Citadines Connect Sydney Airport - Mascot, New South Wales

Wharfie00

My second stay here. Both times the service was impeccable. Staff so friendly and helpful. I’ve been bumped up to a premium room - which was a wonderful surprise. Oh and early check in! I’m having great luck. Location good if you don’t mind a bit of walking to mascot centre.

Kate Smith

The rooms are really well equipped with a hairdryer, iron, waterfall shower etc so nothing bad to say about the facilities.
I however love a clean room and I can’t say I’ve ever stayed somewhere that doesn’t offer daily room cleaning, they mentioned to me at check in that they only did it on the 4th day of your stay? Was also very disappointed and confused as to why they still claim to offer room service with a great menu but upon calling to order in as I’m not very well, the guy on reception claimed they hadn’t done it for months and didn’t know why they still advertised this in the rooms etc. Has more potential

Jeff Earnshaw

Great hotel for a close stay to the domestic terminal. Walk is nice and flat, and well pathed so your suitcases won't be an issue.

Lobby on the top floor had a great view of the airport - killed some time waiting to check in watching the planes land and take off.

You can walk to the Mascot train station, which will get you to central in no time.

Rooms are basic yes, but have super comfy beds and everything you'd need for a quick layover. Nice and clean too.

tresag7201

Excellent hotel. Very Comfortable beds , tea coffee making facilities, room safe , two racks for suitcases, a few clothes hangers . Nice bathroom with shower ( rain head) , toilet, basin. Iron and ironing board . |We had a view of the airport from our room (4th floor) |On arrival You need to go to the top floor for Reception and what a view to go with it ! ||Bar and eat and heat food avail 24 hrs.||No restaurant . You just pick a meal from the selection (Butter Chicken was tasty) , pay and then you heat in a microwave . Paninis, pancakes , toast etc available at a charge and you cook .|Super easy and tasty .||Bar facilities and cafe coffees available by a friendly staff member .||Have a drink/cocktail watching the airport or you can go to the city view side where there is an outdoor patio area with views to city along with a gas fire . ||Plenty of 3 pin plugs and usb ports in the bar /lounge area .||A shuttle service is avail to the domestic and international airports . A$15pp one way . Start at 0500hrs (operated by a private operator) . To be pre booked and prepaid via reception . ||Love this hotel and will be back. Highly recommend . ||Cost was A$186 approx. Compared with downtown Sydney which has got expensive . We got an Uber from our downtown Hotel to here and it was approx A$44 (Tesla) but this will vary depending on time of day !! . Worked out cheaper for us than the shuttles and trains .

Greg Eakins

We had a great stay here on our layover in Sydney, which was surprising, as this was one of the cheaper hotels near the airport.

The hotel is very nicely done and clean. The rooms are modern and well kept. No complaints here.

The lobby is weirdly not on the bottom floor - so take the elevator up to the lobby.

John

The staff is unhelpful, when asked to extend our booking by one day so we could wait in the room for our flight we were told to book online. Turns out booking online would obviously cost us more because it's a one day booking rather than extending an existing booking. The employee said he wasn't authorized to change the booking and also didn't know when his manager would be back.
The cherry on top is the elevator buttons work sometimes... Sometimes they don't (even for the reception) and you just have to keep pressing it until it finally accepts it.
Also for an airport so close to the hotel you would expect that the noise insulation was done a little better instead you hear every plane overheard.

Michele Gordon

Not within walking distance of airport, taxi needed. Rooms clean and nicely decorated. Very pleasant and friendly girl on reception who welcomed me after long journey travelling. Slept well. Chose shuttle bus to airport next day

A B

I stayed overnight - only looking for somewhere comfortable to rest before an early international flight.|The hotel exceeded my exceptions providing me with a pleasingly designed room which was spotlessly clean. The bed was comfortable and i had a good night's sleep. In the morning I took a $15 shuttle to the terminal. (The domestic terminal is within walking distance). The first shuttle was at 5am. |A couple of improvements. A hot chocolate would have been nice for a late night drink. And the corridor carpet is so soft it makes it hard to wheel a case.