Diamond Cove - Mermaid Beach, Queensland

Diamond Cove is a premier resort hotel located at 16 Crescent Ave, Mermaid Beach QLD 4218, Australia. This stunning accommodation option offers visitors a luxurious and relaxing getaway experience. The resort hotel specializes in providing top-notch services and amenities to ensure its guests have an unforgettable stay.

One of the key features of Diamond Cove is its prime location. Situated in the heart of Mermaid Beach, guests can easily access nearby attractions, such as beautiful beaches, vibrant nightlife, and a variety of dining options. The hotel's proximity to these amenities makes it an ideal choice for both leisure and business travelers.

In terms of accommodations, Diamond Cove offers a range of room types to suit different preferences and budgets. From spacious suites to cozy apartments, each room is meticulously designed with modern furnishings and luxurious amenities. Guests can expect to find comfortable bedding, high-speed internet access, and flat-screen TVs in every room.

Diamond Cove also boasts a variety of on-site facilities and services, including an outdoor swimming pool, a fitness center, and a full-service spa. Visitors can indulge in rejuvenating treatments, work out in the state-of-the-art gym, or simply relax by the pool with a refreshing drink from the poolside bar.

Another notable aspect of Diamond Cove is its commitment to customer satisfaction. With a 4.1/5 average rating based on 58 reviews on Google My Business, it is clear that the hotel takes great pride in delivering exceptional service to its guests. The staff at Diamond Cove are known for their friendly and attentive demeanor, always going above and beyond to ensure a pleasant stay for everyone.

To learn more about Diamond Cove and its offerings, visitors can visit the hotel's official website at diamondcove.com.au. Here, they will find detailed information about room rates, booking procedures, and special packages. The helpful staff can also be reached by phone at 755722277 for any inquiries or assistance needed.

👍 Reviews of Diamond Cove

Daniel O.

Unlike other reviewers on this site, our stay at Diamond Cove was fantastic. The 3 bedroom unit easily accommodated our family of 2 adults & 4 kids - we even had my elderly parents stay a couple of nights with us. We found the unit spacious enough. The only drawbacks were ceiling fans that were either on full bore or barely moving, only one air con in the unit and inadequate clothes shelving in kids rooms (plenty of hang space though). The whole family LOVED the resort pool area. Huge pool, perfect temp, spa, waterfalls. BBQ and tables poolside were great for entertaining and evening meals. Brad the Manager was friendly and prompt to respond to any queries or issues we experienced. The price was excellent too. A 10min walk and you were on the sand at lifesaver patrolled Mermaid Beach. 15min walk along the highway you were at Pacific Fair. Mermaid Beach Tavern, Sizzler and other restaurants 2min walk away. We loved our stay and would recommend Diamond Cove without hesitation.

Rachel S.

We stayed here on recommendation from family who thoroughly enjoyed their stay. Unfortunately, we did not have the same experience.||The apartment was booked 5 months ahead of our stay for 2 adults and 2 children, when we arrived we found two double beds instead of a double and twin beds, there was a trundle provided. The apartment was dated and had no aircon in the living areas. When we spoke to Brad the manager, he stated that the apartment we were meant to be staying in had been sold in November so we were "lucky" to be able to get accommodation there - it would have been nice to have been contacted prior to this!||We also had a serious issue with another guest taking photos of our children in the pool, Brad stated this had nothing to do with him, which I disagree beacause as a mananger he should be investigating the safety of his guests. ||I wouldn't recommend this place to anyone, there are much nicer places for less money.

Louise F.

This was our 12th family visit over 15 years. The heated pool and tropical setting never disappoints; and is outstanding for kids and relaxing, however this was the worst apartment experience of all. Cheap uncomfortable furniture included hard and cracked chairs (which the Manager said he knew about, on checkout); saggy lounge; assorted insufficient crockery for 4; and a back room with a vague vomit smell. An increased residency by retirees gives a feeling that it's a priviledge to stay rather than a holiday welcome. Good value if you strike a comfortable unit but we are moving on!

kelly B.

We stopped in for one night stay could have stayed longer - the 2 bedroom apartment was great felt like home have ensuite and main bathroom, 2 bedrooms, air conditioning, balcony, everything you needed in the kitchen pots, pan, cutlery, plates and bowls, baking dishes. rice machines, ect. ||Beds were comfortable and showers where great water was hot and pressure was excellent. ||The pool has a spa also clean and tidy pool area with BBQ'S. ||Underground parking for the unit we stayed in. ||Close to the beach, shops.||Also free wifi

Robyn P.

4/5

Great place for the weekend may not be brand new and you could see that the unit we stayed in could do with a little bit of work but it was comfortable and clean.
The pool area was great. My grandson had a great time.
I will consider staying there again.

bello24

This place was dreadful. The unit needed a HUGE clean. The carpets were absolutely filthy and the dust was so bad. My son has not had any problems with his Asthma for a very long time but after staying there was off school for three days as he didn't recover from being in such a dusty environment. The bed linen was appalling. One light blanket per bed which we found in the cupboard was not enough for Winter and I'm not sure the last time they were washed. The "quilt cover" was literally a single piece of material! The pool area is advertised to close at 9:30 yet at 10:30pm there were still people down there making a lot of noise. We were unable to use the tv at all during our stay as the remote was broken and the tv was unable to be turned on without it. I contacted a staff member during our stay and didn't receive a response. I emailed afterwards and once again did not receive a response. They did not provide what I paid for. Do not waste your money.

you K.

1/5

We booked for 2 nights and couldn’t stay any longer than 1 night. If it wasn’t so late when we checked in we would have checked out straight away. This place was so dirty and disgusting, I have never stayed in accommodation like this. This has a 3 Star rating, never the less it should still be cleaned. There was black mould in the bathroom, cockroaches crawling out of the drains, toilets were leaking, sand all over the furniture, ants crawling all over the kitchen bench, an inch thick of dust everywhere, curtains looked like someone had wiped their dirty hands all over them, the air conditioners didn’t work properly, looked like they were a hundred years old, and so very hot and the list goes on. I would not recommend this place to anyone. We paid $290 for a night and totally disgusted. The management were very rude and didn’t care what we thought.

Monica B.

1/5

The resort grounds are well maintained but unit 46 is filthy! The balcony was covered in leaf litter, spider webs and mould. The carpet was greasy , the pots and cutlery needed to be washed before use. Plus the windows need a wash. When we reported it to the concierge on departure he wasn’t surprised and clearly didn’t care !