Mercure Newcastle - Newcastle West, New South Wales

Address: 12 Steel St, Newcastle West NSW 2302, Australia.
Phone: 240866300.
Website: all.accor.com
Specialties: Hotel.

Opinions: This company has 366 reviews on Google My Business.
Average opinion: 3.3/5.

📌 Location of Mercure Newcastle

Mercure Newcastle 12 Steel St, Newcastle West NSW 2302, Australia

☎️240866300

Mercure Newcastle: A Comfortable and Convenient Stay in Newcastle West

For travelers seeking a reliable and comfortable accommodation option in Newcastle West, New South Wales, Australia, Mercure Newcastle presents a compelling choice. Located at 12 Steel St, Newcastle West NSW 2302, this hotel offers a convenient base for exploring the region and enjoying a range of amenities. With a dedicated phone line at 240866300 and a comprehensive website at all.accor.com, prospective guests can easily access essential information and make reservations.

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About Mercure Newcastle

Mercure Newcastle is part of the Accor Hotels group, a globally recognized brand synonymous with quality and service. The hotel is specifically designed to cater to both leisure and business travelers. It provides a welcoming atmosphere, well-appointed rooms, and a range of services to ensure a pleasant stay. The hotel prides itself on its location, placing it within easy reach of local attractions, business centers, and transportation links.

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Key Features and Amenities

Comfortable Rooms: Mercure Newcastle offers a variety of rooms to suit different needs and budgets, all furnished with modern amenities.

On-site Dining: Guests can enjoy a selection of meals and refreshments at the hotel's restaurant or bar, providing a convenient option for dining without leaving the premises.

Meeting Facilities: The hotel features dedicated meeting spaces, making it suitable for business events and conferences.

Fitness Center: Maintaining a healthy lifestyle is easy with access to a well-equipped fitness center.

Free Wi-Fi: Complimentary Wi-Fi is available throughout the hotel, allowing guests to stay connected.

Parking: Guests can benefit from convenient parking facilities.

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Location and Accessibility

The location of Mercure Newcastle is a significant advantage. Situated at 12 Steel St, Newcastle West, itâs strategically positioned for access to a variety of attractions and services. The immediate vicinity provides easy access to local shops, restaurants and entertainment venues. Furthermore, the hotelâs proximity to major transport routes facilitates travel to other parts of Newcastle and the surrounding region. Specifically, it is within reasonable distance of the Newcastle West Train Station and offers convenient road access to the Pacific Motorway. This makes it an ideal base for exploring the Hunter Valley wine region, participating in local events, or conducting business in the area.

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Guest Reviews and Ratings

Mercure Newcastle has garnered a respectable number of reviews on Google My Business, with a total of 366 reviews providing valuable insights for potential guests. The average opinion currently stands at 3.3/5, reflecting a mixed experience. While some guests praise the hotelâs cleanliness, friendly staff, and convenient location, others have expressed concerns regarding certain aspects of the service or room maintenance. It is recommended that prospective guests carefully review the individual reviews to gain a comprehensive understanding of the hotelâs strengths and weaknesses.

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Recommended Information for Travelers

To ensure a smooth and enjoyable stay at Mercure Newcastle, we recommend the following:

Booking in Advance: Especially during peak seasons, booking your room well in advance is highly advisable to secure your preferred room type and rate.

Contacting the Hotel Directly: For specific inquiries or to arrange special requests, itâs best to contact the hotel directly via phone or through their website.

Checking Accessibility Features: If you have specific accessibility needs, itâs recommended to contact the hotel in advance to confirm that they can accommodate your requirements.

Reviewing Local Attractions: Before your arrival, research local attractions and activities to plan your itinerary effectively.

In conclusion, Mercure Newcastle provides a solid foundation for a comfortable and convenient stay in Newcastle West. Its convenient location, range of amenities, and affiliation with the reputable Accor Hotels group make it a worthwhile consideration for travelers seeking a reliable and well-equipped hotel. By consulting the website and reading reviews, potential guests can make an informed decision and prepare for a pleasant experience.

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👍 Reviews of Mercure Newcastle

Mercure Newcastle - Newcastle West, New South Wales

Samantha W.

From start to finish, our experience at this hotel was outstanding. One of the standout aspects was the excellent customer service. The day before our arrival, I called to ask about parking before check-in. The gentleman I spoke with was more than happy to help and incredibly friendly, which set a great tone even before we arrived.

When we arrived, we were warmly welcomed by a lovely lady at the front desk who made check-in smooth and pleasant. Her hospitality made us feel genuinely valued as guests.

Overall, the service we received went above and beyond expectations, and I wouldn’t hesitate to stay here again. Highly recommended!

Vishal S.

5/5

Absolutely loved our stay at Mercure Newcastle. The rooms were modern, clean, and super comfortable. Location is perfect — close to everything but still peaceful for a good night’s sleep.

The staff were a standout — friendly, professional, and always happy to help with anything we needed. From check-in to check-out, the service was seamless.

Whether you're visiting for work or a weekend getaway, I highly recommend this place. We’ll definitely be back!

DAVIDx41

5/5

Im staying at the Mercure in Newcastle and found it to be a great fit for my needs. While the property is a little older, I chose it primarily for its convenient location and reasonable pricing. It's not the cheapest option, but it has definitely delivered value.

The room and amenities have met all my expectations, making my stay comfortable and hassle-free. I especially want to highlight the excellent service from the young lady working the night shift at the front desk over the past few nights. She has been incredibly helpful, going out of her way to assist us when needed. Her friendly and upbeat presence has made passing through the lobby a genuinely pleasant experience.

Overall, a solid stay with great service where it matters most.

Elsa F.

4/5

Overall, the experience was good! Fortunately, we were able to find parking during our stay, although we noticed some guests had to turn back on weekends due to limited parking. The breakfast was nice, but the same menu was repeated every day and could be changed daily for more variety. The room was comfortable overall, though we did experience some unusual noise coming from the air conditioner.

Emma T.

5/5

We were greeted by a friendly staff member who guided us through check-in then took my daughter over to the lounge for special Easter face painting while I parked the car. When we came down for breakfast the next morning, we noticed the Easter bunny had visited! There were Easter Eggs hidden throughout the reception and restaurant. Breakfast was delicious and we were well rested after sleeping in the very comfortable bed. Thanks for a great stay!

Tanmay C.

4/5

I stayed for 2 nights in the standard king bed room. The restaurant downstairs was a bit let down for the price you pay. Saying that, there are heaps of cafe and restaurants nearby. The hotel is located in a great spot. The google map location needs to be fixed, it doesn't take you to the correct entry gate. Overall, it was good. I will stay here again if I am travelling for work.

Marissa M.

1/5

When I first arrived, I felt like an inconvenience to the first lady who I asked for help to check in with. Once she took me to the automatic check in, she left. I did not know what here to park my car, or what floor I would be on. I just had to guess. The Second Lady I spoke to was AMAZING. 10/10 for her!! However, when we got to the room. There were toenail clippings all over the floor and hair all through the bed. I had to the hand pick all these disgusting toenail clippings up as my 11 month old was crawling all over the floor and was going to eat them. Absolutely DISGUSTING! Would not stay here ever again!!!!!!! You pay so much money for a hotel which is a 0/10 star rating from me.

Isha S.

3/5

We booked this hotel because of its location as it is right in the heart of Newcastle city. Very close to the Merewether and Bar Beach (7mins drive), close to Hunter Street Darby street or honey suckle drive where most of the cafes and restaurants are. Service is good and rooms are very average nothing special. Would stay again.