Emerald Star Hotel - Emerald, Queensland

The Emerald Star Hotel, located at Address: 47-51 Clermont St, Emerald QLD 4720, Australia, is a well-established hotel that offers a range of services including a bar, bistro, and restaurant. With a phone number: 749821422 and website: emeraldstarhotel.com.au, the hotel is easily accessible and provides valuable information to its customers.

The hotel's specialties include being a Hotel, Bar, Bistro, and Restaurant, making it an ideal destination for travelers looking for a comfortable stay, food, and entertainment. The hotel's staff are known for their politeness and professionalism, providing excellent country hospitality. As one of the reviews states, "The staff were so polite and professional the whole 3 days we were there."

Location and Recommendation

The Emerald Star Hotel's location in Emerald, Queensland, makes it an ideal destination for travelers passing through the area or looking for a comfortable and convenient place to stay. The hotel is situated near the town center and is easily accessible by car or public transportation. The hotel's proximity to local attractions, shops, and restaurants makes it an ideal location for both leisure and business travelers.

Reviews and Opinions

The Emerald Star Hotel has received 710 reviews on Google My Business with an average opinion of 4.3/5. The hotel's customers have praised the staff's hospitality, politeness, and professionalism, highlighting the hotel's comfortable rooms, cleanliness, and excellent service. As one of the reviews states, "I left my large bag full of clothes in the motel room. The lovely staff especially one of the managers, Nieve, went out of her way to send my bag from the PO to Cairns as soon as I contacted her. Talk about fantastic country hospitality."

Recommendation

Overall, the Emerald Star Hotel is an excellent choice for travelers looking for a comfortable and convenient place to stay in Emerald, Queensland. With its range of services, including a bar, bistro, and restaurant, the hotel offers a one-stop solution for travelers' needs. The hotel's staff are known for their politeness and professionalism, making it an ideal destination for both leisure and business travelers. We highly recommend contacting the hotel through their website or phone number for more information and to make a reservation.

👍 Reviews of Emerald Star Hotel

FerchBran

5/5

I left my large bag full of clothes in the motel room. The lovely staff especially one of the managers, Nieve, went out of her way to send my bag from the PO to Cairns as soon as I contacted her. Talk about fantastic country hospitality. The staff were so polite and professional the whole 3 days we were there. I will definitely always stay here while in Emerald.

Trip.com M.

Room was pretty good, check in process was a little slow but staff were very apologetic, loved the info and links via text, unfortunately no wifi details were left on the desk (I didn't ask or complain tho cuz I had my own internet). The only real downer was I went to the bistro for dinner and the footy was on super loud and I really couldn't enjoy my meal and when I complained and asked if this was the bistro my concerns about how loud it was were completely dismissed. The also had a sports bar so I don't understand why the bistro had to be so loud. I thought it was a bit rich being charged $2 for a takeaway container despite the fact i couldn't sit and enjoy my meal due to the footy (qld teams weren't even playing either). Otherwise everything else was good.

Lesley R.

5/5

We had an amazing meal here the staff Olivia and torrent were so accomadating and went out of their way to make us feel comfortable. The food was well priced and tasted amazing thanks guys

Dennis K.

5/5

Dimity was a legend! Excellent bar service and food running. Very fast and efficient!
Staff all around were really nice and helpful the atmosphere was great but now to the downfalls what just dampens the all over experience in this place the 5 star rating is only due to the great time I constantly have
Now in the rooms you have bathrooms from around 50 years ago Water pressure dramas and just not a great place to clean up after a day at work the aircon s are out dated and in desperate condition for retirement now again I am here nearly weekly but Only to the conditions that the staff makes up for the down falls of to tired owners to relays with upgrades and bettering your establishment you will build a better reputation and more happier customers and return business

peter S.

4/5

Had a meal here on a Friday night. It was busy so the venue was noisy and bar service a little slow. Staff were friendly and attentive. I liked the menu and the fact that they catered to seniors. The meal was delivered in an acceptable time, was well presented and a generous portion. The waitress checked in on us mid meal and cleared the dishes when we were finished. I will certainly return and possibly add to our regular list.

Bailey W.

5/5

Dimity for the past two days has been nothing but a blessing! Always setting the standards high with her beautiful customer service voice and always engaging customers bringing a positive atmosphere

Veisina M.

5/5

Throughly enjoy visiting this place! Amazing friendly staff, especially dimity. Fast, efficient and very attentive when serving myself and friends. Always had a kind smile when we approached the bar!

Olivia B.

5/5

First time at the Emerald Star Hotel and will definitely be returning! The food was lovely and the service was even better. Shannon was our server and she was extremely friendly and bubbly, we will definitely be back!