Body & Soul Spa Retreat - Mount Cotton, Queensland

Lesley Greenhalgh

Lovely bush setting.
Helen was my therapist, and I enjoyed the Body Balancing Wrap.
Treatment room was comfortable.
Finished with a pot of herbal tea on the deck.
There was no pushing to purchase additional services.

Nadine O'Donoghue

I got spoilt with one of the spa packages for Christmas and had a nice relaxing time there today. Staff were lovely and explained each treatment as I had never been there before and wasn't sure what to expect. Will definitely recommending to friends and family.

Jeannine Bayne

I was given a voucher as a gift, so went online to book myself a hot stone massage. The process appeared ok however there was nowhere for me to enter the voucher code, yet a card was needed to process the booking. I booked ~2wks ahead. Not long after placing the booking, I received a call telling the time has been changed to half an hour earlier. And yes I was informed rather than asked.

The online booking process had quite a bit about COVID which you had to tick and acknowledge but none of the standard health questions you are usefully asked by a salon or spa, I expected this to be part of the process once I arrived.

On arrival I was not greeted by name, just showed to an outdoor seating area ( some beautiful others of which needs a little maintenance) and asked to pick one of three aromatherapy blends. I pointed out all 3 bottles had expiry dates of Jan 2021, it was Mar 2022. No real acknowledgement or apology. Also no questions about health issues, or areas to focus on or avoid.

Then greeted by the therapist, who did introduced herself and taken to a warm and welcoming room. Once I was on the table, I could hear her opening all the cupboards and then she left the room, to return with a booster pillow for my feet. Then someone entered the room and quickly left. Nothing was said about either. It turns out it was someone coming in with tongs for the hot stones. Really didn't feel this the professional set up the website portraits. These are really basic things that should have been in the room already.

The massage itself was ok but not very smooth flowing or symmetrical and the pressure was not consistent.

I was given a nice pot of herbal tea at the end. However as I sit there drinking it, I see an email asking for or a review and telling me it has been paid by the card I provided at booking. So I had to then mention the voucher, it was refunded quickly.

I would not recommend this place, following my one experience there.

I did provide this feedback as I left but did not feel they particularly cared.

Emily Hartwig

Amazing experience!! I booked in for the Collagen Infusion Facial and enjoyed every moment. The Beauty Therapist was very lovely, explaining the process as she went and allowing me to relax and rewind as she did so. Very professional staff and what a beautiful location! After my facial I enjoyed the scenery with the most delicious herbal tea brew which was a pleasant surprise and a brilliant way to end the morning. Will definitely be returning in future for more of the services here. Thank you!

Tahlia Luppino

I would never ever go back!. Appointment was changed with out even asking. Therapist was rude, whispered her name and said lay down. I felt awkward!! Im a Beauty Therapist and have been for over 13 years! Her collagen facial was so rushed and not nice flowing... she didnt seem confident at all. I paid $199 for her to use 3 products on me and to top it off.. a collagen mask that was like the ones you get a kmart! I could of given my self a better and cheaper facial at home. I used to work there years ago so i know this was definitely not done properly!! Dont go here! Texted from owner were rude and sharp! Far from relaxing!

Studio 4 Photography Administration

I just wanted to write a quick review to congratulate the team at Body & Soul for the excellent work they do and the beautiful tranquil retreat they have at Mount Cotton. I love purchasing gift vouchers for my friends, family, as thank you's for the business people we work with and for our long term clients. Whenever the gift vouchers are redeemed I always hear such positive reviews and I know that they people I send to them are being well taken care of. The team are always very polite and are talented beauty therapist. I can't wait to treat myself soon. Well done ! from Cindy Lee

Teresa Gartner

What a magic place to be totally spoiled, my massage was the best I’ve ever had anywhere in the world! So relaxing, peaceful and quiet, would highly recommend!

Dan

What a beautiful place to relax and unwind! Professional staff and service was as described. Will be back for a massage soon! Thanks guys.