Heritage Hotel Rockhampton - Rockhampton City, Queensland

Heritage Hotel Rockhampton Overview

Nestled at 228 Quay St, Rockhampton City QLD 4700, Australia, Heritage Hotel Rockhampton stands as a beacon of hospitality, offering a blend of comfort and historical charm. This hotel, with its phone number 749276996, has established itself as a versatile accommodation option for travelers seeking not just a place to stay, but an experience.

Hotel Features

The Heritage Hotel boasts a comprehensive range of facilities catering to diverse guest needs:
- Hotel Accommodations: Offers a variety of rooms tailored for a comfortable stay.
- Bar: Perfect for unwinding after a day of exploration with a selection of drinks and a cozy atmosphere.
- Bistro: Serves up delicious meals, ideal for those looking for a relaxed dining experience.
- Restaurant: For a more upscale culinary experience, the restaurant caters to discerning palates with a menu that likely features local specialties.

Location and Accessibility

Strategically located, the hotel's address 228 Quay St places guests in the heart of Rockhampton, providing easy access to local attractions and businesses. This prime location makes it an excellent choice for both business travelers and tourists alike.

Customer Feedback and Ratings

The hotel has garnered a commendable reputation with 432 reviews on Google My Business, boasting an average opinion of 4/5. Testimonials highlight the hotel's commitment to quality service, with guests appreciating the gluten-free options and the delicious food offerings. One particular review praised the steak with sweet potato chips and salad, mentioning the gluten-free adaptation and its deliciousness.

What to Look Out For

For potential guests, here are some key points to consider:
- Personalized Service: The hotel seems to excel in accommodating special dietary requests, ensuring guests with specific needs feel welcome.
- Historical Charm: The hotel's historical background adds a unique touch to your stay, making it more than just a place to sleep.
- Variety of Dining Options: From a bistro to a restaurant, there's something for everyone's taste and preference.
- Excellent Ratings: With high customer satisfaction ratings, guests can expect a pleasant experience from check-in to check-out.

Getting Started with Your Stay

If planning a visit to Heritage Hotel Rockhampton, it's advisable to:
- Book ahead, especially during peak travel seasons, to secure your preferred accommodation type.
- Explore the local area using the hotel's location as a base to discover Rockhampton's hidden gems.
- Review the hotel's website for the most current information on amenities and special offers.

👍 Reviews of Heritage Hotel Rockhampton

Leslie P.

5/5

Enjoyed a steak with sweet potato chips and salad. Requested gluten-free options and was provided this option. Steak and chips were delicious.

KLEE

1/5

Do NOT book. No elevator, 3 steep flights of stairs. No ensuite for AUD 100 single room. No onsite parking but advertised as free parking available - did not state street parking. No tissue. No telephone in the room for emergencies. No water but there is a kettle? Smells of smoke and alcohol. I wanted to say that at least it's clean. But when I lay on the bed it felt powdery. Turn on the lights, and you see dirt/dust/paint powder on the bed. Thank God for wet wipes. Otherwise I would have to venture to the shower again. It's like a horrible dorm at non-dorm pricing. Hence no star for the room. It's definitely not 3-star. 1-star or at the very most 2. Very bad value for money. Very regretful purchase.

elfa L.

5/5

I just love these old hotels with their antiquated aura. The bed was fine. The frig worked well enough to cool the milk. Everything was lovely, but I think the person the night before used the bin as a toilet. Yes it’s a walk to the toilets in shared facilities, but come on…that was just rude mate. Otherwise a beautiful hotel that is comfortable and clean except for said rubbish bin/toilet. Affordable on line but not walk in apparently. Magnificent hotel.

Jan B.

3/5

Lovely old school hotel. Rooms are dated but very large and air-conditioned. Everything you need, and nothing you don't. Lived up to expectations for three star accommodation. Beautiful on the balcony in the morning shade.

Ajumi H.

4/5

Came here on a Sunday evening with friends for dinner. They had a lovely menu, not too big (very good) and everything we ordered looked very nice. I ordered something small, the Bao Buns and happily surprised. Easy to eat with fingers, nice mango salsa and crunchy chicken thighs.
A solid 4/5! 👌
The restaurant itself was good, we had live music which was nice and plenty of room. Food came out quickly even though we were a big group

Doug E.

2/5

Walked in on a Tuesday afternoon, it looked like they had one barman on, he was on the phone.
After about 5 minutes of waiting to be served, left.

Eryn C.

5/5

Had the new lunch menu today and was delish, beers were cold. Sad we couldn't sit there all afternoon and had to go back to work. Good Work new management, keep up the great work.

Ash

1/5

They charge extra if you call in and don't disclose it (booking online is $70 for the same room). $220 for a small room, no private bathroom, and an uncomfortable bed. Staff claimed it was the owner's rules and nothing could be done about it. We wanted to eat downstairs, but the place was full and tables were reserved, which probably saved us from further disappointment.
There's wifi, but it's too poor of a connection to use.
On a side note, shops are closed on Sunday.
Would not recommend.