Broadwater Shores - Runaway Bay, Queensland

Alex N.

While the space was large, it was poorly maintained, dirty linen and soiled bedding, cracked and dirty walls, broken equipment, and dirt everywhere you looked. The kitchen was particularly disappointing, with dirty plates that made it unusable.

The windows were poorly sealed, allowing excessive wind noise and a constant draft throughout the room.

To make matters worse, the owner failed to address a water leak promptly in the kitchen. They asked me to clean up the water every 30 minutes until a plumber could be located, adding unnecessary stress and disrupting our time.

We asked the owners if the apartment did not match the advertisement on booking.com, and they agreed the advertisement was for completely different apartments, which was misleading and made us feel even more frustrated about our stay (I’m not sure if that is legal at all).

Soapy_Soap

This place has so much potential but the lack of attention to detail really fails this place.

Old and extremely ran down, in dire need of some upgrading. The apartment was huge however was horribly presented, the linen was dirty/soiled and there was dirt and rubbish left in the rooms. Photos show just some of how it was presented.

The bedroom light didn’t even work and the windows were not sealed very well meaning the wind noise was very extreme and was continuously blowing a cold gust in the room from all angles.

Room curtains were broken allowing a lot of light in the rooms. Noise level was very very high from above apartments and neighbouring.. there was someone vacuuming the hallway at 6.45am!

In a quieter part of town with less foot traffic but probably a bit too far out from the main cities as it took 30 minutes to drive to dinner due to the extreme traffic levels.

I think if this room had have been presented in a nicer way our stay would have been somewhat more pleasant but this is not worth the visit with comparable hotels.

Scott E.

Clean and dry. Smell weed in the stairwell someone is doing a doobie or 5 there. No lifts. Apartment we were in was nice. WiFi worked. Slow but worked.

Jody G.

We stayed four nights at Broadwater Shores and our stay was amazing!! The unit we stayed in was so beautifully decorated with everything we needed. I felt instantly relaxed walking in and the view was just sublime. Absolutely fantastic helpful service from the building managers, thank you. It was very close to a number of shopping areas and cafes/restaurants. Onsite secured parking was such a bonus. I would definitely recommend a stay here.

Steve P.

Large open rooms and lovely outlooks in an easily accessible location. It's a bit old but well furnished and comfortable. Suited our needs very well.

KathNZ007

Clean and tidy 3 bedroom apartment which had 2 bathrooms. Great location if you are wanting to go to the outlet shops and amusement parks. We had a mini van to get around so if you didn't have a car this wouldn't be a good location. My kids enjoyed the pools but they were cold. We were there for 10 nights in the Sept school holidays. Had season passes to Dreamworld which we went to several times. We picked this place based on price and location, also having a 3 bedroom apartment was important. However there was no phone to use for local family and friends to call you on. We had decided to turn our NZ phs off. So this made it a little bit tricky organising meeting up with people and no WIFI in the apartment. We had to go downstairs to the games room to use the free wifi. This was a good base as we were out most of the time.

Jenny M.

A spontaneous 2 night visit to the Gold Coast for some relaxation. Booking was made over the phone with the lovely manager Dianne. We wanted a bathtub in a 2bedroom apartment but unfortunately the available apartment did not have one. Instead Dianne offered us the 3 bedroom for the price of the 2 bedroom apt as long as we didnt utilize one of the bedrooms. Was very impressed with the space within the apartment. Main bedroom has its own ensuite. Beautiful lounge & fully equipped kitchen with everything you need to cook & entertain. Loved the views of the broadwater. Balconies lead from two of the bedrooms with a a great view of Surfers paradise skyline. Main bedroom doesnt have balcon however a balcony also leads out of the lounge &dining area. The apartment is in a lovely quiet part of Gold Coast and is near Runaway mall aswell and Harbourtown outlet shopping centre. Free carpark for one car per apartment. Two pools, tennis court and small bbq AREA . Loved our stay here and would definitely recommend staying in this apartment. We stayed in Apt 64 on floor 13. Will be back!!

Jodi S.

Stayed in a 2 bedroom unit on 6th floor with panoramic bay views to the south. There is only the ocean/inlet below you at Broadwater Shores - no road. It was spectacular. Air conditioned. Dianne was just lovely and made us so welcome. We highly recommend staying here and have stayed before - we will stay here again if we holiday on the Gold Coast in future.