Loft West End - West End, Queensland

Jess Kondys

Sam and I had our wedding at the loft. We had both the ceremony and reception in the same room.

We were honestly blown away by the staff and atmosphere created for us. It was the most incredible day and that is thanks to Sami and her team.

The day was flawless and the Gluten Free Vege sliders were incredible. We would recommend the loft to anyone wanting to be married in their own way.

The New Orleans bar vibes and mood lighting was everything we could have wanted. Thank you for making our day so incredible.

Karen R

Gem of a place! Bar staff very friendly and helpful. Great vibe, lovely cocktails, amazing decor. Love, love this place! I hadn't had a Singapore Sling since being at Raffles in Singapore, and The Loft made it perfectly when I was last there in December 2017. The two lads I was with enjoyed the choice of beers too.

Louise Edwards

We booked the loft at short notice for my Dad's Celebration of Life. The venue was perfect and Sami and her staff went above and beyond to make the event a success. Sami helped me with estimating the food orders, setting up projectors, a kids table, decorations, the bar tab and other little things we wanted. We were so grateful to Sami and the team and all the guests thought the event was really well executed. Well deserved 5 stars.

K M H

I recently celebrated my 40th birthday at The Loft, and unfortunately, the experience was quite disappointing. Several of my guests became ill due to food contamination, despite my specific request for the food to be kept separated. To make matters worse, the food provided was insufficient, even though I had repeatedly checked with the events coordinator to ensure there would be enough.

Adding to the frustration, I found out on the day of the event that the original event organiser had quit without notifying me, leaving me in the dark about who was handling my party. When I ordered tequila shots at the bar, I was told there was no salt available, which was another letdown.

I had also enquired about outdoor heaters and was told there were none, but on the day of the event, there were functioning wall-attached heaters. This miscommunication was just another example of the poor coordination throughout the event.

The one bright spot was the staff member who initially led us to the room—he did his best to help and was very attentive. However, even he expressed frustration over the lack of communication between the event planner and the on-site staff, which clearly affected the quality of the service.

Overall, I felt that once The Loft had received payment, they didn't care about delivering the experience they had promised. I would not recommend this venue for anyone looking to host an important event.

Kristy Rogan

I celebrated my 40th birthday on Saturday in the private "cocktail bar" @Loft. It was AMAZING! The staff were very accommodating to my requests. We brought in decorations, flowers, photo booth and our own music. Food was great, drinks were great, dancing was great, room looked fantastic. Very competitive pricing! Highly recommend hosting your private functions in this space. Thank you so much @ Loft !

Karen Spatuzzo

We had our son's engagement party at The Loft West End in October this year (2023) and was impressed from the first meeting we had back in May. The staff took their time to ensure that we had a thorough walk through of the spaces, explained everything that was or wasn't included, took the time to show us the beverage choices, furniture, lighting etc. We had another walk through closer to the date, to ensure all was in place for the night and discussed the finer details of the night. We ordered a variety of food for 80 guests and we initially were not too sure if it would be enough, but it was plentiful for everyone. We didn't think about signage on the night and lovely Britney (functions manager) ensured that signs were printed and in place right at the last minute before the function began. Nothing seemed to be too much effort for her or her staff. The even organised a brilliant DJ for us at a very reasonable cost. The space we had was INCREDIBLE - so beautifully detailed, lovely furniture and fittings, great air-conditioning and well appointed bathrooms. Our guests absolutely loved it and we received so much positive feedback. There is a stunning external staircase that leads into the upstairs venue with gorgeous fairy lighting and a lift that goes straight up. The cost is very reasonable and there is plenty of street parking close by. Jackson, Brett, Malcolm, Britney and Luca worked the evening and I cannot speak more highly of these wonderful people - I could just bottle them and take them home :))))
If you are planning a special event, please go and see Britney and have a chat about it- will be worth your while. Thank you Loft West End - you are all doing an amazing job :))))

Kellum Wilkins

Held a corporate event here recently and was amazingly looked after by Brianna, Taylah and Spiro.

Would recommend to everyone, amazing space for any function!!

Vanessa Friscia

Absolutely shocking venue. HORRIBLE service, inefficient staff, the quality of the sound for mic use, music and everything in between is AWFUL. The event that was run UPSTAIRS in the loft, should receive free hire based on the horrific quality. And PLUS the wine tasted like vinegar, and the vodka tasted stail and even the soda water tasted terrible. The beer kegs were left HOT overnight, and then served: the bar staff told us this. Horrible.
As an event coordinator myself, I was doing everything the manager should have done. An entertainers nightmare. An organizers nightmare. I would never have an event here. -100 for venue hire.