Laser Clinics Australia - Browns Plains (Grand Plaza) - Browns Plains, QLD

Alex M.

I recently had my first appointment at Laser Clinics Browns Plains, and I am beyond impressed with Nurse Isabel and her exceptional skills and knowledge. From the moment I walked in, she made me feel at ease and confident in her expertise. Her professionalism and warmth, made me very comfortable. She explained every step of the procedure and answered all of my questions thoroughly.

Nurse Isabel's injectable technique was incredibly precise, and I felt absolutely no discomfort during the treatment. Her attention to detail and the care she took in ensuring everything was perfect ,made the experience so much more enjoyable.

I highly recommend Nurse Isabel for anyone considering treatments at Laser Clinics Browns Plains !!!

Rebecca W.

I had an incredible experience with Isabel! She is an exceptionally skilled and knowledgeable cosmetic injector who takes the time to understand exactly what you want. Her approach is professional yet friendly, making me feel completely comfortable throughout the process. The results were natural and flawless—I couldn’t be happier! Highly recommend Isabel.

Alexis S.

Nurse Isabel is now my go to cosmetic nurse. Her professionalism and recommendations were made based on what I actually required rather than money focused.
With my Rejuran and Anti-Wrinkle treatment she had an eye for detail and ensured I was comfortable during the process. Will definitely be back.

Elly S.

First time feeling confident with an injector in a long time. Nurse Isabel was very knowledgeable and informative. She spoke me through my consult well and ensured I understood the treatments. Highly recommended visiting her for all cosmetic injectable treatments.

Loegan C.

I have been going to this clinic for over 2 years, and the ladies that work there have always been so lovely and happy to help. Unfortunately, my entire experience with this clinic had changed over the past few days thanks to an extremely rude and disrespectful gentleman I spoke to over the phone.

My appointment was on Sunday for which I received a confirmation call on Wednesday asking me to confirm the appointment, which I did. Thursday, I had a missed call which I was unable to take as I work face-to face with customers all day, and got a message telling me my appointment has been cancelled.

I called up about an hour after the missed phone call just to ask why my appointment has been cancelled, and proceeded to be gaslit and told that it was my fault as they had tried multiple times to confirm my appointment. When I told him that I had actually confirmed my appointment with the evidence right in front of me – he told me it was again my fault as they tried to contact me and they have other people waiting.

At this point, I went fine and asked to be rebooked in as this is me confirming my appointment. Was told no, your appointment has been taken and all we have is an appointment on Saturday. As I needed my laser done, I agreed and booked in Thursday afternoon to come in Saturday Morning.

That evening, I had a severe allergic reaction and broke out in hives, so first thing in the morning I called them and said I actually don’t think I will be able to complete the appointment due to a severe allergic reaction. Unfortunately, I received the same extremely rude and disrespectful gentleman that had said that since I didn’t give them 48 hours’ notice I would have to pay THE ENTIRE FEE. Mate, I didn’t even have this appointment booked in 48 hours from the appointment, as you forced me to change it.

I said fine, I guess I will come in and they may be able to work around the hives, to which he replied that I am not allowed to recieve my treatment if I have hives and will have to cancel. BUT I WILL STILL HAVE TO PAY THE ENTIRE APPOINTMENT FEE.
So, I was told by Laser Clinics that I was not allowed to proceed with my treatment but either way they get paid and I am out of pocket.

The entire experience was topped off by this gentleman continuously telling me that it was my fault and that I should have been on top of things as it’s not their responsibility.

Overall, I am very sad that I have to give this business a one-star review as the ladies over the past 2+ years have been wonderful, but I have never been treated more disrespectfully in my life that this gentleman over the past few days.

Margaret S.

Lu is an incredible injector. Her work is flawless, and I feel and look like I've aged backwards. She takes the time to understand my needs and offers professional advice regarding my procedure. I am thankful for her artistry. Thank you, Lu.

Lu B.

i had the most amazing experience with the beautiful skin therapist Claire. She performed a thorough skin assessment and recommended skinsitut products to improve the elasticity, tone and brightness of my skin. I have used these products for the last 3 months and get comopliments from all my friends.

Claire explained everything in detail and put together a comprehensive plan for treatment. My skin looks a million bucks and my injectables done by the wonderful Ruby has given me a face I am so happy with.

Such a beautiful crew at Laser Clinics Grand Plaza!

big D. J.

Ruby is amazing!! I’ve been seeing nurse ruby there for my lip filler treatments and she’s awesome at her job, she gets it done the way i want it to look cause she wants the best outcomes for her clients. Beautiful personality, need more people like her!!