Coomera Motor Inn - Coomera, Queensland

YtmasonTTv F.

If there was a score below zero that’s what I would give. Paid $308 around 7pm that night. I was sent a code for the lockbox to get the key. Arrived at 915pm, the code didn’t work. Called the after hours number to be told it’s $100 extra for him to give us the key, I could see him behind the blinds in reception. We asked if we don’t pay the $100 do we get our money back. Answer was no. We lose the whole lot. So paid the $100, the room was a dive, full of bugs and insects. Beds were feral, again full of bugs. Shower barely worked, both the connection and the head didn’t work. The next morning I booked a 2 bedroom room in Hope Island for $351, not a big in sight, quality beds and lovely rooms. STAY AWAY FROM COOMERA MOTOR INN!

Peter M.

If there was a score below zero that’s what I would give. Paid $308 around 7pm that night. I was sent a code for the lockbox to get the key. Arrived at 915pm, the code didn’t work. Called the after hours number to be told it’s $100 extra for him to give us the key, I could see him behind the blinds in reception. We asked if we don’t pay the $100 do we get our money back. Answer was no. We lose the whole lot. So paid the $100, the room was a dive, full of bugs and insects. Beds were feral, again full of bugs. Shower barely worked, both the connection and the head didn’t work. The next morning I booked a 2 bedroom room in Hope Island for $351, not a big in sight, quality beds and lovely rooms. STAY AWAY FROM COOMERA MOTOR INN!

Amy D.

Owners are the most beautiful people and their managers are amazing.
The cleaners are very friendly and the place was clean and fresh.
I would stay here before any other place on the goldcoast.
The kids enjoyed the pool and playing with all the other children.
Was an amazing experience.

Kano D.

Internet barely connects, 4 bars on a really good day.
People being weird.
Kids peeking through curtains.
No kitchen, not even a stove.
Thin ass walls, you can hear everything and everyone.
Pool not heated.
Locks dont work on door
Charging ports broken
Jack privacy.

0 S͟T͟A͟R͟S͟

Sluzoko S.

ABSOLUTELY APPALLING, & UNAUSTRALIAN, Invasion of privacy, horrible service & a bad environment.
first day or so was okay, everything seemed nice, our first strike was when we come back from shopping and they had been into our room, which is absolutely AGAINST any hotel or motel policy, but it was to tape and sandbag the doors to prepare for ex cyclone alfred, so we had no problem with it, they forced us to exit out the back sliding door which had NO lock for 3 days before taking the sandbags down, one of the managers/ groundskeepers, scrawny, older, was really nosey, peeking through windows, staring, just all around creepy,
they even let kids jump in the dirty green pool, after the rain, and the floodwaters out the front, no concern for safety.
we were about 2 days from checking out , we had all our doors locked and went out to get supplies after the cyclone had passed through, and as we pulled into the motor inn our room was open, and that same weird man, was inside our motel room, going through our PERSONAL belongings, they stole nothing, I will honestly admit, but this is disgusting, Invasion of privacy, ontop of multiple other things, being aggressive with a woman, getting in my face shoving me while I had my arms crossed then tried to accuse me of trying to attack him?, I was asking him why he invaded our privacy and went through our shit, he said if we don’t like it we can leave.
we are a homeless family, we have nothing but our clothes & our cars, our stay was paid for by a housing agency, they tried to belittle us for not paying for it ourselves, saying they could do whatever they want, when they want, and how they want,
these people aren’t good people, I wouldn’t waste your time and money, even if its your last resort like it was for us, i noticed the price per night jumped up from around $150 per night to $240 right as the cyclone was coming in, seems like they like taking advantage of people in need.
do your research look at reviews, stay away from this place, if you can.
this will be in court in the coming months.

Giordi D.

The worst accommodation experience ever.

UPDATE
Upon checking out, I made my way to reception to drop the key in to the after hours key box because I did not want to go near the manager/owners, as they had been watching me whilst I put all the rubbish/waste into a large dumpster style bin earlier, the rest of the bins were full of several days-almost at the box to return the key and was verbally set upon by someone who turned out to be the same person who denied an emergency phone call earlier than week.
I replied, "I would rather not" and immediately ended up in a confrontation with the person threatening to make phone calls to my employer and several other places because I was being "such an angry person, just leave" as I was packing the car to leave. Somehow she had deduced with her Sherlock-like detective skills that the stay was being paid for by another company, the insinuation being the Motor Inn did not appreciate the following review or, really...any opinions.
A great way to to end the stay, being told to leave, called several names, threatened with phone calls all while I packed the car and my kids had to witness a stranger verbally fighting their parent, then gaslighting the f out of me trying to now make out I was the problem (I barely spent any time at the Motor inn due to work commitments) because she demanded I hand the key directly to her.

ENJOY the honest review of his hotel- the worst I've had the displeasure of staying at in my life. By the looks of other reviews I still got off very light

Staff- judgemental and unhelpful
Building- in tatters both cosmetically and structurally unsafe in several areas.
Alarm clock/Complimentary Wake Up service- leaf blower less than 1mtr from your head/staff yelling at each other in foreign languages
Kitchen- no that's a bathroom
Phone-no and don't even bother asking office EVEN if it's an EMERGENCY, THEY D.G.A.F
Internet- dial up speed, no router available to plug in
Aircon- overwhelmingly stale, only just able to supply the small square footage of the room with cool air-we got lucky here
Room size- infant to XXS
Fridge- pieces missing internally, enjoy your ice build up
Door lock/security- was a lock there at one time, now half replaced with a screw, doesn't stop management or staff from entering even if they profess with certainty that there is only on key for all the rooms, when you check in.
Lighting- lamps missing shade....and bulb
Pet friendly- if your pet is a wasp and enjoys nesting directly outside your door, he or she will already have friends gathered above your head when you exit the rear door.
Kid friendly- as long as your kid is silent and enjoys doing nothing, or is a brat that you send outside for hours while you sleep, Facebook or Netflix the is perfect for them too.
Signs located every 2 seconds for your convenience, no smoking signs that is.
Enjoy your surroundings with ambient noise above 90db from highway and main road traffic

All the top of the iceberg

Truly an unforgettable experience, but would rather sleep under a bridge or in the husk of a burned out car, in a drain...just anywhere the owners/managers aren't.

The positive reviews on here are either being bribed in some way, have lost their marbles or are the owners friends, as I can say with sincerety and experience there is NOTHING good about this place except that there are four walls and a roof which has nothing to do with the owners or managers who seem set on being menaces.

Emily W.

I would give this motel 5 stars if it had an onsite restaurant.
I really like it here, have stayed a few times when needing to stay near the Gold Coast for events, the location is perfect.
It's nothing fancy but it's clean, the pool is nice with a bbq area, also a great grassy area for kids to run and play. The highway can be a bit loud but not when you're in the room.
There are ground floor and first floor rooms. Some rooms have a smoking area outside the room so ask for that if you are a smoker.

Ahmed S.

It has been my worth experience in booking a motel. A rude and arrogant guy who does not have any respect to his customers.
We booked a room for our customer, and he was kicked out of the motel and no refund was paid back to us.
I contacted the acting manager asking nicely for a refund, but he was aggressive over the phone and hung up the phone.
We don't recommend this place to anyone.