Nightcap at Blue Cattle Dog Hotel - St Clair, New South Wales

Julie Hilder

Always a pleasant stay here. Staff are super friendly and helpful. They work in all areas of the accommodation and hotel section so they have good knowledge of everything there.

Food is good. Partner enjoys the hotel facilities.

The rooms are looking a little outdated but they are clean and the staff do a great job. There is some road noise because it is on a busy street and KFC is next door but that is no fault of the hotel and a small price to pay for a location close to major roads

Manoj T W

Toilet water was disconnected, and they were unable to repair it. Offered another room temporally. Communication among staff is so poor. No housekeeping had been done or changing towels. Key cards were deactivated twice and was a very annoying experience when we were back to room in wee hours. There is a bell to ring at the reception, but it does not work. There no one at the reception when we need to talk to them.
There is a problem in their system as staff do not know that we did extend our stay by one more day and requested us to checkout without providing the keys for the extended stay. All because of poor communication.
Utterly disappointed of staying in this place and I am not going to recommend to Saty for anyone I know.

Daniel

Recently stayed here for a few nights as it was one of the only places in Sydney that didn't price gouge during the major concerts. Rooms were clean and beds remarkably comfortable. Only issue was the tv remote didn't work but that was a very minor thing. Being right next to KFC and a bus stop were two very welcome bonuses.

Kevin Mathis

Has been a little while since I was last there the venue and the motel have been through so makeovers, excellent service and great staff friendly.
The dining room is open and friendly environment for all, pricing is on par with most hotel dining rooms.
We are interstate truck driver's so it's nice to be able to get into a normal bed and relax properly.

Ryan Fox

Didn't stay in the rooms.
They food was tasty and well cooked to the standard l asked for (med-rear steak). The beer was also cold and working well in the glass. Atmosphere was friendly and enjoyable.

SUBHAJIT DEB

Extremely poor customer service. We couldn’t check in on time as none of the rooms were ready. Rude behaviour of staff. Instead of being polite they were talking rudely when asked that why would we have to suffer if rooms are not ready as we had to went somewhere at 4PM. Normal schedule time of check in was 2 PM but we checked in at 3:30 PM. Also the staff promise to compensate with a discount in our prices for the harassment we had to face at check in. But while checking out the staff said she doesn’t know anything about discounts as the previous lady never told her about that. All the staff were rude and need to learn how to give better customer service.

Tyler Auld

I stayed at the hotel in room number 22 from the 21/06/23 to the 26/06/23 (5 nights). Upon arrival the toilet was very close to completely clogged. When I realised I rang the service number and when I came back from an outing the toilet had been fixed.

I saw cockroaches in my room on multiple occasions. I informed someone at the service desk upon checking out. In hindsight I should have brought it up when I first saw them, I just felt very awkward doing so.

On a more positive note, the 'Chicken Parmigiana' at the pub down stairs was very nice. I also really appreciated the location of the hotel and easy parking.

Stephen Gallagher

We stayed in a studio queen room, which was neat and clean. However i would only recommend for an overnight stay in this style room, not to stay for a few days as we did as it only has the bed and one chair to sit on, no real window or fresh air and no toaster. Pub downstairs was great, all three dinners were great as were the staff. Coles express next door for coffee and other quick essentials.