything. The staff are super friendly and welcoming. I was surprised how big the rooms and balconies are, and well appointed - so much better than a standard hotel room. The pool and BBQ areas are resort style to make it an even better stay.
I came here a few years ago and the hotel is much better today than back then. Worth a visit