Itza Mezza Bar & Grill - Emu Plains, New South Wales

Emma M.

Service seemed slightly disorganised and all over the place. We had a mishap with our table at first as we were sat at a different table than originally planned as suggested by a server. We then had to wait 15-20 minutes for service and it seemed to be insinuated it was our fault and asked if we had moved. This left a bit of a bad taste, but after this when we did get service it was friendly. The food was amazing, even with a set menu, and definitely worth going back for. Hopefully their service is a bit better on non holidays.

Greg A.

The service was absolutely amazing. All of the staff were super friendly and attentive. They made us feel welcome. The food that we were able to order was also amazing. It was cooked perfectly and great value for money. The only thing was that we were unable to order from the full menu. They had over 200 guests that night with parties and we were told that they could only let us order from a select portion of the menu. Aparantly Thursday and Friday nights are their quieter times and I suggest going there then. We would love to go back and try more of their vast menu.

C R. U.

We visited this restaurant while on holiday in NSW and were absolutely blown away. The food was nothing short of fantastic, bursting with flavour, cooked to absolute perfection, and beautifully presented. Every dish felt thoughtfully crafted and packed with fresh, vibrant ingredients. The service was warm and attentive, and the atmosphere made it a truly memorable dining experience. The team here takes pride in their work. This spot was a real highlight of our trip, and we’d recommend it to anyone looking for an exceptional meal. Can’t wait to come back next time we’re in town!

Rola G.

Such a great experience!! Food is delicious 10/10
Great customer service! Wonderful Ambiance!
Big thanks to Hassan. He’s a Gem!! Looking forward to come more often with the family.
Highly recommended.

Tkilifi

First time and pleasantly surprised, beautiful atmosphere, clean, spacious and feels so authentic, even the restrooms are beautifully designed.
We ordered, knafeh, salt and pepper squid, bruschetta and wings.
10/10 for us.
Thank you Itza for delicious meal and great service.

Lance R.

Service really let down the overall experience. After being seated we were left for over 15 minutes without service. Only once we approached the bar did we have someone come and take a drinks order.

Food was delivered inconsistently, some meals were out long enough to go cold before others recieved their food. Not enough bread supplied for a table of 5 , when asked for more bread it took so long to come out that we had finished our meals.

Reality is if the staff had been more attentive to the table we would have ordered multiple rounds of cocktails, instead only 2 rounds purchased and cost not to get more cocktails. Lost revenue. A shame, because the food tastes AMAZING! Full credit to the kitchen team.

Reena

I went with my family and a few cousins, it was absolutely amazing, the staff have the best service, it was a such a lovely experience. The food was fantastic we all demolished our meals. My kids loved the restaurant and I got to enjoy my meal in peace for the first time in ever.

I was obsessed with the design of the restaurant its absolutely stunning. God bless and may there be many many more restaurants under your management.

Khal K.

Amazing and authentic Lebanese food. Staff were very hospitable. Food was fresh hot and tasty. Would definitely recommend this place for any event or family dinners. Especially if you wanted the authentic experience.