BIG W Clifford Gardens - Toowoomba City, QLD

Address: Corner of Anzac Street and, James St, Toowoomba City QLD 4350, Australia.
Phone: 1300411875.
Website: bigw.com.au
Specialties: Department store.
Other points of interest: Delivery, In-store pickup, Onsite services, Same-day delivery, Wheelchair accessible entrance, Wheelchair accessible parking lot, Repair services, Quick visit, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 904 reviews on Google My Business.
Average opinion: 4.3/5.

📌 Location of BIG W Clifford Gardens

☎️1300411875

⏰ Open Hours of BIG W Clifford Gardens

Monday: 8 AM–6 PM
Tuesday: 8 AM–6 PM
Wednesday: 8 AM–6 PM
Thursday: 8 AM–8 PM
Friday: 8 AM–6 PM
Saturday: 8 AM–6 PM
Sunday: 9 AM–5 PM

Introduction to BIG W Clifford Gardens

BIG W Clifford Gardens is a prominent department store located at the corner of Anzac Street and James St, Toowoomba City QLD 4350, Australia. This store offers a wide range of products and services, making it a one-stop-shop for all your needs. With its convenient location, extensive product selection, and exceptional customer service, BIG W Clifford Gardens has become a favorite destination for shoppers in the area.

Specialties and Services

Department Store: BIG W Clifford Gardens offers a diverse range of products, including home essentials, clothing, electronics, toys, and more, catering to the needs of the entire family.
Delivery and In-store Pickup: Customers can choose from various delivery options or opt for in-store pickup for added convenience.
Onsite Services and Same-day Delivery: The store provides onsite services and same-day delivery, ensuring that customers can receive their purchases quickly and efficiently.
Wheelchair Accessible Entrance and Parking Lot: BIG W Clifford Gardens is committed to providing accessibility for all customers, with a wheelchair accessible entrance and parking lot.
Repair Services: The store also offers repair services for various products, ensuring that customers can maintain their purchases in good condition.

Customer Reviews and Average Opinion

With 904 reviews on Google My Business, BIG W Clifford Gardens has earned a solid reputation among its customers. The store boasts an impressive average opinion rating of 4.3/5, reflecting its commitment to customer satisfaction.

Customers often praise the store's friendly and helpful staff, such as the young girl named Mitch who provided excellent suggestions in the makeup section. The store's dedication to customer service, combined with its extensive product range and convenient services, has earned it a loyal customer base.

Recommended Information for Shoppers

For those looking to visit BIG W Clifford Gardens, it is essential to note that the store accepts various payment methods, including credit cards, debit cards, and NFC mobile payments. The store's wheelchair accessibility and ample parking make it easy for customers with mobility issues to navigate the premises.

Shoppers are encouraged to take advantage of BIG W Clifford Gardens' repair services and same-day delivery options to ensure their purchases are well-maintained and received promptly. Additionally, the store's convenient location at the corner of Anzac Street and James St makes it easy to reach from various parts of Toowoomba City.

Final Recommendation

👍 Reviews of BIG W Clifford Gardens

BIG W Clifford Gardens - Toowoomba City, QLD

The R. M.

5/5

Really greatful to the young girl that was working the door the other day. I think her name was Mitch, I had no clue what to buy my mum in the make up section and she made some excellent suggestions. Super smiley and great customer service, both are lacking in retail these days. hope to come back to town before Xmas and hopefully she can offer more help!

Gerald W.

1/5

Why sell a product online for $75 but online for $99. Online price not matched , told they want to increase online sales . Buy the product online only to be told you can't collect the product as I need to wait for processing. I was 15th in Q , waited 3 hours and asked where I was in the Q , I moved to 9th. Cancelled the order , refunded me within 5 mins , Drove to Good Guys and bought same product at the lower price. How does this increase online sales at Big W. If I was going to buy online I could have bought same product at Amazon with next day delivery . If you the owner of the business, would you let customer walk out the door , I felt staff were happier to give me refund then try help as this was the easier solution for them .

Derek T.

5/5

Excellent service and excellent customer relation skills and service with a smile

Billy G.

5/5

In the heart of city, good location, very helping staff, very nice people. Wifi signal is weak, if they can improve, this is the best BigW.

Highly recommend place for daily needs

Alan P.

5/5

No matter what time of year we go in, it's always busy. Bought a couple of Pyrex measuring jugs and got them for a great price, so very happy. Not as choice heavy as Kmart but still a good selection of quality name products at reasonable prices.

Gayle M.

2/5

Deterioration in customer service makes Big W not a pleasant place to shop any more. No fault of the staff, who should be treated with more consideration by the company.

According to CEO, Big W sales jumped last financial year by 5.7 per cent to $64.3 billion, with net profit rising by 4.6 per cent to $1.6 billion.

Yet.. only one poor woman on the one open till, clearly under a lot of pressure going flat out. Makes you feel under pressure too, especially when you are older and not well. Previous visit no tills were open and the one woman trying to help people at self-service was also under great pressure and run off her feet ..especially when one of the tills wouldn't work. So much rush we both forgot about my rewards card.

Not good enough by customers or staff Big W.

D T.

1/5

Too much rubbish. Sanitising station always empty. Tell someone and you get shoulder shrug or ignored. Priced way over the top for Chinese made rubbish and always check your receipt. Specials are charged at full price if they think they can get away with it. Especially the elderly. They have ruined themselves with their stupid games for mega profits..

Clive D.

5/5

It's big W... Always worth a look. New coffee shop - now the coffee shop has gone. Now a new one has popped up.