Shangri-La Sydney - The Rocks, New South Wales

Glyn M

Wow!! My husband and I stayed at the Shangri-la for a week and what a week of unforgettable indulgence and luxury we enjoyed. We decided to splash out on the Club Benefits offer and it was worth every cent. |Firstly walking into our room with panoramic harbour views including the Sydney Harbour Bridge was mind blowing. The room was spacious and the bed soo comfortable. We constantly enjoyed those views when we returned from our explorations. |Then to be pampered with both breakfast and evening canapés and drinks overlooking both the Sydney Opera House and bridge.. how can you describe it but Ooooh la la!! |I’d like to particularly thank the wonderful staff in the Club Benefits area who were both so professional and friendly. They made us feel like we were wrapped in a warm hug and were open to our silly banter too.. a perfect combination. Thank you all.. we remember you all so fondly. |The location of this hotel is perfect for exploring Sydney. We jumped on ferries most days and also found the trams and trains so easy to see this beautiful city.

Monica Kenny

From booking the reservation on the hotel’s website (book as a member for a percentage discount) to checkout, just a wonderful experience.
Absolutely gorgeous Horizon Suite on level 35. Everything one could want, amazing size, beautiful bathroom and the best views of west and east of the harbour bridge extending to the heads, this includes the Opera House and Bennelong Point. Housekeeping efficient and thorough.
Horizon club was superb as usual with excellent service, delicious food offerings and an amazing view. We love our breakfasts there, afternoon tea and the evening canapés and drinks.
Thank you for a wonderful stay.

JX

Was quite good with reasonably priced room service but with $10 additional fee for room service.

Rooms were good and toilets were quite big. View was nice with big windows.

Breakfast buffet has all the normal things and also healthier drink options which is quite cool.

However, they would not let us to the level 36 without buying something as we wanted to take photographs of the view.

You have to climb lots of stairs to walk around which can be rather tiring but it is in quite a central location.

Stu T

We spent four nights at Shangri-La Hotel and had a wonderful experience! The room was beautiful and comfortable, ours overlooked the opera house. Every single staff member we interacted with was incredibly friendly and helpful. The hotel was immaculate, with lots of extra amenities. We felt spoiled with the luxury! And the location in The Rocks, near Circular Quay was very convenient. Highly recommend!

Sahibzada Rizwan Malik

I recently had the pleasure of staying at the Shangri-La Hotel! The service was exceptional. The atmosphere is simply stunning. The views from the hotel are breathtaking. The room was equipped with high-quality toiletries,bathrobes, coffee maker.
Highly recommend!

Tahana Lee

My son and I just had a magical stay! The view from our room was incredible. Location was perfect to walk everywhere and the coffee was great! I love the mix of modern and classic interior.

Only thing I would suggest to improve would be a bigger pool and spa.

We cannot wait to come back!!

Ashwin V

Spent my birthday eve, got a room with harbour view and it was beautiful. Room size was great and brekkie was delicious. A little cake was provided to start off the celebrations :)||||Service was good as expected of any Shangri-La and a shout out to Jessica at the front desk for being absolutely amazing.

Angel Trino

We got the deluxe room and had a view of harbour bridge and opera house. The room rate is fine. Just the valet parking is 100+ something but alright. There's also a deposit fee for the room. Well overall, we enjoyed and it's alright. I will share a view from above