The Penthouses - Surfers Paradise, Queensland

Address: 20 Old Burleigh Rd, Surfers Paradise QLD 4217, Australia.
Phone: 755389100.
Website: thepenthouses.com.au
Specialties: Resort hotel, Holiday apartment rental.

Opinions: This company has 293 reviews on Google My Business.
Average opinion: 3.9/5.

📌 Location of The Penthouses

☎️755389100

The Penthouses, located at Address: 20 Old Burleigh Rd, Surfers Paradise QLD 4217, Australia, is a well-known resort hotel and holiday apartment rental that offers a luxurious and unforgettable stay. With a phone number of Phone: 755389100 and website of Website: thepenthouses.com.au, this company has established itself as a top choice for travelers seeking a high-end accommodation experience.

The Penthouses specializes in providing guests with premium resort hotel services and holiday apartment rentals. These services include access to a range of amenities such as a fitness center, swimming pool, and spa. The holiday apartment rentals are fully furnished and equipped with modern appliances and facilities, providing guests with all the comforts of home during their stay.

One of the key features of The Penthouses is its prime location. Situated in Surfers Paradise, one of the most popular tourist destinations in Australia, guests are just a short walk away from some of the best beaches, shopping, and dining options in the area. The Penthouses is also conveniently located near major transportation hubs, making it easy for guests to explore the surrounding areas.

In terms of reviews, The Penthouses has received a total of 293 reviews on Google My Business, with an average opinion of 3.9/5. Many reviewers have praised the company for its exceptional service, luxurious accommodations, and convenient location.

Overall, The Penthouses is an excellent choice for anyone looking for a high-end resort hotel or holiday apartment rental in Surfers Paradise. With its top-notch amenities, luxurious accommodations, and prime location, it's no wonder why this company has received such positive reviews from past guests.

If you're looking for a premium accommodation experience in Surfers Paradise, The Penthouses is definitely worth considering. With its range of services and facilities, prime location, and excellent reputation, it's sure to provide you with an unforgettable stay. Be sure to check out their website at Website: thepenthouses.com.au for more information and to make a reservation today.

👍 Reviews of The Penthouses

The Penthouses - Surfers Paradise, Queensland

Natalie Kennedy

1/5

The worst holiday experience of my life. The apartments are disgustingly dirty with absolute junk furniture that looked like it was collected on the side of the road. Nothing was clean with rubbish still under the couch and my daughter had a chew up lolly stuck to her sheets. We went into one apartment that was so old and run down wouldn’t expect anyone to have to stay in it. Electrical leads everywhere, filthy carpet, zip tie holding lights together and mould and cigarette butts on the balcony. I went and purchased cleaning products and spend two hours cleaning ti make it bearable for the night.
We were moved to a second apartment which had a nicer renovation but the furniture and filth were exactly the same.
The whole building is not maintained at all and do not employ cleaners rather than the caretakers and some young staff doing a half ass job.
I feel for the investors of this complex as it needs some major interventions to make it even passable as a complex that can be rented out.

Mark Ludbrook

1/5

This accommodation was under construction when I stayed there. It was very noisy, constant hammering and drilling on the walls. Vibrating the whole apartment from 8:00 in the morning till 4:00 in the afternoon made our stay totally unbearable. The Workman even accessed our personal balcony bedroom balcony early in the morning for maintenance 11 floors up. This was very disturbing when the curtains were drawn. Even though the place is located brilliantly. Everything was under construction. Ropes were dangling from the roof smashing the windows all night. The service was terrible and I believe we also had cockroaches in our room. Worst stay ever. Please see photos

Golnaz Fakhoori

1/5

The unit was fully renovated however the furniture was awful. One of the coaches was broken and the legs were pushed out. The beds were so uncomfortable and even though it said Queen but both rooms had doubles. They were the most uncomfortable beds I’ve ever slept in.
The unit wasn’t properly cleaned. We had to wipe down the surfaces and even vacuum on the first day. The pool and the area around it was so bad. The only good thing was the view. That’s it.
The curtains were electric but not working properly. The aircon in the lounge area was leaking. So disappointing.

Leah Kirby

5/5

Our stay at the Penthouses was fantastic! Right on the beach, overlooking the water, we were treated to beautiful sunrises, sunsets and an epic storm!! The apartment was clean, bed were super comfy and it had a nice homely feel. Would definitely go back again 😊

Mi G

4/5

The apartment we stayed at was outdated, needs a major renovation but I guess we paid for the beautiful ocean view, not to mention the easy access to the beach.. and the spacious apartments and service received was pretty good too! Not much around for food.. 10-15mins walk to Cavill Ave for better options.

Kaite ludbrook

2/5

My family of 6 recently stayed at these appartments, this was a big holiday for us and we were there for 12 days.
The location was amazing and views unbeatable but that is it when it came to this accomodation. We arrived early one morning after a night flight from WA. I booked an extra night so we could check in early and sleep for a little. When we arrived we were greeting by alot of loud noise due to construction which we were told wouldn't be for long. It was infact every day, aside from the weekends that we were there, from 8am all day. Jack hammering right outside our window. All day.
Even worse was on 3 separate occasions we opened our bedroom blinds (12th floor) to men on our balcony doing maintenance. We complained about this ridiculous breach of privacy after the first time and were told "we can do anything we want after 8am" this then happened another 2 times. I have never experienced anything like this before in any place I have been. We will never recommend this accommodation and will let as many people as possible know our experience.

K G

5/5

Stayed here with my partner for a week back in March. Beautiful location! The rooms were clean and so much was provided. Friendly staff who were easy to contact and quick to resolve the only issue we came across (which was not the fault of the accommodation, rather a visitor of another guest). Would recommend this stay and would definitely book again.

TJAE HAULAGE

5/5

We thoroughly enjoyed our stay at the Penthouse apartments. It was our first family holiday and we were so comfortable, in such a beautiful apartment overlooking the beach at one balcony & overlooking the city at the other end. The apartment was spacious which was great with our 3 young kids. Will be booking another stay very soon