Goodlife Health Clubs Carina Heights - Carindale, QLD

Monica Chin

I just wanted to take a moment to express my gratitude for the amazing service provided by Ella ( Receptionist) at Good Life. She always greets everyone with a warm smile and goes above and beyond to make sure members feel welcome and cared for. Ella truly makes a difference, and it’s clear she takes pride in providing excellent service. Thank you for making every visit such a positive experience!

* What I would like to see more at this center is the return of small group classes, like we had before.

rooma dhall

It has been more than 15 days, I still haven't received my refund of $1609.00 which was withdrawn from my account due to an error on the management part. And no apology from the management of Carina Heights Goodlife. I made a complaint at the gym reception where I was promised that the manager would get back to me. Unfortunately, I haven't received any call to date. I had to chase up my case with the debit success company myself. They are there to suck our money that is all I have experienced. Horrible experience. Staff and management of no help.

Budd Wait

Just started at Goodlife Carina. Was feeling a bit intimidated but the staff at reception were lovely and then back up support and encouragement from Zach, one of the trainers was much appreciated. They don't pressure you but are right there for support in a flash if you need or want it. The facilities are clean and fresh in the times I've been there and it is just is a great motivated but relaxed atmosphere which is perfect for my needs. They literally make living healthy a little bit easier ... 💪😎

Fulya Toker

Most of the reformer instructors are unfriendly ( there is a few very good ones though). You have a class at 7 am, you want yo start the day motivated and happy but because of the instructors' negativity, your day goes bad. If you miss a class, you pay $10 unless you cancel 2 hours before which is not possible always as you may have urgencies, not everyone is very flexible. Also, when they add you to the class while you are in the waitlist of 5 am class, it may happen at 3 am so you sleep without knowing and then you have to wake up at 4:30 am and you see you are not added or you don't wake up and you get penalty as you were added. Very unfriendly culture. I don't recommend anyone. I am very disappointed that I bought 18 months contract 😞

Stephanie Langford

Fabulous facility with beautiful staff! Selma and Lexi are so lovely and make feel so welcome and happy. Great pool and spa facilities!

Robert Scruby

Clearly the previous reviewers haven’t tried to use the spas which haven’t worked for months! The change rooms are filthy and now the dyer has been removed no doubt never to be replaced.
I called and asked if the spas were working before I went to the gym and was told « yes both are fully functioning ». They aren’t! One is stone cold the other has no jets working and is tepid. I note queries about them have been raised by others and the response is « we are working on it «  or similar. Just pay up and get them working.
They are an advertised facility of the gym need to be functioning.
Otherwise provide a discounted rate to members until you have repaired them.
Please no more platitudes just call a plumber and repair or replace whatever is broken without further excuses.

Jaime Henderson

I have avoided going to gyms my whole life due to being quite a socially anxious person, but this gym has really changed my life, so inclusive in the classes that I really enjoy coming and showing up! I feel my confidence in the gym increase everyday, and it’s always so clean and lovely! All the machines and weights you could be after! Highly recommend :))

Boosun Chin

I’ve been living in Carindale since 2011 and have been attending Goodlife (formerly Fitness First) for over 10 years. I liked it because they offered great group classes and it was close to home, which kept me going. My friends also mentioned that having a Goodlife in Carindale is one of the reasons it’s a good place to live. However, at some point, they started cutting classes and promoting Pilates, which requires extra payment. Personally, I don’t like Pilates, so I’m not keen on paying extra for it.

It’s disappointing to see them lowering the membership fee while cutting good classes, setting participant limits, and then canceling classes because supposedly not enough people show up. Carina Heights Goodlife now feels like a cheap restaurant where it’s always crowded but there’s nothing to eat. Many members, including myself, have found themselves unable to attend their favorite classes and have had to return home. It’s also frustrating to hear that they’re planning to cancel another group activity that many long-time members attend after work. My friend, who recently joined, said she wasn’t informed about the cancellation and wouldn’t have joined if she knew.

Long-standing members, whom I know personally (over six of them), are gradually leaving. The issues with the parking lot, hot water problems, and the upcoming week without air conditioning are also disappointing.