Spa World Marsden Park Super Store - Marsden Park, New South Wales

Rajeev Rana

We recently had the pleasure of working with Elaine to find the perfect spa model for our family. From the very beginning, she demonstrated genuine compassion and dedication to helping us choose the right fit. She took the time to inquire in detail about our needs, understanding the size of our family, our outdoor space, and our budget. This thoughtful approach ensured that she could offer us tailored options, not just a generic recommendation.

Elaine patiently explained a wide variety of spa models, detailing their features and benefits without ever making us feel rushed. She truly listened to our preferences, which helped us narrow our choices down to two models that aligned perfectly with what we were looking for. Throughout the process, her honesty and transparency stood out, as she was upfront about both the pros and cons of each option.

In the end, with Elaine's assistance, we chose the J-345 model, and we couldn’t be happier. She also worked out a fantastic deal for us, ensuring that we got the best value within our budget. Elaine exceeded our expectations by being consistently helpful, professional, and personable throughout the entire process.

We highly recommend Elaine to anyone seeking expert guidance with their spa purchase. Her honesty and customer-first attitude make her a true asset. Thank you, Elaine!

Elly Hizon

Dianne was delightfully friendly and effectively helped us through our spa purchase journey. She walked us through the products that fit our needs and patiently answered all our questions. Dianne also looked at our floor plans, gave us her recommendations, and pointed us towards contractors who can help with approvals, landscape designs, etc. We landed on a reasonable price quote and a fair payment plan, offering flexibility around our build schedule.

Sriniva Sathya

I had an excellent experience with Elaine’s service. She took over my order, helped me prioritize it, and ensured a smooth delivery. Her communication skills were outstanding, keeping me informed at every step and making the process seamless and stress-free. Highly recommend!

Jeremy Sadler

New spa installed and we are very happy customers.
Thank you Elaine Kalache for a superb experience and support in our decision. You were super helpful, you know your products well and your customers even better! Great, honest and straightforward approach.
The delivery had some challenges to get it in through the house, but the Joe's team did an amazing and careful job with no damage anywhere. Super careful and considerate.
Thank you.
Jeremy and Pam

Nila Oyama

The wonderful Elaine who works at Spa World is no short of fantastic. She helped us with all of our initial questions and has been so great throughout the whole process of purchasing, installation and after sales service. If you are looking for a hot tub, Spa World in Marsden Park is the place to go. We did a lot of shopping around and we are very happy with our decision to choose to purchase from them. Highly recommended.

Cara Weekes

Elaine was extremely helpful and very knowledgeable about the spa types. She guided us in what would be suitable and would meet our needs. Looking forward to many years of enjoying our spa. Thank you Elaine, you are a great asset to Spa World.

Jason Cooke

These spas are world class! I have had my second vortex spa for 8 years and hasnt missed a beat, very reliable! The first was for my mother and still going well after 10 years! Highly recommended!

Bruce Fenwick

We received great customer service from the first time we walk through the showroom door. Elaine was honest and easy to work with, helping us find the right spa to what we needed and solve some complex delivery challenges.