Sheraton Grand Mirage Resort, Gold Coast - Main Beach, Queensland

Himanshi Pandya

Our five-day stay at Sheraton Grand Mirage Resort was nothing short of incredible! The resort is stunning, with immaculate grounds, luxurious rooms, and top-notch amenities that made our stay unforgettable.

A special thanks to Daniel, the Director of Rooms, for his outstanding hospitality. He went above and beyond to ensure everything was perfect, from handling special requests to offering thoughtful recommendations. His attention to detail and genuine care truly made our experience exceptional.

The food was fantastic, the staff were warm and attentive, and the overall atmosphere was just what we needed for a relaxing getaway. We left feeling completely refreshed and can’t wait to return. Sheraton Grand Mirage Resort is a destination I highly recommend to anyone looking for a memorable escape!

Gazal Shah

We had an amazing five-day stay at Sheraton Grand Mirage Resort! The resort is absolutely beautiful, with well-maintained facilities, luxurious rooms, and fantastic amenities that made our trip truly special.

A huge thank you to Daniel, the Director of Rooms, for his exceptional hospitality. He went above and beyond to make sure our stay was seamless and enjoyable. Whether it was addressing our needs or providing helpful recommendations, Daniel’s care and professionalism truly stood out.

The food was delicious, the staff were friendly and attentive, and the overall experience exceeded our expectations. We left feeling refreshed and can’t wait to return. Highly recommend Sheraton Grand Mirage Resort to anyone looking for a perfect getaway!

Meghan G

I was honestly so worried about this stay given the string of poor reviews, however I was more than pleasantly surprised. |Check in and check out was a delight - quick and efficient and they accommodated my request for an early check in. |My room was clean, large and extremely well appointed with all the little bathroom extras. |Pool service was exceptional and fast. Food was of top quality and the staff were friendly and attentive. The QR codes worked well; better than most places I’ve stayed. |I was delighted that there was always a great supply of pool towels and there was never any issues with getting a seat by the pool. |In my opinion and experience, this place is actually one of the best in terms of location ( on the beach), resort layout and service on the Gold Coast.

M GF

A wonderful relaxing experience. Thank you Sheraton Grand Mirage for exceeding our expectations, we had a lovely stay!
Specifics:

Room: only downfall for me was the pillow discomfort, but this could be down to personal preference. Room service available till 11 pm every day.

Amenities: pool is lovely, the swim up bar was fantastic although cocktail prices were a little on the high side. The pool lunch menu was also varied and very convenient.

Cleanliness: no complaints, room was cleaned daily and linen was fresh. Windows were openable for fresh air. Hallway carpets a bit funky but this may be down to constant dampness of feet coming in from outside. Better ventilation or carpet replacement possibly will remedy this.

Prices: as expected with a resort of this quality and proximity to the beach, prices are high. However, it is a Qantas Hotel, get your points’ worth!

Hardik Panchal

Here’s a polished Google review for your stay:

⭐⭐⭐⭐⭐
We recently stayed at Sheraton Grand Mirage Resort for five days, and it was an absolutely incredible experience from start to finish. The property is stunning, well-maintained, and offers all the amenities you could ask for in a relaxing getaway.

A special shoutout to Daniel, the Director of Rooms, who went above and beyond to ensure our stay was perfect. His attention to detail, helpfulness, and warm demeanor truly made a difference. Whether it was accommodating special requests or offering personalized recommendations, Daniel was always there to assist with a smile.

The rooms were luxurious and spotless, the dining options were excellent, and the staff overall were friendly and professional. We couldn’t have asked for a better vacation.

Highly recommend Sheraton Grand Mirage Resort for anyone looking for an unforgettable escape. We’ll definitely be back!

pawan garg

I recently had the pleasure of staying at the Sheraton Grand Mirage Resort on the Gold Coast, and I can honestly say it exceeded all my expectations. From the moment I arrived, the staff went above and beyond to ensure a seamless experience. The resort itself is stunning—beautifully landscaped grounds, luxurious rooms, and top-notch amenities that make it the perfect getaway.

A special thank you to Daniel Hitchenson, the Director of Rooms, for his extraordinary service throughout my stay. Daniel’s attention to detail, professionalism, and genuine hospitality truly made my visit memorable. He went out of his way to accommodate every request and ensured that every aspect of my stay was perfect.

I highly recommend this resort for anyone looking for a relaxing, five-star experience on the Gold Coast. The combination of exceptional service, breathtaking views, and world-class facilities makes it a standout destination. Thank you again to Daniel and the entire team at Sheraton Grand Mirage for making my stay so special!

Margaret Hyde

This hotel should not be a five star hotel. The rooms are so poorly outdated and there was dust coated on the alarm clock and lamp shade beside my bed. It feel like this place must have been really nice in like 2003. For the love of god, just shut down for 10 months and update your damn rooms. You’ll lose $$ in the 10 months you’re closed but you’ll make up for it when you open with a spectacular, clean, new build hotel. Charging your current prices and calling yourself a five star hotel is just bad business to your guests and frankly unethical.

Andrea Pyle

Had the seafood buffet, which included some sushi, salads, crab legs, raw oysters, clams, raw prawns. As well as cooked white fish, a hot corn amd mushroom dish, shrimp fried rice, corn chowder soup, white rice, and lamb. The cost for the seafood buffet was $110. If you didn't get the buffet , there was a 2 or 3 course meal also available for $64 or $75.
Staff didn't always keep up on clearly plates, so I just stacked them on top of each other. Staff was very friendly though.
Dietary restrictions: all of the desserts contained dairy and gluten on the day I was there. Staff happily brought out a dairy free and gluten free option for me!
Access to the beach was easy via little boardwalks through the property with a little water garden and the facility pool.
Celebrated a hen party didn't stay in a room.