Sun Palms Hotel Motel - Rockhampton City, Queensland

sindre A.

“Sunpalms Motel exceeded expectations with exceptional service and well-appointed facilities. The rooms are spacious, with modern bathrooms and a convenient location complemented by a pool. While we didn’t try the on-site restaurant and bar, the complimentary drink voucher at check-in was a nice touch.

Despite a severe storm causing a power outage across the city, the manager went above and beyond, checking on guests and providing updates throughout the night. Late check-out and free laundry service were additional thoughtful gestures that highlighted their commitment to guest satisfaction.

The beds are slightly firm, and the washing machines show signs of wear, but these are minor issues in an otherwise outstanding stay. Highly recommended!”

Angelina H.

Incredible food and service. I love the homey atmosphere of the pub and rooms. Beds are on the firm side but Sun Palms is well loved.

Peter F.

Amazing motel, with great personell! We were unlucky to come a day with plenty of mosquitos and a storm that took the power, but staff was helpful and tried to remediate the problems and kept us informed.
The hotel room is nice and clean, with a fridge. The bathroom looked new and was spotless. Not bugs in the room. Outside pool was okay.
The only downdraft was the bed being a little hard and the washing machines being old and our clothes coming out dirtier than before.
All in all a very pleasent stay! Would stay here again.

Bob &. M. S.

Comfortable clean rooms. Very friendly atmosphere. Would certainly stay again.

Michael

Nice motel with restaurant and Bar good size rooms comfortable bed and excellent shower we enjoyed our stay and would stay here again

Peter L.

I stayed about a week all up. The first time was ok, the room seemed fine, but dark even with all the lights on. The staff are awesome, and very friendly, which makes it hard to report the bad parts. I found the food from the kitchen of a very poor standard, I could not even eat the chicken and mushroom carbonara as it was like soup, and the pasta was hard and stale. I sent the full plate back but it was not questioned.
On the second visit I found my room very dirty, including socks from a previous guest left on the floor. There were dead bugs on the floor and oil stained carpet. The coffee cups were dirty and had previous coffee granules stuck on the rim. Had to report this to my company who quickly arranged alternative accommodation for me.

Janis D.

The rooms are very clean and comfortable. The Bistro that is open for Dinner is a must. The staff are friendly and helpful. The food is absolutely wonderful. Serve your own veggies and salads. Highly recommend.

Justin M.

Stayed here after driving 11hrs from up north. Room was cheap but large room, nice bed, decent shower and very impressed with the bistro. Cheap but decent meals and enjoyed the self serve veggies. Would definitely stay again