Shym Sauna's and Spa's - Perth, Tasmania

Address: 1B/17 Napoleon St, Perth TAS 7300, Australia.
Phone: 1300908132.
Website: shymsaunas.com.au
Specialties: Sauna store, Hot tub store, Spa and health club.
Other points of interest: Delivery, Wheelchair-accessible car park, Appointment required, Credit cards, Debit cards.
Opinions: This company has 83 reviews on Google My Business.
Average opinion: 4.8/5.

📌 Location of Shym Sauna's and Spa's

Shym Sauna's and Spa's 1B/17 Napoleon St, Perth TAS 7300, Australia

⏰ Open Hours of Shym Sauna's and Spa's

  • Monday: 9 AM–5 PM
  • Tuesday: 9 AM–5 PM
  • Wednesday: 9 AM–5 PM
  • Thursday: 9 AM–5 PM
  • Friday: 9 AM–5 PM
  • Saturday: Closed
  • Sunday: Closed

Shym Saunas and Spa's

Ubicado en Address: 1B/17 Napoleon St, Perth TAS 7300, Australia, Shym Saunas and Spa's es una tienda de sauna y bañera caliente que ofrece una amplia variedad de productos y servicios para aquellos que buscan relajarse y mejorar su salud.

Especialidades

Entre las especialidades de Shym Saunas and Spa's se encuentran:

  • Salas de sauna: Shym ofrece una variedad de salas de sauna de alta calidad, diseñadas para proporcionar un ambiente relajante y terapéutico.
  • Bañeras calientes: Con una amplia variedad de modelos y tamaños, Shym tiene la sala de bañera caliente perfecta para cualquier necesidad.
  • Salas de spa y club de salud: Shym también ofrece un espacio de spa y club de salud donde los clientes pueden relajarse y disfrutar de tratamientos terapéuticos.

Otras características

Algunas de las características de Shym Saunas and Spa's incluyen:

  • Delivery: Shym ofrece entrega a domicilio para aquellos que no pueden visitar la tienda.
  • Accesibilidad para sillas de ruedas: La tienda cuenta con un estacionamiento accesible para sillas de ruedas.
  • Reservaciones: Se requiere una reserva para visitar la tienda o utilizar los servicios de spa.
  • Tarjetas de crédito y débito: Shym acepta tarjetas de crédito y débito.

Opiniones

Shym Saunas and Spa's ha recibido 4.8/5 estrellas en Google My Business, lo que indica una gran satisfacción de los clientes.

Los clientes han elogiado a Shym por su excellent customer service y great products at a very competitive price. También han destacado la ease of assembly de los productos y la great value for money.

Información de contacto

Para obtener más información o realizar una reserva, puede llamar a 1300908132 o visitar su sitio web en shymsaunas.com.au.

👍 Reviews of Shym Sauna's and Spa's

Shym Sauna's and Spa's - Perth, Tasmania
Malcolm B.
5/5

We have now completed a build of both a barrel sauna and a hot tub. Artem and the team were great to work with and kept us well informed on progress of the shipments. Both products proved easy to assemble, although I strongly recommend that you watch Art's videos beforehand, to complement the paper instructions provided with the kit. Really enjoying both the sauna and tub. Shym provided great products at a very competitive price, with excellent customer service. Strongly recommend them.

Shym Sauna's and Spa's - Perth, Tasmania
Toni E.
1/5

Absolutely do not buy a Shym Saunas hot tub!. The quality is shockingly bad, and they are not certified for Australia. We only realised how poor the product was after purchase and were met with dismissive responses. They claim their hot tubs are “designed in Australia” but admitted they are fabricated in China—you can find the same hot tub on AliExpress for a fraction of the price.

Major issues:
• The electrical safety switch was not waterproof and Chinese-made, with no compliance documentation for AS3000.
• Installation instructions were for a different hot tub entirely as were all the fittings and pipes.
• Nozzles were too high, so when exiting, the water level drops below the nozzle, breaking the hot water siphoning function—a safety hazard.
• The valves shown in the product images were missing.
• Ordered a stainless wood fire heater unit but received something different to what was advertised. It was poorly fabricated, unfinished stainless steel.
• The stainless steel was not passivated, causing rusting and pitting within weeks.
• Welds on the heater were incomplete, with unfused and rusting sections—terrible workmanship.
• Supplied hoses were too big, and the piping (Chinese) did not meet Australian standards.

Contacting Shym for solutions was a nightmare. We asked for a replacement heater, and they offered a measly $300 refund (while still selling new ones for $900).

On top of this:
• Communication was terrible and slow.
• Missing parts were never sent, despite promises.
• We had to pay a plumber nearly $2,000 to source the correct fittings and install after waiting 3 months for Shym's to provide them.
• Shyms refused to reimburse us and now ignore our emails.

This company is unprofessional, deceptive, and sells substandard products. Save yourself the stress and money—buy elsewhere!

NOTE: Their reply to this review is rubbish.....much like their products and service. Interesting that you were quick to respond to my review but haven't bothered to respond to my countless emails and phone calls.
They absolutely did not offer a full refund, they offered a $300 refund for a $9000 purchase! Because we had already unpacked (obviously) and put the hot tub together (obviously) before trying to install the pipes, fittings, pump and wood heater to realise nothing fit and were not compliant with Australian standards
ALL the fittings and pipes were for a DIFFERENT tub as were the instructions.
NO replacements were ever sent, no tracking ever sent, no communication from them.
We had to modify the outlets in the tub because we were sent the wrong parts with wrong instructions.
Absolutely no ownership and shouldn't be able to operate a business and sell non compliant products. I will be reporting you to consumer affairs.

Shym Sauna's and Spa's - Perth, Tasmania
Anah C.
5/5

We can not express how happy we are with Shym Saunas and Spas. You’ve helped us accomplish our dreams . Such an easy way to have luxury in our own back yard for our family .Thankyou Art you have been a pleasure to work with. Now time to relax, recoup and de-stress.

Shym Sauna's and Spa's - Perth, Tasmania
Rahim M.
5/5

I would like to take a moment to express my sincere gratitude to Artem and Eunice for their exceptional service and support. Their professionalism and dedication made the entire process smooth and enjoyable.

As for the sauna itself, it has been an incredible investment in our health and well-being. The quality is outstanding, and every detail reflects excellent craftsmanship. The design is not only beautiful but also incredibly comfortable, making it the perfect place to sit, relax, and unwind. It truly feels like a gift for our health, and we couldn’t be happier with our decision.

Thank you for allowing us to share our experience!

Best regards,
Rahim

Shym Sauna's and Spa's - Perth, Tasmania
Pete R.
4/5

Assembled one of your Barrel saunas these past few days in the northern rivers. Very nice product. Nicely machined. I see from your instructions you use Sketchup for your instructions. It would be a very cool feature for someone constructing it to be able to receive a sketchup viewer file (on a device) to help with assembly. It's pretty simple to achieve! Anyways great product!

Shym Sauna's and Spa's - Perth, Tasmania
Brian H.
5/5

We always wanted a sauna and were very pleased to find a local supplier. Supply took a few months but we were kept informed. The sauna is now located on the east coast of Tasmania and the acrylic dome is ideal for enjoying the view. The wood heater is easy to use and really warms it up. The construction is very solid and well engineered. We like the entrance area which is very convenient. Art and friend did a great job constructing it for us and setting up. The cedar wood gives off a pleasant aroma. We are pleased with the product and use it a lot.

Shym Sauna's and Spa's - Perth, Tasmania
iguanabartola
5/5

Great product and excellent costumer service by Art! We decided to put it together ourselves and it was a nice project that included the whole family. Very happy with the Sauna!

Shym Sauna's and Spa's - Perth, Tasmania
Cameron M.
5/5

Great product, with very helpful, knowledgeable and realistic support by Artem and team. It was a significant investment so I wanted clear support and realistic timelines, which was provided throughout. From our experiences in Northern Europe where we really got into the sauna culture, Artem has helped us bring that experience into our backyard for everyday use.

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