Ingenia Holidays Hervey Bay - Torquay, Queensland

Mark T.

I just wanted to share our fantastic experience during our recent visit to your site. From the moment we arrived until the time we left, everything was simply amazing. The staff were incredibly welcoming and genuinely went the extra mile to assist us, which made a huge difference. The facilities were top-notch and impeccably clean, which we greatly appreciated. The additional features, like the coffee truck and food vans, were a delightful surprise and added so much value to our stay. Overall, it was a very enjoyable experience for us and our fur babies. Thank you for providing such a wonderful stay.

F S.

Lovely people and a lovely place. Camped here multiple times and the camp kitchen and amenities are always well looked after. Grounds are very clean and well kept. Pools are nice although perhaps a little small for the number of people who use them in Summer, also they don’t tend to enforce the rules about jumping in etc so I find it slightly terrifying to have my toddlers swim while big kids and adults cause chaos. The playground and jumping cushion are brilliant. It’s close enough to the water to walk and enjoy the view. And again, the staff are just absolutely lovely and friendly and efficient. One of my favourite places to visit!

Alexandra L.

Wow! I was so pleasantly surprised by this amazing accommodation! Staying in a "budget" cabin, I wasn't expecting very much. My expectations were well and truly exceeded!

The cabin is quite large, with separate living area and bedroom. The external bathroom was just outside the bedroom door and it also was huge!

Not only was my cabin located just in front of the pool, but the actual caravan park is also in a great location just a short walk away from the beach, shops and local pub. The local tour operators for K'Gari (Fraser) Island were also happy to pick me up and drop me off from the accommodation.

Most importantly, the cabins were easily to make an appropriate temperature and the beds were very comfy.

100% would stay again and recommend to all with zero hesitation.

Gwenyth D.

Our Welcome was exceptional at such a busy time we arrived no prior notice a huge Thankyou to Brad your service was excellent. |We have never been to one of these Parks before, Pool, Food trucks,Coffee cart if you wish to use these facilities they are there.|Updates daily from management. |Fantastic

Bertrand R. C.

Good establishment. Good facilities.

Staff are pleasant and go out of their way. (Brad gets a special mention).

Well located, although not on the beach.

Good kids playground and swimming pool (although a bit small...but adequate).

Dave &. B. G.

Its great for the kids, but if I could give it zero stars I would as we had booked our sites on the phone with the reception lady and she made sure our group had all 3 sites right beside each other and specified the exact sites we were on which is what we wanted and when we had rocked up to check in, they had us moved us to another site. Not impressed at all. Won't be returning

Gail S.

The cabin we were in was tired and not all that clean. Kitchen tap was seized and couldn’t be moved, the shower taps especially the hot tap was not recognisable as a hot tap, therefore was quite scary when turning on taps. They both looked blue. Behind the bathroom door there was a collection of hairs stuck onto the tiles around the wall, and quite grubby, never scrubbed clean. White fluff covered the bedroom screen. Kitchen cupboard bottom shelf was delaminating and crumbling. No hand towel was supplied. The timber on the deck had holes in it. Have been camping there quite a few times over the years and am quite disappointed. Certainly not value for money.

Nic

Budget cabin contained all that was needed. Outside ensuite took a bit to get used to, but was adequate and clean.
Cabin was clean, tidy. Aircon worked well. The park goes quiet about 9pm. Can walk a short distance to beach, some cafes and bus stops.