The Bushranger Hideaway - Midginbil, New South Wales

Tiffany S.

I wouldnt stay here is i was you. View was the only good thing. We left more than a day early from this place. Had the cabin bungalow, drove 9 hours to this destination to recieve a message on the day that there is no wifi in the cabin. When speaking with owner that it was advertised otherwise he said very rudely "didnt say there was wifi everywhere!" Couldn't sit on the deck due to spiders and mud wasps, had to buy big spray due to the bugs. The water is yellow, and was not mentioned until arrival on a piece of paper. My fiance and I rang reception door bell as stated If we have any concerns, which we did, to request a room change, not a refund, to which was a down grade, we we made to feel like an inconvenience for even knocking on his door. Zero people skills, extremely rude man completely disregarded our presence at his door, while chasing a toddler around the property, single word answers to our questions with no interest. The view from the cabin is amazing but had to enjoy it from the inside as we could not leave the room due to the insect infestation. The view was the only good thing. U have a little bridge to cross which was flooded due to rain making it extremely dangerous to access the cabin, which is something hard to control however, can be something that may concern people so though it worth mentioning.

NICHOLAS B.

As we expected it would be from the name. It's not called "the presidential hideaway"
It's not a 5 star resort. It's in the middle of the bush It's relaxing and peaceful it was perfect for a night away with the boys.
Perfect tank water
Not enough cobwebs
And we didn't get to meet Basil, maybe next time.

Freedom00643476624

See photos to explain it all||Never witnessed such unprofessional behaviour in my life!||Owner is abusive, will ban you and refuse a refund, contact your personal number and do all of this because you gave a negative honest feedback. Very scary behaviour from a business owner

jody T.

Where to start, we went to sit on the chairs outside our room but couldn’t due to spiders and spider webs. Our room fan had only one speed which was flat out, the noise of it kept us awake and it was to hot not to have it going. The kettle was dangerous it wouldn’t turn off only by the switch on the wall and when my husband went to pick it up the handle was red hot. The bed was uncomfortable, the pool was dirty so no swimming. No hairdryer, in the bathroom cubboard looked like white ants, in where the kids sleep there was no curtains. No TV or aircon it’s Queensland but granted it didn’t say it on the website. We have never stayed at a place that didn’t have those things. No laundry facilities. All and all we would not recommend this place.

Brooke F.

Host was extremely rude about a concern we had about the drinking water (see photos for reference; yellow liquid in glass on left is the drinking water from the tap vs the water we purchased), we were particularly concerned as I am pregnant and we had a toddler with us. I had been vomiting randomly a few hours after arriving, we were unsure if it was related. We only noticed when filling up a clear cup for our toddler the colour of the water was a Chardonnay yellow. Given the colour of the water and not being confident with the filtration system, we felt it was valid to be cautious. My partner went down to the main residence to discuss with the host, in hope that they may offer us some alterative drinking water options, as their water was from another tank. The host was extremely rude from the beginning, he seemed bothered by the question/concern. He offered no understanding, compassion or alternative option. He did not offer to check the water, despite us explaining the risk with me being pregnant. Claiming the water is totally fine. We were defeated, and shocked by his response, but decided to not let it ruin our time and sorted the situation ourselves.

However, the host initiated and persisted to send harassing, rude and attacking messages to me throughout our stay and has continued after we checked out. Calling us "city folk" (truth is I grew up in a rural town, living off rainwater tank drinking water), "Snowflakes" amongst many other onslaught of unnecessary things. I asked him many times to stop contacting me. When I pointed out how rude he was being and the atrocious level of customer service, he replied "I/we deserved it as my partner's behaviour was unacceptable". Apparently because my partner not agreeing with the hosts "reasonable" reply and walking away to sort the situation himself is "unacceptable behaviour". The host agreed my partner was not yelling or threatening by any means nor did he pursue the issue.

I felt very unsafe being there on my own, with a baby and no car, while my partner was driving 45min ea way to the closest town to buy drinking water.

Do not stay here.

No doubt the host will reply with a negative review claiming we were the worst guest he has ever experience. But I have nothing to gain in writing this review, just feel the need to give future guest a heads up. You will find people with similar experiences when you look through the reviews.

** 5 days on the host is harassing me through msg's. I had to ask Airbnb to block him from contacting me and then even had to block his number as he started txt'n me

In response to host review: I have clarified with you on many occasions that my issue isn't with the colour of water, my issues is with how you handled the situation from the beginning. You lack of understanding, customer service and then to persist with continuous harassment.
I think anyone has the right to proceed with caution when presented with yellow water and it's not unreasonable to offer alternative option. As pregnant women, we are advised to not even eat pre-washed salad in case it's washed with contaminated water. So, in my case of course I was cautious and would expect a little understanding and compassion. Instead I received an onslaught of abusive/harassing msg's from you for absolutely no reason. So yes, we did need to seek alternative options ourselves. My partner did not make false accusations he advised the water was yellow and that I had been sick.
To clarify I did not request a refund from Airbnb, I put in a harassment claim and asked them to block you from contacting me. They offered to pursue a refund, in case you wanted to make a mends for the way you had treated us. If we are the rudest guest you've ever had because we have called you out on your atrocious level of customer service than so be it. We have never recieved that feedback previously. Good luck in your future endeavours.

Steve M.

Basic accomodations, but very clean and great location if you are looking for something in the area. Amazing views of Mt Warning from the pool

Sonia K.

Regional NSW's answer to Fawlty Towers

My partner and I travelled up and stayed here for part of our holidays. The location is lovely though the place is dated and dirty, but that's not the worst part. The man who I think is a manager makes Basil Fawlty look professional. He is rude and arrogant which is on full display in the way he responds to all the bad reviews people have left here. He is someone who has no place in the service industry unless you want your very own Fawlty Towers experience.

ReggaeRebel

A nice spot to stay, room was spacious, clean with a Queen bed and double bunk beds. Nice clean pool, free wifi reception on the verandah (not in the room), and no phone reception so if you want to make phone calls, make sure you have skype on your phone and put some money on skype out calling capability. There is mobile reception up the road, on the hill just past the turn off to Midginbil Hill. Comfortable bed and quiet, so very restful. Some good views a short distance away and Crams farm up the road is very picturesque. You need to take all the food etc you require... ||The wifi is not in the room, you have to go outside to the nearby deck area.||This is pretty much self serve - we never actually met anyone! ||There is a pool and people using it seemed happy with it - looked clean and well maintained.