ibis Styles Canberra - Narrabundah, Australian Capital Territory

sonofwilfred

Not a 4 star. The place was packed it was hard to get a park in the evening. I had to park at the opposite side of the property. The tv didn't work, the bathroom wasn't very clean, the beds were not comfortable and there was a slight smell of sewage the two days we stayed. Breakfast was overpriced and the hot food wasn't hot. The coffee wasn't nice from the self serve machine. Some of the bacon was nice along with the toast and potato gems. The fruit seemed to be all tinned. The staff were friendly and it was pretty quite.

YEONJI K.

The location of the accommodation is excellent. However, I am extremely disappointed.

The biggest issue is cleanliness—it is simply unacceptable. The bathtub in the bathroom was covered in mold. (It seems to be a structural issue, and it looks like cleaning is not being done properly either.)

The fridge contained expired items, and the floor appeared completely uncleaned. (If you plan to stay here, be sure to bring your own slippers, as the hotel-provided ones are only available for members.) The window frames were covered in dust and dead insects.

Rayaan A.

The accommodation is outside the CBD. Ther isn't enough carpark if you arrive late and very dark in the parking area. The corridors are also dark and need more lights installed.

The rooms are below average and the carpet in our room was terrible and stinky. Too much mold in the room that my asthmatic son could not stay inside the room.

Reasonable breakfast but very long que for the pancake, prepared by auto dispensing machine.

WeldinMike27

Stayed for 4 nights, everything was as expected. Reception staff were fabulous, friendly and helpful. We were given a free upgrade. Restaurant and bar were very adequate and convenient. Room and beds were fine. Plenty of hot water that came on very fast. Will stay again if need be.

GG S.

Our family of 5 stayed in 2 rooms for 4 days. The location is great as everything is within a 5-20min drive. It is close to Fyshwick markets and Supabarn. The rooms were spacious and clean despite being old. We could not get many channels on the TV. The table was a good size so we used it a lot. Brilliant and helpful staff. 6 stars for water pressure(how I rate hotels). The gym was small but air conditioned and clean. The pulling parts of the weights machine was not working but the bike and treadmill were great. The mat could do with a clean or replacement. Plenty of parking in the car park. I would recommend staying here, especially for families.

Nino V.

Rooms are large, bedside lamp one side working other side no where to plug in , bed donner cover had more stains than floral carpet, bed comfortable, hair on wall tiles in bathroom shower, lots of mould in showers floor and corners, shower screen glass soap scum no clean in long time, broken crack floor tile just when you walk into bathroom , I noticed it once it cut under my foot. Tissue box was empty and notice in the morning that bar fridge was not working. Hotter than room temperature. Fridge dairy items had to be thrown out. Waste of money. Hand basin tap was so hard to use. Very poor maintenance and cleaning. Doesn’t housekeeping manager check after there staff or GM do spit check. Cheap should be one star.

Yogi G.

The room is quite old, but it is clean and tidy. Spacious car park and nice lobby. The location is near the city centre. The deal is excellent for tourists who seek low-cost hotels with proper facilities. The staff is very nice and helpful. Great deal for our family 👌🏽

561michellea

Underwhelmed and disappointed. Nothing like photos on website. Service not great. Booked two rooms and it took three visits back to reception to even get in. As a gold Accor member I was not acknowledged and reception staff were not friendly. The only good thing about this trip was the lady at the bar who gave me an extra free drink.