The Hedland Hotel - Port Hedland, WA

Address: Cnr Lukis And, McGregor St, Port Hedland WA 6721, Australia.
Phone: 891731511.
Website: hedlandhotel.com.au
Specialties: Hotel.

Opinions: This company has 663 reviews on Google My Business.
Average opinion: 4.1/5.

📌 Location of The Hedland Hotel

The Hedland Hotel Cnr Lukis And, McGregor St, Port Hedland WA 6721, Australia

☎️891731511

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The Hedland Hotel

Located in the heart of Port Hedland, Western Australia, The Hedland Hotel is a premier accommodation and dining destination. Situated at the corner of Lukis and McGregor Street, this hotel offers comfortable rooms with beautiful sea views. Its convenient location makes it easily accessible for both leisure and business travelers.

Specialties

Accommodation
Dining
Convenient location

The Hedland Hotel offers a range of room types to suit every traveler's needs, from standard rooms to family suites. All rooms are well-appointed with modern amenities, including air conditioning, flat-screen TVs, and Wi-Fi access. The hotel also provides complimentary parking for guests.

Restaurant

The hotel's on-site restaurant serves delicious meals made from the freshest local ingredients. With a focus on quality and customer satisfaction, the restaurant offers a menu that caters to all tastes. Guests can enjoy their meals in the dining room or on the terrace, taking in the stunning views of the Indian Ocean.

Service

The staff at The Hedland Hotel are known for their exceptional service and commitment to making guests feel welcome. They go above and beyond to ensure that every guest's needs are met, from providing information on local attractions to assisting with travel arrangements. Many guests have praised the hotel staff for their kindness and willingness to help.

Opinions

With an impressive 4.1 out of 5-star rating based on 663 reviews on Google My Business, The Hedland Hotel has earned a strong reputation for its excellent service, comfortable accommodations, and delicious meals. Guests often mention the hotel's convenient location, clean and well-appointed rooms, and friendly staff as key factors that contribute to their enjoyable stay.

"We stayed at The Hedland Hotel for a few nights due to car troubles, and we couldn't have been happier with our choice. The room was very good, clean, and comfortable, with a beautiful sea view. The restaurant was ideally located, and the staff were incredible, going above and beyond to help us and find solutions for our extended stay. They even provided us with dishes to help us be more self-sufficient during our time there. We would highly recommend staying at this hotel, and we are incredibly grateful for the exceptional service provided by the entire staff"

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"summary": "The Hedland Hotel offers comfortable accommodations and dining in the heart of Port Hedland, Western Australia. With a focus on quality service and guest satisfaction, this hotel is highly recommended for both leisure and business travelers.",
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👍 Reviews of The Hedland Hotel

Natacha M.

5/5

We stayed here a few nights because our car had a problem. The room was very good, clean and comfortable with a beautiful sea view. The restaurant is ideally located and the staff was incredible with us. They helped us and tried to find solutions for our stay. They provided us with dishes to enable us to be more self-sufficient during our extended stay. I would highly recommend a stay at this hotel. Thanks again to all the staff for their service!

Jhon P. C.

5/5

The receptionist, Lovely. Is truly a gem. Her exceptional service, genuine smile and warm personality make her an invaluable asset to your team. Well done. Great service. Deserves a raise👌👏

Michael T.

1/5

Rooms are fine and clean. Staff at checkout were cool. However one staff member really pissed me off at the restaurant. We sat at our table early evening. It did not have a reserved plaque on it. At sunset she moved the plaque from another table to our table and told us to move. By then it was busy and had limited tables. Got shoved to a back table. I didn’t want to start a scene and get my inner Karren involved. She did apologise later on after meals were served however, didn’t have a genuine answer as to why we were moved. This was too late and it left a sour taste in my mouth.

And also.. had 6 rounds of the same beers and were a different price every time. When I eventually pulled them up about it apparently I was drunk.

Management need a good hard look at certain staff. Look after your guests better next time.

Kent J. D.

5/5

Really enjoy our stay here. The service was great and the staff were friendly. Lovely the reception was very accommodating! We also enjoy the food! All was delicious.

susanpU6880AQ

Wonderful place to stay, very comfortable beds and great meals. The staff are also very attentive. Lovely view of the ocean from our room and also the restaurant. All that is needed is some Exit Mould in the shower and basin. Otherwise you can’t go past it.

Karine D.

5/5

I was pleasantly surprise. The staff were attentive and helpful. Spécial thanks to Lorinne who helped us hang the tv. She was friendly, professional, very attentive and so smiling. The restaurant in front of the océan was amazing and food was excelent.
The hedland hotel is a Fabulous location, I will comme back for sure.

Christian A.

5/5

We had a smooth and comfortable stay. Everything was well maintened and organized.Lovely at the reception stood out so approachable and professional. great customer service. highly recommend this hotel.

Maria

2/5

A very disappointing and expensive overnight stay we had last week at the Port Hedland Hotel!!

We booked a “Superior Studio Room” (1 queen, 1 single) in advance and payed $459 for a 2 person stay overnight. ($100 more then paid for an apartment by the beach in Broome)

Arriving early evening after a long drive from Broome, we were greeted coolish by reception staff who asked us for a $100 security bond on top to be reimbursed in 5 days!! (Took 6 days)

Our room was nothing like the photo’s advertised - as it was uninviting with the floors not clean, the tv not working properly and the wifi light on the air con flashing continuously and not working properly.
Outside there was 1 chair to sit on at a table.
The bathroom was very small.
And the front door did not shut well which had a draft.
We decided to try the restaurant which looked nice upon arrival, but the music was very loud and when we asked politely if it could be turned down a little so we could have a conversation over dinner this could not be done said the waitress. 🤨
She said we could sit outside at a table on the lawn. We ordered our dinner & drinks also expensive but ok.
After a poor night sleep and upon reception asking about our stay, I replied with my concerns to which he answered:
“Oh well these are Pilbara prices!” 🥹

We are mature aged people, well respected and easy going. 😊