Neptune Resort - Broadbeach, Queensland

Address: 32 Surf Parade, Broadbeach QLD 4218, Australia.
Phone: 755923555.
Website: neptuneresortbroadbeach.com.au
Specialties: Resort hotel, Cafe, Condominium rental agency, Hotel.

Opinions: This company has 287 reviews on Google My Business.
Average opinion: 4.3/5.

📌 Location of Neptune Resort

☎️755923555

Introduction to Neptune Resort

Nestled at Address: 32 Surf Parade, Broadbeach QLD 4218, Australia, Neptune Resort offers a blend of luxury and tropical comfort, making it a prime choice for travelers seeking a comprehensive holiday experience. With a variety of amenities including a resort hotel, a cozy Cafe, a Condominium rental agency, and full hotel services, Neptune Resort caters to a wide range of guest needs. The resort's contact information, including the Phone: 755923555, ensures that potential guests can easily reach out for inquiries or bookings. For more detailed information, visitors are directed to their Website: neptuneresortbroadbeach.com.au.

Key Features and Location

Neptune Resort stands out due to its prime location on the stunning Broadbeach beachfront. This makes it an ideal spot for those looking to soak up the sun and enjoy water activities. Key features of the resort include:

- Accommodations: From standard rooms to ocean view suites, guests have a variety of options to suit their preferences.
- Dining: The on-site Cafe offers a range of culinary delights, perfect for a quick bite or leisurely dining.
- Additional Services: Beyond lodging, the resort acts as a Condominium rental agency, providing an array of rental options for longer stays.
- Facilities: Although specific details might vary, guests can expect high-quality amenities typical of a resort hotel.

What Guests Should Know

While Neptune Resort boasts a solid reputation with an average opinion rating of 4.3/5 on Google My Business, there are a few aspects guests should be aware of:
- Amenities: Some guests felt that the resort could improve by supplying essential toiletries and toilet paper upon request, especially considering the long stays some visitors made.
- Pricing: A few reviews highlighted that the cost for a 11-day stay was on the higher side, suggesting that budget-conscious travelers might want to consider other options.
- Tech Issues: The TV in some rooms, particularly those with an advert subscription, did not work seamlessly, though technical difficulties were resolved over time.

Despite these minor drawbacks, the polite cleaning staff and the peaceful ocean view from many rooms, even if not as breathtaking as expected due to the building's positioning, contribute to an enjoyable stay.

Recommendation

For those planning a trip to Broadbeach, consider reaching out to Neptune Resort through their welcoming website to explore the variety of offerings they provide. The resort's commitment to customer satisfaction, evident from the positive feedback, coupled with its excellent location and array of amenities, makes it a compelling choice for your next vacation. Don't let minor inconveniences deter you; instead, use this as an opportunity to experience the full package that Neptune Resort has to offer. Contact them today to book your stay and make unforgettable memories.

Remember, while reviews are valuable, the real experience awaits you at Neptune Resort. Visit their site to start planning your dream vacation.

👍 Reviews of Neptune Resort

Sarah R.

4/5

I was disappointed because we were staying for 11 days, $3550!

After we had used the small shampoo, body wash and conditioner we had to buy our own.

They wouldn’t even supply extra toilet paper after this was used too!

We came here for a holiday not a shopping trip to get supplies.

Cleaning staff were polite.

Getting the TV to work took time but eventually worked. Doesn’t work with Netflix if you have an advert subscription.

The ocean view room, didn’t have much view being a few streets back.

Jay S.

1/5

How to get dropped a star:
Credit card deposit has been held for a week, staff member was rude, said contact your bank and then said oh I know who this is and hung up. Petty.

The rooms and hotel are fine. Quite nice actually. Staff are rude af tho unfortunately

Dave

4/5

Not a new building but very clean room with kitchen, washing machine/dryer, nice pool and spa. Cafe open for breakfast.
Safe underground parking which was a must for us as we're travelling on motorcycles.
Short walk to the beach, shops and tram.

Steven H.

2/5

Great location but found the rooms disappointing for the cost. Was asked to pay $3 for additional towels, had to take my own rubbish out and found the road noise too loud to have a restful sleep. Would avoid if travelling again.

Nicole

4/5

Accommodation is good, it's dated but it has everything you need. They provide a 'starter pack' which has all you would need for a few days including some laundry detergent.

The shower is a fixed head which I don't love but the water gets hot very quickly. The apartment is spacious and location is great. Parking is free and has a lot of space underground.

Tahlia

4/5

Great service and facilities at the resort. The only downfall was the uncomfortable bed which was basically 2 single beds pushed together that were not soft… Otherwise a good stay.

tony H.

5/5

It suited us perfectly as we needed a recharge and was near the things we wanted to do. We give a big thank you to the team who were so friendly and helpful.

Stephen H.

2/5

Please be aware !!! $200 key deposit been waiting 3days still haven’t returned to my account… asked for clean towels over a 4 day stay period management charge $3 a towel… if you don’t empty the small bin in the room you will incur a cost…location is good 👍