Renshaw's Funeral Service - Bathurst, New South Wales

Kat M

Everyone at Renshaw Funerals are absolutely amazing. My mother passed away on the 20th of July in the evening, it was then that I had my first interaction with Renshaw funerals, they were extremely professional and respectful despite the hazardous circumstances that they faced in the removal of her body. They were incredibly understanding in our time limitations and went above and beyond in all aspects of after death care, knowing my mother was in such wonderfully caring hands brought me so much comfort. In a time of darkness for us, the group at Renshaw Funerals were a beacon of light. Thank you all on behalf of myself, my mother and all my family. Bless you all for the outstanding assistance you provide.

Helen Strik

I would recommend Renshaw's funeral services to anyone who wants to be shown empathy, kindness and respect. I found them very professional and caring. They are hard working and great communicators. Thank you for making my experience easy and stress free.

John Kelly

From the moment we contacted Renshaws to care for our loved one, we were provided with compassionate and professional
communication and support. As a family, we were guided through the funeral process, with comprehensive information and advice. Every question and concern was addressed in detail.

Jo Foster

I don’t know what is going on with Renshaws but the changes are not positive! 5 years ago, we dealt with Martin and Fiona for my Aunt’s funeral. Martin was professional, showed such respect and empathy to us all. Could not recommend highly enough. (We have always gone to Renshaws even when Michael was running it.) Fiona was just beautiful, so gentle, caring and compassionate.
I had the utmost respect for Martin, until this year!! This year, we needed to return and what a disgrace! A lady named Keegan was rude and dismissive, even though we were close family of the deceased, we were treated like we weren’t relevant and like only a select few were family and Keegan only communicated with the select few. I will never forget how Keegan made me feel or how she spoke to me.
We also attended a viewing, to say our goodbyes and it was done so poorly. We didn’t have privacy, we could hear all the carry on in the building. When Michael ran Renshaws, viewings were done in private room , soft music playing, dimmed lights away from main entrance and you couldn’t hear a pin drop. More personal and intimate- it was respectful for final goodbyes.
This year, we walked in and wondered if we had walked in to a funeral director’s or a childcare centre!! Totally inappropriate.
People never forget how you make them feel, so we won’t be returning for any further family funerals unless standards are raised and attitudes changed!!

Jane

I had the displeasure of dealing with Martin, who displayed a shocking lack of compassion and professionalism. He seemed disinterested in our needs and was uncommunicative. The funeral arrangements were mishandled leading to unnecessary stress in an already incredibly difficult time. I would strongly advise against using Renshaw's.

Laura Dennis

Martin handled my grandmothers funeral arrangements with the upmost respect and decorum. He was professional and timely in our arrangements and helped us every step of the way. The service, booklets and overall presentation of everything was fabulous. I would highly recommend dealing with Martin and his team, they made a difficult time that much easier for our family. Thank you Martin.

Bret Halliday

When our dear Mum passed away, Renshaws made the process of organising her funeral almost bearable. They were always professional & very courteous. They were very sensitive to our needs at a very difficult time for us & nothing seemed to be too much trouble for them. Would definitely recommend their services.
Jane Halliday.

Renshaw's Funeral Service

Kate Miller sent the following testimonial and requested it be published as a Renshaw's review:

I would like to extend my thanks to you Keegan for your assistance with planning and facilitating the recent funeral of my dear friend. Your professionalism, discretion and empathy was greatly appreciated. The process was seamless and eliminated a great deal of potential stress and anxiety. Attention to detail was remarkable and you listened to our wishes. You are indeed an asset to the business.