Novotel Lake Crackenback Resort & Spa - Jindabyne, NSW

Novotel Lake Crackenback Resort & Spa is a hotel that offers a unique and relaxing experience in a beautiful natural setting. The hotel is located at Address: 1650 Alpine Way Crackenback, Jindabyne NSW 2627, Australia.

One of the standout features of Novotel Lake Crackenback Resort & Spa is its LGBTQ+ friendly atmosphere, making it an ideal destination for all types of travelers. The hotel offers a range of amenities and activities, including a spa, fitness center, and outdoor pool. Guests can also enjoy a variety of dining options, with on-site restaurants serving both international and local cuisine.

In terms of location, Novotel Lake Crackenback Resort & Spa is situated in the heart of the Snowy Mountains, offering easy access to a range of outdoor activities such as hiking, skiing, and mountain biking. The hotel is also just a short drive from the town of Jindabyne, where visitors can find a variety of shops, restaurants, and other attractions.

With 519 reviews on Google My Business, Novotel Lake Crackenback Resort & Spa has earned a strong reputation for its excellent service and comfortable accommodations. The hotel's average opinion of 4.6/5 speaks to the high level of satisfaction and enjoyment that guests have experienced during their stays.

If you're looking for a hotel that offers a warm and welcoming atmosphere, a wide range of amenities and activities, and a convenient location in the heart of the Snowy Mountains, Novotel Lake Crackenback Resort & Spa is an excellent choice. To learn more or to book your stay, be sure to visit the hotel's website at all.accor.com. Don't hesitate to contact the hotel directly at Phone: 264513000. for any further inquiries. We highly recommend considering Novotel Lake Crackenback Resort & Spa for your next getaway

Reviews of Novotel Lake Crackenback Resort & Spa

Antonella S

Been coming 7yrs straight - What once was complimentary is now gone. -Wood for fireplace no longer supplied - BYO or $$$, |-only 1 Accor restaurant on site offered SOME nights|-Breakfast food previously offered now removed from buffet, only 5 hot dishes plus fruit, yoghurt and cereal. More like a 3 star for breakfast. Very poor … ?|-Nothing in room to tidy up with eg dustpan|-$50 for one extra sheet set per bed! Previous years complimentary..|Can definitely tell management has charged - Not the same at all ? much better experience under previous management. Evident It’s all about cost cutting not putting customers first….

Chelsey H

After reading reviews prior to our stay, I was a little nervous about whether the accommodation would be as described (seems that units/chalets are not allocated until closer to check in date), whether we’d get seats at the restaurant for dinner (no bookings taken), whether our chalet would have a fireplace (not guaranteed), whether the accommodation would be comfortable (reports of unclean or ‘tired’). |We needn’t have worried because the chalet (‘Mogul’) was fabulous (might be luck…but giving the benefit of doubt):|• Super comfy beds|• Very clean and in good condition (bonus: stylish and a bit posh)|• Spacious living areas – great for 5 guests (bonus: large bathtub…though we didn’t get the chance to use it)|• Well-appointed. We didn’t cook, but there looked to be plenty of pots, pans, utensils etc. Plenty of glassware, crockery, teapot, plunger etc.|• Fireplace (with firewood and kindling available from reception)|• Lovely views – not right on the little lake/pond, but chalets are arranged in a staggered pattern so those at the ‘back’ can still see the lake and the mountain range|• Garage (I imagine parking would be a nightmare in winter)||The resort itself:|Cuisine restaurant had pleasant and attentive staff, reasonably priced meals and drinks, food was nice (not amazing), relaxed atmosphere, breakfast (included) had a great range of hot & cold food & drinks.|Reception: check-in was smooth (within business hours), staff were helpful when our access cards became deactivated before checkout time (fixed it immediately)|General: great location (close to hikes, Thredbo etc) lovely grounds and plenty of activities (although we didn’t partake, rather we went up and down the valley for walks, lunch etc). Will definitely bring my bike next time. |Our package was the Girls Getaway – included Birdsnest vouchers, WildBrumby items for cocktails, wine, cheese, Poachers Pantry deli meats, and a lovely hamper FULL of sweet and savoury treats.||It was the first stay at Crackenback for most of us, and we all agreed that we’d come back either together or with our respective families. Whilst not cheap, there was definitely value in the accommodation, the beautiful grounds and spectacular surrounds.

paul hodson

5/5

Tranquil
Well serviced
Visited off season - still very attractive
Family activities - food- service shop.
Central to snow fun and close to ski tube

Mike Prieto

1/5

Nice hotel close to the ski tube however I am giving this 1 star as there is no WIFI ! Yes, u are reading this correctly. In 2024, where WIFI is almost like water and a given for any decent hotel , Novotel Crackenback doesn’t have it and this is after paying $7k for the week !

John h

Beautiful spot. Full of relaxation or activities, whatever you want. Good breakfast provided and dinner at Perrotta's was great.

Michelle R

Loved our five day stay here recently. great location and so peaceful and tranquil. Stayed in a lovely chalet on the lake. Watched the ducks and platypus, did some beautiful walks around resort and ate some lovely food in the the two restaurants on site.|Very close to ski tube to Perisher if you are a skier and only 30 kms to Kozsiosko NP to Thredbo ski fields and village. |Chalets were very spacious and had a nice touch with underfloor heating in bathrooms and kitchen which were very welcome on the chilly mornings.|Would definitely recommend a stay here and would come back for another visit in the future.

SteveMcFarlane

A fantastic location, and luckily for us, brilliant weather. Although the outside of our lakeside accommodation looked a little tired, our inside accommodation was clean, modern and comfortable. The resort activities were great and the kids had a great time. A little overpriced for what it was, but the location and activities made up for kids not sitting on devices. The buffet breakfast was great although for a resort, staff grooming and customer interactions could do with some minor improvements. Overall a great stay.

Joseph Bersinic

4/5

Its a very relaxing place but showing its age. The upkeep needs to be looked at..spiderwebs i the lounge inside and out.
The view over the lake is great. The facilities are great as well, the spa the pool and canoeing.