Quest Apartments Fremantle - Fremantle, Western Australia

DrYeo

The apartment is lovely and the beds were very comfy. But they expect u to use the equipment like the dishwasher. Cleanliness spot on. Just didn't like the advice they gave to park so far away. They also not helpful at the reception regarding change to feed the meter. When asked one of the female staff at night why she was not wearing her name tag and her jacket, was rudely given the ? Quizzal look.. worst service ever in all the quests I have stayed so far down under. There are areas where u can even park for free and it u don'thave the parking app the staff dont give.a hoot if u fined. There are people who.hog the loading bay and the drop off pt. The advice given for parking is horrid and I would be able to give much better advice only because I care and am in the service line. Tempted in future to use manta or meriton suites instead. By the way, if u willing to walk. Overnight parking is free. And using the app means u pay more for parking everytime.

Samantha R.

Cannot say how lovely all the staff were, especially Nightingale!! She made an effort to learn my name and offer recommendations. I did not feel like a number here but a valued guest.

Room was lovely and clean. Great amenities and very modern.

Full kitchen available (no oven, but has microwave, stove top, pots, pans, utensils, plates etc). Great for making meals when travelling.

Location amazing, in the heart of freo and a couple of minutes walk to bars, cafes, shops. Less than 10 minutes walk to the prison, beach and museums.

Very near to the wilsons long term parking.

Will definitely book here again in future.

906alvaror

Not the usual experience with Quest. |Checked in late around 8pm. |The receptionist was OK, but very non-informative. |I then get given a room card saying 1081! And I was told it was room 108! I get to the 108 and there are 108a and 108b. |Went back to reception and even the receptionist didn’t know there were an and b! Imagine what a treat to go and open into someone else’s room! |Get to the room the pillows are too soft and the “king bed” is two poor quality single beds joined together. |Toiletries were ok! |AC way too noisy! And the corridors are also very noisy! |No on site parking! So good luck leaving your car parked on the street . |I found the area a bit dodgy and some of the clientele in the hotel were interesting! |Tried to ask them multiple times for an invoice so I can claim it through work and they said they don’t provide an invoice! It took an exhausting amount of time to get my tax invoice ! Quest you can do better!

Greg M.

I have stayed in other Quests around the country and feel they are a higher standard of property, compared to Fremantle.
Lack of room servicing on Sundays and on-site parking were not apparent when booking. Noise from other guests in communal hallways came straight through room door.
On a positive note, staff were very polite and helpful.

dcounc900683

Walking distance to Fremantle Hub, clean apartments, private, two bedroom apartments to fit 8 people. Price was very reasonable for the stay. Love that everything was in walking distance. I would stay again.

Shunyi K.

Very pleasant stay in a walkable area near harbour. Apartment was quiet, clean and well-equipped with A/C (in living room and bedroom), washer, dryer and many different kitchen utensils.

F2884AKbrian

This hotel had everything we needed for our short stay in Fremantle. Close to amenities and, more importantly, just a short walk to the cruise ship terminal. Highly recommend this hotel.

Trip.com M.

Location was great and service was also good. However, the room we got was very close to the lift and car roads and it was very noisy during the night. We were unable to sleep on the first night as we could hear guests talking outside the room at around 3am to 5am. Thankfully the hotel was able to change the room for us.