Soho Skin Rejuvenation - Kedron, Queensland

Mahdia P.

Thank you so much Soho Skincare for the Fast delivery, your thoughtful/meaningful card and my extra samples and discount card. I've been an online shopper for the past 12 years and the whole experience with you is definitely more than 5 stars

Marysia W.

Excellent service yet again, order placed Tues pm and received Thur am.
Alway excited to open it up and see what little freebies are in side. Oh and dont for get the little chocolate!! Would highly recommend.

Bree S.

After booking in over 3 weeks in advance (for this Saturday - Sept 12), for multiple treatments (approx $350 dollars in services), I was contacted by one of your team and informed that due to a staff resignation, Soho would be cancelling my appointment. I was advised that I could rebooked for a weekday appointment. I can't do weekdays due to work.

As I was at work at the time of this call, I let the person know I needed to end the call. I called back later to request that I be booked in for the following Saturday but was advised if I wanted a Saturday appointment that it would be another wait of 2-3 weeks.

I understand that resignations happen, but when this does occur, it is generally standard practice to get a cancelled client booked in as soon as possible on a date suitable to them.

I booked with Soho due to the fantastic reviews from your previous/existing customers. I was also planning on purchasing skin care products I am running low on, after noticing on your website that your clinic was a stockist (Dermalogica). Not only has this cancellation lost you a $350 sale of services, but it has also meant that you have lost a product sale that would have been of approximately the same value. I understand that these situations do sometimes occur, however, I am extremely disappointed with the customer service provided.

Alannah S.

I have had 2 treatments at Soho which included facials, massage, eyebrow sculpt and tints. Both times the staff have been very welcoming and knowledgeable. Ana my therapist was able to change parts of the facial treatment to best suit my sensitive and sometimes red and dry skin. I walked away feeling very pampered and with extra information on how to best care for my skin during the Winter. I walked away feeling relaxed and my skin felt amazing! I will definitely be booking again.

dale S.

The staff at Soho Skincare have been very helpful to me when my online purchase went astray. Hannah particularly reached out and ensured I was assisted. With all my previous orders I have always found Soho representatives to be accommodating, if I have needed to call with product or delivery queries. I am very grateful for the range of skincare products available, the support provided and the very prompt mailing service. Dale, Noosa.

Syl G.

Lisa! You’re amazing! I have been finding it difficult to get my Medik8 branded skin care products and had to resort to buying online, paying for postage and overall just not having a great experience from other companies - almost ready to give up on the brand all together and find another. But Soho just went above and beyond!! From the moment I called to even after we picked up the order was fantastic!! Lisa was polite, prompt, attentive and personal! Even leaving us withh extra goodies in the bag!
I now know where I’ll be ordering all my products!!! Thanks again xxx

Greg P.

Order 60662

Put in an order early december 2023 with incorrect address.

sent multiple emails to rectify and left details on website.

No response. Was advised by Aus post the items have been delivered.

Still no response.

Will not be purchasing from your business again.

Sue-Ellen S.

I had an eyebrow tint and wonderful facial from Tasha yesterday and would highly recommend. Anna at Reception was welcoming and knowledgeable. Bought some primer and foundation too and very happy with these products. Have already booked for a return visit.