BreakFree Fortitude Valley - Fortitude Valley, Queensland

Sol F

Never ever stay here. The service is disgusting. The car park is so poorly designed that you have to squeeze your car in through extremely narrow passages.|They say there is car parking, then you get there and there's no parking.|You have to park up the road 5 klms, then if your car is not out by 5am in the morning you get charged $79- on top of your hotel fee.|There's no drain in the bathroom, there's small narrow odd shaped baths that leak water out, there's no edge in the bathroom so water goes everywhere.|Our bath leaked and then they charged us an extra $300- for the water on the carpet that we had already tidily wiped up.|They gave us no option - they just took the extra money out without our permission.|So after going out for a parents retreat night we were charged $679-|Never ever stay here, out night stay was a nightmare.

Sue F

Apartment was suffice though could do with a good clean, bed comfy, bathroom needs cleaning. Rooms very noisy to sleep. Was good price & walking distance to facilities. Reception was very helpful. Maybe more items in kitchen would be good.

Fiona Lean

Very helpful at check-in. Good room, great size and great location (walking distance to Emporium & James St) channel selection on Foxtel was good. Bathroom was clean and didn't have any weird stains or smells. Great availability for under cover parking.

Jordon W

I loved the staff, i loved the building, I loved the location and I could easily live there full time. However, the balcony wasn't cleaned before we arrived. I understand the balcony was above a train line though the balcony clearly hadn't even been swept in a while. I didn't think to check before I walked out barefoot, spreading black dust over the entire carpet and destroying the light pink dress I was supposed to wear to a formal dinner, in which I had travelled to Brisbane for and the reason i had booked your accommodation. Like i said, everything else was fantastic but this slight oversight caused me much distress and dramatically hindered my trip. I didn't take photos specifically because I didn't intend to complain, however there could be evidence in the background of pictures. Kind regards, Jordon Webbe

N T

The pool was great. Staff friendly. Rooms were clean. Parking was accessible. Last of all. We dealt with Gilly. She was brilliant. Knew her stuff. Easy city staying!

Jarrod Parter

I have stayed at this accommodation previously in the past and had reasonable feedback but my experience this weekend was unsatisfactory.

I am disputing two matters;
#1 - wifi not working
#2 - power outage (3 hours)
#3 - only one chair on the balcony

Firstly we received a noise complaint, was advised by the lady about the no party policy etc, which was reasonable. We keep the noise down to a minimum.

Roughly an hour later the power had gone out. Assuming the power was throughout the whole hotel I did not check the hallway for any other guests going through the same matter.

I was with my family and the outage lasted an hour and a half, my guests were using their flash lights on their phones to get around the room which was very frustrating.

I had called the after hours number and let them him know about the power outage, was advised to check the safety box just outside the room which I did. All the switches were turned on and nothing had happened.

Maintenance had come up to the room and told us about the number of guests in the room, I let them know they are not staying for the night just for the company. The lady and gentlemen said they will get onto the power as soon as possible.

The power had come on roughly half an hour later, which total to 3 hours with no power.

Secondly, the wifi was not working. When I checked in the receptionist wrote down the code for the wifi. The wifi did connect but did not secure a connection to the internet.

Again my experience with my family was not good enough and very disappointing. Seemed convenient the power had gone out to my room after we received the noise complaint. Followed by the wifi not working.

Also the balcony had only one chair, I had requested an extra with the lady at reception which was given. Thank you for that

Jade F

Our stay at Breakfree was lovely. The rooms were very nice and staff were very welcoming. The hotel, although the budget rooms don’t have a great view, is situated in an amazing area with everythjng you could need only a couple of minutes walk away.

Andy C

Ok hotel. Functional if you have business in the valley. Would've chosen a nicer place for holiday or longer stay. Tv and cabling a write-off, total mess. Bed fine but nothing exceptional. Basic air-con that thankfully had a quiet mode, not sure what it would be like in mid summer on full flow.