Grand Star Reception & Convention Centre - Altona North, Victoria

Address: 499 Grieve Parade, Altona North VIC 3025, Australia.
Phone: 393694446.
Website: grandstar.com.au
Specialties: Wedding venue, Conference center, Event planner, Event venue, School, Wedding service.
Other points of interest: Identifies as women-owned, Online appointments, On-site services, Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible seating, Wheelchair-accessible toilet, Gender-neutral toilets, Toilet, LGBTQ+ friendly, Transgender safe space, Appointment required, Credit cards, Debit cards, NFC mobile payments, Credit cards, Has changing table(s), Free parking lot.
Opinions: This company has 460 reviews on Google My Business.
Average opinion: 4.4/5.

📌 Location of Grand Star Reception & Convention Centre

Grand Star Reception & Convention Centre 499 Grieve Parade, Altona North VIC 3025, Australia

⏰ Open Hours of Grand Star Reception & Convention Centre

  • Monday: Closed
  • Tuesday: 9 am–5 pm
  • Wednesday: 9 am–5 pm
  • Thursday: 9 am–5 pm
  • Friday: 9 am–5 pm
  • Saturday: 10 am–5 pm
  • Sunday: 10 am–3 pm

Grand Star Reception & Convention Centre stands as a premier venue in Altona North, Victoria, Australia, offering a comprehensive suite of services catering to a diverse range of events and needs. Located at 499 Grieve Parade, Altona North VIC 3025, the centre has established itself as a trusted destination for both large-scale conferences and intimate celebrations. Contacting the venue is simple through their phone number, 393694446, or by visiting their website at grandstar.com.au.

About Grand Star Reception & Convention Centre

The centre’s core competencies encompass a wide spectrum of event-related services. Primarily, it functions as a distinguished wedding venue, providing a beautifully appointed space for couples to exchange vows and celebrate their special day. Beyond weddings, Grand Star is a versatile conference center, equipped to host professional gatherings, seminars, and corporate events of varying sizes. Furthermore, the venue operates as a dedicated event planner, offering bespoke solutions to manage every facet of an event, from initial concept to final execution. It also functions as a general event venue, accommodating a multitude of occasions including birthdays, anniversaries, and corporate functions. Notably, the centre also serves as a school, providing facilities for educational events and activities. Finally, it offers comprehensive wedding services, streamlining the entire wedding planning process for its clients.

Key Features and Amenities

Grand Star Reception & Convention Centre prides itself on offering a seamless and enjoyable experience for its clients and guests. The facility boasts a substantial area, accommodating a significant number of attendees, making it suitable for both small and large events. The centre’s design incorporates modern aesthetics with comfortable and functional spaces. A significant emphasis has been placed on accessibility, ensuring that the venue is welcoming to all. This commitment is evidenced by the inclusion of wheelchair-accessible car parks, wheelchair-accessible entrances, and wheelchair-accessible seating. Restrooms are equally designed with inclusivity in mind, featuring wheelchair-accessible toilets and gender-neutral toilets. To cater to specific needs, the venue provides a changing table(s) for families with young children. Financial transactions are facilitated through a variety of methods, including credit cards, debit cards, and NFC mobile payments.

Convenience and Support Services

Grand Star understands the importance of convenience and support. Online appointment scheduling is readily available, allowing clients to secure their preferred dates with ease. On-site services include comprehensive event support, ensuring that every detail is meticulously managed. The venue’s commitment to customer satisfaction is reflected in its impressive 460 reviews on Google My Business, with an average rating of 4.4/5. The centre also identifies as a women-owned business, reflecting a commitment to diverse leadership. Many guests have noted the exceptional hospitality and accommodating nature of the staff, as highlighted in numerous positive reviews. The venue's location provides easy access to public transportation and major roadways.

Community and Inclusivity

Grand Star Reception & Convention Centre demonstrates a strong commitment to inclusivity and community engagement. The venue is LGBTQ+ friendly and operates as a transgender safe space, fostering a welcoming and respectful environment for all. Appointments are required to guarantee proper event planning and resource allocation, ensuring a smooth and organized experience. The venue is designed to be universally accessible, and the staff is trained to provide assistance to guests with disabilities. The establishment’s operational practices prioritize the comfort and safety of all attendees, including the availability of clear and well-maintained pathways and designated areas.

Contact Information and Further Details

For further information or to schedule an appointment, prospective clients are encouraged to contact Grand Star Reception & Convention Centre directly. The venue’s phone number is 393694446, and their website, grandstar.com.au, provides detailed information about the venue’s facilities, services, and upcoming events. It’s a sophisticated and well-regarded establishment with a proven track record of delivering exceptional event experiences. The consistently positive feedback suggests a dedication to quality and customer care.

👍 Reviews of Grand Star Reception & Convention Centre

Grand Star Reception & Convention Centre - Altona North, Victoria
Sann R.
5/5

We organized the Philippine independence Ball at Grand Star Reception and it was a fantastic experience! The food was outstanding and the staff were exceptionally nice and accommodating throughout the event. A special Thank you to NARESH -( the manager )for all the support and assistance. Cheers to a successful event.

Grand Star Reception & Convention Centre - Altona North, Victoria
Fiona L. S.
5/5

It has been our absolute pleasure to host our Gala event at The Grand star Hotel year after year, and we’re continually impressed by the exceptional service. Naresh and his team go above and beyond to cater to the needs of our staff, team, and clients with the highest level of professionalism.

The team’s willingness to accommodate last-minute changes and ensure every detail is thoughtfully handled has never gone unnoticed. Their commitment to delivering seamless service truly sets them apart. The food quality is outstanding, and the overall environment is always welcoming and impressive creating the perfect atmosphere for any event.

We look forward to returning again and highly recommend The Grand star Hotel for anyone seeking excellent service, delicious food, and a fantastic venue. Their dedication to providing an unforgettable experience is truly amazing.

Fiona
Empowering Options team

Grand Star Reception & Convention Centre - Altona North, Victoria
Rahmatullah A.
5/5

After searching multiple venues to have our wedding celebrations, Naresh and his team at Grand Star were the ones we chose purely of their service levels provided - We haven't officially locked them in at the time and they were very accommodating and made us feel welcome.

Service and trust were the main things we were looking for, only for the team to go above and beyond and went far over our expectations in how they designed our night. Absolutely picture perfect and could have not had it any better.

The point of difference in our opinion is that Naresh was able to come up with solutions to our own personal situation and didn't question any of our requests - he genuinely wanted to help out any way he could.

Naresh and the team at Grand Star have now found a returning customer for years and years to come for any of our future events.

Grand Star Reception & Convention Centre - Altona North, Victoria
Yvonnie M.
5/5

Words cannot express my gratitude and appreciation towards Grand Star Reception and Convention centre staff. All I can say is WOW!

Naresh and Estelle are outstanding and , exceptional. Their communication skills, patience, vigilance, efficiency and warmth is second to none.

All our birthday preferences were followed and fulfilled to the dot. The room was magnificent 👌. Thank you so much for making my 40th birthday celebrations memorable and exquisite🔥🔥🔥. I could not have asked for more. I am happy and grateful.

You deserve more than 5 🌟.

Grand Star Reception & Convention Centre - Altona North, Victoria
Ayush R.
5/5

We recently had the pleasure of hosting an event at Grand Star Reception, and couldn't be more pleased with our experience. The venue itself is stunning, with beautiful lighting that creates the perfect ambiance for any occasion. The staff were incredibly accommodating, especially the person in charge. They were understanding and made sure to handle all of our last-minute changes with ease, which really took the stress out of planning. Overall, the event went off without a hitch, and I highly recommend Grand Star Reception for anyone looking for a beautiful and flexible venue.

Grand Star Reception & Convention Centre - Altona North, Victoria
Beatrice K.
5/5

Exceptional Service at Grandstar Reception!

We recently held my sister's wedding reception at Grandstar and were blown away by the outstanding service we received. From the initial meeting to the big day, the team was responsive, helpful, and attentive to every detail.

Special mention to Neelesh, our event manager on the night, he was extremely professional, patient, and kind. Him and his team of staff made the evening truly special.

The venue was beautiful, and the team's flexibility with the unpredictable weather was greatly appreciated. They were kind to allow us to use one of the other function rooms to take our professional photos.

We highly recommend Grandstar to anyone looking for a exceptional wedding reception venue. We'll definitely be back for future events!

Grand Star Reception & Convention Centre - Altona North, Victoria
Noraizah M. Z.
5/5

Thank you Naresh, for all your help before and on our wedding day! We loved having you by our sides again ( the 2nd time we had a wedding celebration) for this special moment and were so happy that you could share in the celebrations. Thanks for making Siti and Liam’s wedding day unforgettable. We couldn't have done it without your professional help.

All your staffs were incredibly welcoming and helpful. The waiter / waitresses were so attentive and accomodating.

Wedding event so special and perfect! Everyone had a great time. Everything turned out perfect! We thank you again.💞

Grand Star Reception & Convention Centre - Altona North, Victoria
Karm B.
5/5

This is an excellent venue as I have attended many receptions of friends and family members here at the Grand Star. It is always a fantastic place to visit. Naresh and Marie manage it very well with professionalism, patience and kindness.

I would recommend Grand star to anyone looking to book an event locally in the western suburbs.

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