Turtle Beach Resort - Mermaid Beach, Queensland

Address: 2346 Gold Coast Hwy, Mermaid Beach QLD 4218, Australia.
Phone: 755956666.
Website: turtlebeach.com.au
Specialties: Resort hotel, Self-catering accommodation.

Opinions: This company has 2044 reviews on Google My Business.
Average opinion: 4.2/5.

📌 Location of Turtle Beach Resort

☎️755956666

Turtle Beach Resort: A Perfect Getaway for Families

Turtle Beach Resort is a resort hotel located at 2346 Gold Coast Hwy, Mermaid Beach QLD 4218, Australia. The resort is an ideal accommodation for families, offering self-catering facilities. You can contact the resort at 755956666 or visit their website at turtlebeach.com.au.

Characteristics and Amenities

Turtle Beach Resort boasts spacious and clean rooms equipped with all the necessary amenities for a comfortable stay. Guests can enjoy the on-site restaurant, which offers excellent food. The resort's outdoor facilities include several pools, a spa, and a water park, which are perfect for families with kids.

However, some guests have mentioned that the pools need a good clean, and the hot tubs are not in the best condition. Despite this, the resort remains a popular choice for families looking for a fun and relaxing holiday.

Location

The resort's location is ideal for those looking for a beach holiday, as it is situated just a stone's throw away from the beach. The area is also home to several restaurants, cafes, and shops, making it a convenient location for guests.

Opinions

Turtle Beach Resort has received 2044 reviews on Google My Business, with an average rating of 4.2/5. Guests have praised the resort for its family-friendly atmosphere and excellent facilities. One guest mentioned that they had the best time on their family holiday at the resort, while another appreciated the spacious and clean rooms.

Recommendation

If you are looking for a resort that offers excellent self-catering accommodation and is perfect for families, Turtle Beach Resort is an excellent choice. The resort's spacious and clean rooms, family-friendly atmosphere, and outdoor facilities make it an ideal destination for a relaxing and fun holiday.

We recommend visiting the resort's website at turtlebeach.com.au to learn more about the resort and its facilities. Contact the resort at 755956666 to make a booking and start planning your perfect family holiday.

👍 Reviews of Turtle Beach Resort

Turtle Beach Resort - Mermaid Beach, Queensland

Kate

5/5

Spent 6 nights here with the kids. Perfect family holiday resort we all had the best time. Plenty for adults & kids to do & the deck cafe was very handy for the nights we didn’t feel like cooking or for having a few beverages whilst watching the kids on the slides. The room was spacious & clean. Definitely plan on returning.

Jesicca

4/5

Great family holiday. Rooms are on the smaller size but have all the wanted amenities. On-site restaurant is good. Pools definitely needed a clean, green hot tubs are not the go.

Ramya Koppolu

4/5

My kids totally loved it . Would have given 5 stars only if I didn’t have cockroaches flying all day and night in our room apartment. Our room was on ground floor which was convenient to get to the pools or deck .

Liana

4/5

Great place for families especially kids. The pool & splash zone is just fun! They even have a pool for adults only! But the Superior 2 bedrooms definitely needs an update.

Abbey Farr

3/5

Unfortunately this stay was not great.
For a total of a 12 day stay we got 6 rolls of toilet paper for 7 people supplied by the resort however we had to buy more multiple times due to the lack of room service(no room service up until after half way through our stay). For 2 small rolls of toilet paper at the front desk was $4 which we believed should have been supplied for maybe a lower price or even free considering we paid $4500 to stay here in a 2 bedroom flat. If you wanted to BORROW a towel you had to pay $5 as well as if you needed more washing powder or dish washing liquid it had to be paid for if you wanted more, this resort supplies very little to a room and the supplies they give hardly outlast a stay here. The food was very average considering its prices and could be better considering it’s the resorts only restaurant and prices. Pools were good however one pool was being repaired, giving no notice of this during our stay as well as the adults pool hot tub being freezing cold in need of repair after informing the reception multiple times. I could not speak much of the service as I saw hardly any staff around except for at the reception and restaurant on site, even at the reception the staff were still dismissive when we were standing waiting for 15 minutes at least, when there were 2 girls at the desk and only one was occupied. The garage space is tight and had barely any room for extra cars if you came for a holiday here with more than one car full of people, I believe this resort should accommodate for the family suites giving at least an extra car space as we had to park across the main road multiple times as there was no room for our 2 cars. The stay here was hardly exceptional considering its prices and many extras u had to keep buying if you wanted clean dishes and clothes. Its extremely upsetting for someone to pay so much to get so little and the general rating on this place does not do it justice, as things were not up to date such as the putt putt, and the unfortunate stains we had on our sheets when we received them after we finally got room service. Even when we had our room service no trash was taken and you almost couldn’t tell room service had been there. Please step it up because its not acceptable for anyone to stay here and have to receive this kind of service and not live up to its standards given in things such as pictures.

Will M

Great place to take kids for holidays. Swimming pools for all ages and great splash pool. Loved that we could get dinner at on site restaurant. Also mini gold and kids club. Easy walk to patrolled beach. Beach towels for hire for duration of stay (good to know for packing!!) Beds really comfortable.|We had a three bedroom apartment.. I feel the tile floors needed a really good clean. The unit we had just felt like it needed a bit of an update.

Sam Casey

5/5

Stayed here for 6 nights with my 5 y/o daughter and absolutely loved it! Our room was super clean and had literally everything we needed for our stay. Supermarket was 2 mins walk and beach was 4min walk away. She loved the kids club and staff were so friendly and professional from the second we arrived until our departure this morning. The facilities were amazing with a choice of pools and spas and waterslides. I wish I had booked a longer stay but we will definately be back!

Brodie Murphy

5/5

The best little getaway with the kids. The staff were so friendly and helpful with any questions, the pools were awesome and rooms were great. Highly recommend for a family getaway