Majestic Tynte Street Apartments - North Adelaide, South Australia

A3868BOdaveg

Very nice overall accommodation although dated bathroom. Room itself was big and comfortable. Nicely finished and quite classy looking rooms. Underground car parking. A couple of low lights now. No elevators make for a lot of stairs. Staff not overly great with English makes communication difficult. I am not saying they don’t understand, but communication is a challenge though. No on site restaurant or bar is also a down side too.

Freedom29831792582

We stayed here and loved the location, size of the room, bathroom and cleanliness. However without warning the hotel has kept my security deposit for weeks and is due to fall off my credit card a month after my stay. I have emailed and not received a response. Why can this hotel take my money immediately and not return it for a month? What if I needed to access this money? It’s frustrating and has put me off staying here in the future.

Andrew H.

Where do I start! Firstly I’ve stayed at the old lion my last few visits and thought I’d try something different as I’ve been really happy so far - I’ll say so far!

I received a phone call the day prior to check in stating that check in was off site and I had to visit another location that that would email me. This was news to me as it does not state this on the qantas website. So after arriving in north Adelaide I checked the email and proceeded to m suites up the road. After finding a park I was informed that I was given the wrong information and they only check in there for after hours guests - seriously? And I was told that I had to drive 1.5k to the old lion to check in.

So again in the car drive across town to check in. As with my other check ins at the old line it went smoothly but unfortunately I had to get back in my hot car and then drive all the way back to my hotel.

After arriving and opening the door it smells like someone has set off a floral bomb. Ok I understand make it nice but I’ve been choking on it for days. Room 120 if anyone needs to avoid!

The internet does not appear to be visible for the free wifi - I did not bother calling the desk to enquire as service was clearly in another part of Adelaide.

All in all very disappointing stay, I really like the old lion appartments and question even if I will stay there again due to this. If you are going to run a hotel as an AirB&B inform your customers because this is not a hotel and nor should we be paying for the service of one. Sorry!

Oh and what’s with not having a cover on the quilt? I just think that’s a bit filthy if you ask me.

Patricia B.

I love it! I have a small but cozy space, which is well designed and contains everything needed.
I slept like a baby here!
Just the main entrance door is quite loud but it didn't bother me much.
Water is hot (just takes a while).
It is super clean.
AC is running well.
Located in a nice and green area with lots of restaurants to choose.
Secure and spacious parking for $15 a night.
On street parking for free on weekends.
I will definitely book this hotel again, when I'm back.

Natasha A.

Never ever will stay there, they take the deposit and card details that promised to be returned in 3 days, once you contact the property - they say 2 weeks, that’s how card frauds work, booking through booking.com is not enough, they need your card details for some reason, no security with such requirements

Michelle D.

Very good location, good rooms, but the check-in experience was TERRIBLE!

Despite the sign on the door saying the check-in is conducted over the phone (see photos), I was forced to put my bag back in the car, drive someplace else to check-in, then back (losing my park right our front as a consequence!). Also, to be clear, it is paid parking to park on-site (although street parking is no problem overnight).

No sooner had I unpacked and was ready to retire I saw 'unhygienic residue and stains' on the curtains right next to the bed (you be the judge, see photos). They were able to send keys to a new room on the second floor, meaning I now was right under the flight path and in the noisy room (there is a curfew on flights from 2300-0600) - you can't hear the planes from the ground floor units.

The lady who came with the keys (the same one from Check-in) offered no apology and no assistance. Her customer service skills really need work, particularly dealing with difficult situations (like working in contradiction to instructional signs, helping people move to their new room).

The rooms were well appointed and reasonably spacious. Saw the housekeeper in the corridor next day who was lovely, friendly and responsive (because someone had walked dog poop up every second step on their shoe).

I booked via GoSplitty, which I would not do again - best price, but least service. Sad that the staff were quite dismissive because I had booked through an alternative site (to theirs).

Liz M.

Just so noisy.
Constant banging from roof / wind and
Housekeeping plus airplanes
Aircon not working well as very old and need a service

oritv2015

Good placed accommodation in the city centre. Close proximity to shops, restaurants and public transport. |The room is comfortable and clean, the kitchenette has basic amenities for simple cooking. |Parking is paid, $15 per day. No lifts for upper floors.