Mantra Sun City Surfers Paradise - Surfers Paradise, Queensland

Kim

We enjoyed our stay. Facilities were good and really clean. Our room was lovely but could do with new kitchen appliances. Great view. Construction didn't impact us even though it was just across the road. Staff were helpful and friendly

Christine Huntly

Perfectly situated near tram line and 5 min walk to the beach. Hotel facilities were great especially the pools. Stayed with 3 children <6 and several adults in a 3 bedroom apartment. Apartment needed a little love but in no way detracted from the stay. Beds were comfy and kitchen well equipped. Definitely recommend.

Lauren

The reception area was nice, and had a resort vibe. However, when we went up the elevator, the whole floor had a putrid stench until we got into our rooms. The room was dated, smelly and the bathroom looked unclean, so I wore slide shoes in the shower to avoid standing on the tiled floor which had mouldy grout. There was no room cleaning for the 7 day duration of our stay, beds weren’t made and towels weren’t replaced.
We were placed in room 2001B which shared a door with 2001A where a young family stayed. The kids and parents screamed constantly, the kids kept opening and closing the doors and loitering in the joint space outside our room, unsupervised. This woke us up in the morning and was not relaxing. Staff couldn’t change our room due to availability.
There was very little staff available, and no pool side service.
The best part about the hotel was the pool area. However the big pool had freezing cold water so we didn’t use it. The big pool should have heating similar to the smaller outdoor pool. The hotel is very conveniently located next to the tram stop.

Philippe Chedid

Spent a week in a 3 bedroom apartment facing the beautiful ocean , beach and city skyline to one side. A true resort experience with excellent outdoor pools with water slides and hot tubs. A perfectly located hotel just 5 min walk to the beach and 10 mins to the all dining and entertainment options of surfers paradise. You can also hop onto the rail and two stops your there if you don’t feel like walking.

The rooms are spacious, clean and comfortable. The staff are all very friendly and it’s just a great property to spend a week to relax and unwind!
States in various hotels in surfers paradise and this has now become my new favourite.

Whole family really enjoyed the stay and we will definitely be back!

Daniel P

Rooms a bit dated now and plates and utensils a little inconsistent, but overall a great place to stay with great pool. I've stayed before and I will stay again. My comments are not actual criticisms, but more a comparison between the mantra and a 5* hotel

N Sader

We got the 3 bedroom, ocean view room. Its so spacious and yes it does delivery what was promised but at a very low standard. The whole apartment was out-dated and plenty need to be fixed. We have 2x adults and 4x kids (10 and under); this place just hit the bare minimum. 6kg washing machine and a dryer that takes forever to dry; there's portable clothes line but no pegs.

We stayed for a whole week and they gave us only 1x small satchel of dishwashing liquid, dishwasher powder and washing powder. And when I asked if we could return dirty towels and get a new one; "you have a self maintain apartment, then no as you could wash & dry the towels your self". We've been to plenty of self-maintained apartments and sorry this is definitely at the bottom of the list.

Chris

Great apartment, spacious and clean. Great views, excellent location. Restaurant only opens for breakfast and bar only open during the day, a dinner option would have been nice, however the light rail stops at the door so easy access to other areas of Surfers.

cameron pastilos

The pool is cool, lots of open space and cool features like the water slide, the indoor pool is great, its relaxing and not crowded. But the rooms are the worst in my opinion, good for a single night sleep, but on the second day there were cockroaches everywhere, in the bathroom, in the beds. If you have a family or kids I would not recommend until they have fixed this issue of mass amounts of cockroaches. Even a supply of bug spray for each room would have helped heaps. Also! the locks on the bathrooms do not work, leaving some awkward encounters between family members allowing for little to no privacy.