Oaks Townsville Metropole Hotel - Townsville City, Queensland

Address: 81 Palmer St, Townsville City QLD 4810, Australia.
Phone: 1300559129.
Website: oakshotels.com
Specialties: Hotel, Self-catering accommodation, Serviced accommodation.

Opinions: This company has 432 reviews on Google My Business.
Average opinion: 3.9/5.

📌 Location of Oaks Townsville Metropole Hotel

☎️1300559129

Oaks Townsville Metropole Hotel

The Oaks Townsville Metropole Hotel, located at 81 Palmer St, Townsville City QLD 4810, Australia, is a premier accommodation option for travelers visiting the vibrant city of Townsville. This hotel offers a range of specialties, including hotel rooms, self-catering accommodation, and serviced accommodation, ensuring that guests have a comfortable and enjoyable stay.

Features and Location

Serviced accommodation: Spacious and well-appointed rooms with modern amenities
Self-catering accommodation: Fully equipped kitchens and laundry facilities for added convenience
Friendly and exceptional customer service from the dedicated staff
Centrally located in Townsville City, providing easy access to local attractions and amenities

Contact Information

For more information or to book your stay, please visit their official website or contact them directly at 1300559129.

Reviews and Opinions

The Oaks Townsville Metropole Hotel has received a highly-rated 3.9/5 stars based on 432 reviews on Google My Business. Guests have praised the hotel for its comfortable accommodations, friendly staff, and convenient location. One reviewer noted that while the rooms may be a bit dated, the exceptional level of customer service and care more than made up for it. The hotel staff was described as having an eye for detail, being genuinely warm and welcoming, and able to address any queries or concerns guests may have. This positive feedback highlights the hotel's commitment to ensuring a memorable stay for all its guests.

Recommendation

If you are planning a trip to Townsville and are looking for a comfortable, well-located, and well-appointed accommodation option, the Oaks Townsville Metropole Hotel is highly recommended. With its range of amenities, friendly staff, and central location, this hotel is sure to provide an enjoyable and memorable stay. For more information or to book your reservation, please visit their official website or contact them directly at 1300559129.

👍 Reviews of Oaks Townsville Metropole Hotel

Oaks Townsville Metropole Hotel - Townsville City, Queensland

Erica W.

4/5

First time staying with the Oaks TSV Metropole for work (and first time to Townsville) and while the rooms are a little dated, what makes up for that is the level of customer service and care the team offered during my stay. I felt looked after by the staff from the cleaning team to front of house who were all exceptional; an eye for detail, genuinely warm and welcoming, and they were able to answer the queries I had. I am returning in January and really looking forward to the hospitality - thank you!

Peter R.

5/5

Room was great, fresh modern with fridge and kitchenette, great view over marina. Staff very friendly and helpful. Thanks for our stay and your hospitality

Katewah77

We were pleasantly surprised with this hotel, as we had originally thought we were booking into the other OAKS hotel in town. The room was very well equipped, clean and tidy and quiet. Just a short walk to many restaurants and upstairs from the Metropole Hotel, which had very nice food.

Beverley M.

What a lovely apartment. A really comfortable bed. We had a nice view of the harbour, and there was chairs and a table on the balcony to have breakfast on. It had a mini kitchen, hot plates, kettle, mircowave, sink, plenty of cups glasses and cutlery. A lounge and coffee table. Ironing board and iron and a washing machine and dryer. A small bathroom. Under the Hotel is a pool and out the front is a family friendly pub, which we ate at. We stayed only 1 night but would have happily stayed longer. Very close to the magnetic island ferry ( 1 km)

Greg F.

4/5

I’m going to be fair with this review—4 stars seems like a reasonable rating. The bed has clearly done its best over the years, but it didn’t offer the best sleep. The room is quiet, and the view is decent, but I can’t say I’m excited about this property.

On the positive side, the staff are friendly and helpful, which is always appreciated. However, I’m not particularly keen to rebook this one. The shower is okay, though it too has seen better days. The room is equipped with good air conditioning, a microwave, and a fridge, making it suitable for an extended stay if needed.

I’m a tech guy couldn’t get into the wifi, bit of mould behind the AC.

Overall, it's a serviceable option, but it might not be my first choice next time.

Rico Z.

2/5

Well past it's best

Tired
Smelly/tacky room
Damaged furniture
Lack of security
Pool had floating plastic bags, filter not running and right next to reception - not inviting at all
Dirty microwave with wobbly rotating glass bottom (missing the rubber ring underneath)

Underwhelming to say the least.

Not worth the price charged.

Luckily we have a nice ocean view and clean bed linen

Our first stay will also be our last stay

David A.

3/5

I haven't stayed, only had a meal with a friend. Ordered beer battered fish with chips and salad. The fish was dry and batter cooked for too long, the chips were not chips but French Fries and the salad was wanting

Tammy M.

Comfortable rooms however a little worn. We had issues with aircon remote and tv reception, As stayed only 1 night, reported this on check out