Tassie Pools & Spas - Invermay, Tasmania

Lauren S.

Can not recommend Sonya and the team enough!! We recently had our pool pump replaced. We know very little about pools, a big learning curve for us. Sonya was so kind, and honest. Provided us with the advice we needed. Will not go anywhere else.

Sam J.

Definitely would not recommend this company. Have been waiting 5 weeks for a qoute to repair a crack in a fiberglass pool and after 8 phone calls still have not recieved a quote. The last phone call made i found out it was "not a priority". They don't care about the little jobs just about how to line their pockets with bigger jobs. Disgraceful company to deal with.

Mike O.

Unscrupulous business practices and unsafe workmanship.

Took my Davey house pressure pump to them for repair because they are my nearest authorised Davey service agent. I had already diagnosed capacitor failure but wasn't certain if anything else was wrong with the pump and was happy to pay $20 for a bench test to be certain the pump was working before taking it home and reconnecting it.

They refused to give a quote for replacing the capacitor (5 minute job which I can do myself) and bench testing, quoting only their hourly labour rate (under $70/hr). As I figured it had to be a cheap job I allowed them to go ahead. Less than an hour later I was told the pump was working fine and charged $125, which I estimate to be double what the retail price of the job actually was. They did not fit a genuine Davey capacitor and no itemised invoice was provided.

When I got the pump home and reconnected it I found that it ran even when the power outlet was off because they had connected the capacitor incorrectly, so I ended up having to disconnect the pump again and do the capacitor replacement myself anyway.

I have reported the above experience to Davey and received no response.

Wendy W.

From the showroom to delivery and install, exceptional sales and service. We are so happy with our spa, outstanding value for money.

Linda W.

Tassie pools and spas launceston need to know how to treat people with respect. As soon as I entered the shop saying I was from hobart the female shop assistant was utterly rude, and so negative to everything I said, and she had remarks like we have trouble building our own up here than building one down there for you and have you checked in we all know what hobart people are like. So with that, my reply was I don't like your attitude and walked off, she even followed me to the open sliding door to close it behind me. It so true best thing about launceston is seeing it in your rear view mirror.

Gary F.

Well stocked and very helpful with information and advice.

Sam D.

Brilliant to deal with. Excellent knowledge and advice!

Hamish A.

Nice business