Lochiel Luxury Accommodation - Olinda, Victoria

Natalie S.

BUYER BEWARE!!!!!!!!!

The property we booked was far from the advertised “luxury” and in serious need of maintenance. The price charged for such substandard accommodation felt exorbitant and deeply disappointing.

The blinds were a health hazard, covered in visible mold, bacteria, dead insects, and were worn and warped. The shower was also moldy and in need of repair. Cobwebs were prevalent throughout the entire cottage, creating an unclean atmosphere.

The furniture was outdated, damaged, scratched, and uncomfortable. The walls needed patching and repainting, and dust covered every surface, with food debris found under the coffee table. The broken fireplace latch posed a serious safety risk.

Overall, the property was rundown, outdated, and not maintained.

This booking was a significant expense for our family, saved for over a long time, and in today’s economy, such a loss is devastating. We were left without the getaway we hoped for and significantly out of pocket.

We did the right thing prior to posting this review by contacting the owner and no surprise that our message went unanswered. Treatment however to the lack of care and attentiveness this owner provides.

Book at your our own peril!!

Elno

The photos of the tree house with double deck is not the lochneil house, we found the advertisement to be misleading as we were expecting something much nicer than a run down spider infested cottage. Not safe for families with young children. We stayed for only two hours before being forced to leave due to spiders. The house is so dissapointing. The owner is hard to communicate with, and we were offered a $250 back from paying over $550 for the night. There are much nicer places around the area, avoid this place. It is so run down, dusty, huge spiders in every corner (literally every single corner from roof to walls and furniture all spider infested) and smells of mould. The last guest left clothes behind that were still hanging in wardrobe. So creepy. This place screams neglect. We booked based on the 5 star reviews which are far far from what the reality of the place is. Wish i could post the photos, horrible experience. Never again.

Jet09256432057

This was our second time visiting the property and it was just as magical as the first. The property and its surroundings are so relaxing. The cottages are unique and so cozy on cold nights. They had the heater running for us on arrival and ample tea and coffee. The fire place is a great touch but our favourite thing is to sit out on the balcony and enjoy the rainforest. Lots of blankets and even robes are available. The spa bath is nice too. Perfect for our anniversary getaway.

Jessica L. B.

This was a lovely night away for me and my husband, the cabin was in a stunning location surrounded by breathtaking greenery and the many windows made sure you had a beautiful view at all times, the spa was great, the place was clean, interior very slightly out dated but the surroundings made up for it. Great location as you could walk less than 5 mins to the main strip with many shops, cafes and restaurants. Would highly recommend.

Craig P.

Only stayed the one night but almost reshuffled other accommodation too stay in this stunning part of Victoria.
So close to Melbourne but u would think Ur hours away.
Beautiful cottage, very attentive staff and all-round enjoyable experience

Brett H.

Great accomodation for 4 couples in a shady garden. Walking distance to the shopping centre.

La_tiburona

Our stay at Lochiel was comfortable, though somewhat lacklustre. Perhaps when Lochiel first opened years ago, it was considered to be luxury; however, now it is arguably ‘standard’.||We stayed in the one-floor cottage. It was peaceful, and we slept well. The wood fire heater was fantastic, adding to the cosy ambience, and had been set before our arrival. Alan was very accommodating and communicative about our arrival.||Disappointingly however was the general appointment of the cottage. The blinds were very dirty, there were cracked tiles around the fireplace, the couch was in a state of disrepair, the oven greasy and dirty, and the windows looked as though they had not been cleaned for months. There’s also no door or screen between the bedroom and the bathroom, and one can see the toilet from the bed.||Being luxury (and paying luxury prices), It would have been nice to have fresh milk instead of UHT, and a coffee machine with pods rather than instant. I do understand that Lochiel is a business, though given the standard of other luxury accommodation around in the area, it falls short.||With closer attention to detail, replacement and inclusion of items, it could easily become the luxurious getaway it advertises itself to be.

Jason N.

My partner and I spent 1 night in number 2 Treetop Cottage for our anniversary and it was perfect! Very neat, clean, quiet and an amazing view, an amazing spot. We will definitely be back again, next time we will be spending more then 1 night here. Alan was super friendly and a pleasure to deal with!