Canterbury International Hotel - Forest Hill, Victoria

George A.

Stay there regularly and it’s always a great experience. The property is lovely, rooms are always perfectly clean, service is amazing and their breakfasts are delicious. They always go above and beyond with any request. Highly recommend this hotel for any tour of stay.

Bianstan

Stayed with my daughter on the 8th March, checking out at 10am on the 9th. Shortly after leaving realised my daughter had left her AirPods in the room. Called to enquire if they were handed in which they weren’t. A few hours later my daughter checked a tracking app and they were located at the hotel address. We returned and the boy at reception said management had checked with staff and nobody had see them. The tracking app then showed they were in Doncaster (we thought perhaps a guest took them). We drove to the residential address and sure enough it was a man who pretended not to know what we were talking about until we showed him the evidence. He handed them back and when asked where he found them he said it was when making the bed.||Common sense for staff in this situation is to hand customers belongings (especially a $380 product) in at reception. Instead their staff acted illegally and stole them. ||I have emailed the hotel about the matter but have had no response.

Arvinder P.

Guys train staff with at least names of coffee so they can write correct when they taking orders..
mentioned lady 10 times for flat white and she was writing Black white.. when I offered that I can write that up then she said I got it.. and at last have to cancel order and end up having glass of water … but it’s not good as customer service
👎

Vivian L.

The bed sheets have been changed from the last customer, the are stains on the mattress protector you can even see through from the sheets. Unprofessional staff. Full of dust on the furniture. Never stay here again.

insomnia777

Stayed here for two nights , from the pics on the internet looked good but when checked in dirty old needs renovations , the breakfast they charge you for pretty rubbish you better off going outside and having food , bit disappointing , bathrooms showers dirty , room size is good old carpets though the room phone is missing buttons bad presentation . ||Won’t recommend this hotel to stay |For the price they charge you can definitely find much better options .||Free parking which was good |Other than that I won’t recommend this hotel

Shahin M.

Beautiful hotel
Classic Old but beautiful and well maintained
Spacious room
Very clean
Private parking spot
Free breakfast
About an hour to cbd
A bit noisy during the night but not very annoying as the area is quite

Loved it

ianbL6214JM

On first impressions this is a very pleasant hotel. Our huge king size bed is very comfortable and the room is well appointed. Good blockout curtains for a darkened room at night and air conditioner really quiet. Just a couple of little observations worth noting.|In the shower there is mould around the bottom of the grouting which could probably be eradicated for a few dollars by a regular squirt of Exit Mould from the supermarket.|I went looking for an information folder to see what time breakfast is available but our room doesn’t have one. I turned to the telephone to ring reception but there are no list of numbers on the phone so was unable call anyone.|Apart from those little issues it’s a nice hotel.

Dream46214898955

I stayed at this hotel for three nights and ended up sleeping on the floor because the mattresses were far too soft, despite specifically requesting a firm mattress when I booked back in August. At the time of booking, the hotel assured me their mattresses were firm and that my request would not be an issue. However, this was not the case, and I was incredibly disappointed.||To make matters worse, the hotel offered no compensation, required full payment upfront at check-in, and has completely ignored my follow-up emails.||I would not recommend staying here.